Roles
Technical Project Manager
Senior Consultant
Team Lead
Technical Lead
Project Lead
System Integrations Lead
Developer/Analyst
Business Process Automation
Team Liaison
Mentor
PeopleSoft Applications
Within Higher-Education; Public Sector; Commercial
Financials/Supply Chain Management
Accounts Receivable
Accounts Payable
Billing
General Ledger
Asset Management
Order Management
HCM
Time and Labor
Benefits
Absence Management
Campus Solutions
Admissions and Recruitment
Student Financials
Student Records
Database Platforms
SQL Server
Oracle
DB2
Michael A. Hilty
Senior Software Consultant
PeopleSoft Systems
******@*****************.***
Mobile: 907-***-****
Summary
Mr. Hilty has been providing viable and effective IT solutions to today’s business challenges by applying an array of technical and business skill sets honed through over 28 years of software engineering experience. 18 of the 28 years have been spent working with Oracle’s PeopleSoft Financials Supply Chain Management (FSCM), Human Capital Management (HCM), and Campus Solutions (CS) application suites. His experiences include development, quality assurance measures, testing, implementation, maintenance and support for business applications and implementations throughout the software development life cycle (SDLC). He has proven successful in lead roles such as Technical Project Manager, Technical Lead, Project Lead, System Integrations Lead, and Senior Consultant. His strengths lie in leveraging his technical knowledge and analytical abilities and applying them to business process scenarios.
Project assignments include large-scale PeopleSoft implementations and upgrades, as well as enterprise platform conversions and application data splitting and cleansing. Defined and conducted quality assurance measures with multiple levels of test acceptance for customizations, maintenance, conversions, and process deliverables to ensure compliance with business requirements. Automated and simplified manually intensive business processes. Developed, designed and implemented SDLC procedures and controls for quality assurance as well as controls and audits for compliance with Sarbanes Oxley.
Excellent communication and documentation skills, often positioned as a liaison between the technical (DBA, network, development) team and the functional analyst and user teams.
Implementation Methodology and Career Project Experience
Participated in Software Selection and proposal phases
Designed and implemented SDLC policies and procedures
Liaison between subject matter experts, end-users and technical team members
Lead for system upgrades/new implementations/conversions and database cleansing
Lead on requirements gathering/fit-gap phases on complex business solutions
Lead of design/development/production implementation phases of complex cross system business processes including: Business Process Modeling, Data mapping and conversion, integrations and interfaces, training, security, and reporting
Developed and presented training sessions for end-users/technical teams
Provided mentorship to junior staff
Member of a team of key personnel responsible for investigating, documenting, designing, and implementing a platform change from Oracle and Unix to Microsoft SQL Server and Windows.
Application Experiences – HCM
Benefits, Human Resources, Payroll - T/L, Absence Management, Self Service
Lead responsible for requirements gathering, specification documentation, development, testing, training and implementing an Employee Account automation process
Design, development, implementation and training for customized payroll processes
Lead technical resource for production support and system performance tuning
Lead technical resource for designing, developing, implementing Benefits
Lead technical resource for database cleansing and splitting
Application Experiences – Financials/Supply Chain Management
General Ledger, Accounts Payable, Accounts Receivable, Asset Management, Projects, Billing, Inventory Management, Order Management
Designed/developed batch and online enhancements to the order management system
Production support including defect management and solution updates implementation
Implemented performance and tuning enhancements to improve system efficiency at both the database and application level
Designed and developed integrations using PeopleSoft’s integration technologies between client and both internal and external systems
Documented, designed, developed, and implemented business process enhancements and reports using Crystal, Nvision, SQR and Application Engine batch processes along with online PeopleCode
Implemented security audits for Sarbanes Oxley compliance and efficiency
Facilitated technical activities that affected the development paths for the deployment projects in Europe, Japan and North America for international company
Database cleansing
Application Experiences – Campus Solutions
Admissions and Recruitment, Student Records, Campus Community, Self Service
Lead responsible for requirements gathering, specification documentation, development, testing, training and implementing complex enhancements including:
oOnline Applications
oStudent Search Matching
oCRM customized bolt-on
oAutomated Student Account Creation/Maintenance
oBlackboard integration
oSystem and application performance tuning
oDatabase cleansing and splitting
oSecurity migrations and support
oProduction support on complex issues
Professional Experience
Dynamic Campus Solutions June 2009 – December 2015
Wausau, Wisconsin
Senior Technical Consultant Campus Solutions 9.1, HRMS 9.0, FSCM 9.0, PeopleTools 8.54
Conducted and documented functional user requirements sessions and technical design specifications for several projects involving system integrations between PeopleSoft and third party such as Blackboard, financial institutions, as well as internally between PeopleSoft HR, Campus Solutions, Financials, Portal, Active Directory, and Domino. These projects automated manually intensive business processes. Some of these more notable projects include:
oBlackboard data population and updates from existing PeopleSoft system
oOnline applications and integrations with Financials
oEmployee Account creation and maintenance automation
oStudent Account creation and maintenance automation
oProspective Student “CRM” tracking system
oDatabase splitting (HCM and Campus)
oDatabase application data cleansing and splitting
oCustomized time entry approval process and notification
Developed, customized and implemented custom processes for lock box transfer, vendor data, daily and monthly forms, along with integrations to and from Campus and HCM
Provided production support to Financials, HCM and Campus
Facilitated and defined testing at key points through the development life cycle to ensure successful implementation, user requirement satisfaction and quality assurance.
Defined test cases and process scenarios along with documenting, tracking and managing defects. Testing measures included unit, UAT, system, and performance testing.
Supported end users and staff during user acceptance testing to ensure defects and issues were identified, tracked, corrected and documented, both during development and user testing
Onsite mentor to development team for technical direction and facilitate unit testing scenarios and data content to ensure end user requirements would be met
Worked closely with functional users, supervisors and managers and technical team developers and analysts to implement cross system processes
Coordinated offsite development team members’ work and deliverables
Commonwealth of Massachusetts May 2009
Boston, Massachusetts
Technical Team Trainer PeopleTools 8.48
Conducted mentor training for the business analysts and technical team members
Prepared and conducted mentoring sessions on the following
oSQL (for the Business Analyst)
oTools delta (8.1x to 8.48 PeopleTools)
oApplication Designer delta and “debugging/troubleshooting” tips
oIntegration Broker overview including case studies
Additionally, investigated and jump started the use of integration technologies with time keeping systems integrated with PeopleSoft
State of Indiana Sep 2008 – April 2009
Indianapolis, Indiana
Technical Team FSCM 8.9, PeopleTools 8.48
Brought on board to provide needed expertise in solving User Acceptance issues encountered in extensive customizations of application for an 8.9 upgrade
Key tasks included: Workflow added to the Asset Management module; customized cash deposit interface and approval process; customized advice emails; customized escheatment process; 1099 conversions
Performed regression and envelope testing for quality assurance measures as well as business requirement fulfillment
Tools utilized include workflow, security, extensive PeopleCode and Application Engine resolving AR, AP and AM issues and new development
Batch work includes custom SQR and Crystal development and issue resolution
LCRA (Lower Colorado River Authority) July 2008 – August 2008
Austin, Texas
Integration Broker Specialist FSCM 9.0, PeopleTools 8.49
Technical analysis/debugging of integration communication points for PeopleSoft system to and from client’s MAXIMO system
Developed, tested and documented proof of concepts and integration templates, both outbound and inbound, using SOAP messages via Oracle’s SOA architecture
K&L Gates, LLP June 2008 – July 2008
Pittsburgh, Pennsylvania
Senior Development Role HCM Talent Acquisition 8.9, PeopleTools 8.48
Enhanced the eRecruit components to enable the User the option of including various attachments to the system generated notification email sent to the Interview team and to include the full interview schedule within the email text
Enhancements utilized PeopleCode modifications and development in application packages, page, component and record, along with page design and modifications
University of Utah Dec 2007 – May 2008
Salt Lake City, Utah
Technical Team Lead HCM 8.9, PeopleTools 8.49
Technical team lead responsible for implementation of an electronic personnel action form application which focuses on using workflow, integration technology and custom PeopleTools development to increase client effectiveness
Extensive development with nearly all Application Designer objects with primary attention to PeopleCode, Components, Component Interfaces, Page design, Application Engine, security (permissions and roles), approval rules sets, activities and Query/SQL
Defined test scenarios and coordinated testing efforts with end users and developers
Analysis and diagnosis of issues in various areas of the application, including integration broker
Provided technical knowledge transfer to the team for post implementation support
Coordinated work effort required by development/technical team
Port Authority of Allegheny County Aug 2007 – Dec 2007
Pittsburgh, Pennsylvania
Integration Broker Specialist Financials 8.9, PeopleTools 8.48
Implemented integration from PeopleSoft to an external third party system resulting in business transaction information being processed both inbound and outbound to streamline a business process between a PeopleSoft system and a non-PeopleSoft system
Mapped the inbound and outbound PeopleSoft messages to the third party schema to correctly send and receive/process information
Worked closely with DBA/Admin to work and resolve interface communication issues
Defined testing scenarios and data cases with business process owners and end users to ensure business requirements were satisfied
Documented and conducted knowledge transfer sessions for the new processes and technologies
Pinnacle Food Corporation July 2007 – August 2007
Philadelphia, Pennsylvania
PeopleSoft HCM 8.9 Upgrade Team HCM 8.9, PeopleTools 8.48
Tasked with assisting with conversion of external and legacy data to conform to new requirements in the 8.9 system, as well as assist in the effort to bring forward customized SQRs to support existing business processes and interfaces to third party systems and/or vendors. Tasks included:
oDeveloped customized processes to facilitate data conversion from 8.0 to the 8.9 system including ExcelToCI
oAssisted with enabling the new row level security using the Security Join Tables
oProvided technical support to project team and assisted in move-to-production upgrade tasks and upgrade support during cutover
Rain Bird Corporate Services August 2006 – May 2007
Los Angeles, California
PeopleSoft FSCM 8.9 Upgrade Team Technical Lead FSCM 8.9, PeopleTools 8.48
Responsible for the technical tasks associated with the complex upgrade from FSCM 8.0 SP3 non-multi-lingual, non-Unicode SQL Server 2000 to FSCM 8.9 multi-lingual on SQL Server 2005 Unicode, of which some of these include:
oWorked closely with DBAs to coordinate upgrade related DBA tasks and understanding of database requirements throughout the upgrade cycles
oInstalled and configured Change Assistant and templates to be used in tools and application upgrades in the most efficient manner feasible
oIdentified and resolved issues with the processes and tools associated with the upgrade and documented, optimized and tuned the upgrade tasks where possible
oPerformed multiple regression and parallel tests to ensure each aspect of the upgrade was conforming to expectations and business process requirements
oAssisted with various technical tasks as needed by the DBA support team including backups, restores and database management tasks as well as the PeopleSoft Internet Architecture
oProvided support and guidance to the development, functional and security teams within the upgrade environments, including documentation of technical tasks and processes
Provided support for production issues within the SCM environment during MTP tests as well as post go-live
Worked closely with the Security administrator to facilitate security updates, migrations, and configurations
3M July 2005 - August 2006
St. Paul, Minnesota
PeopleSoft 8.8 Financials/Sourcing/Rollout Path Coordinator-Environment Team
Facilitated technical activities that affected the development paths for the rollout (deployment) projects (these include activities in Europe, Japan and North America):
oLiaison between operations and infrastructure groups to development teams both within North America and offshore
oCoordinate processes and procedures to ensure system integrity of the environments
oIssue/Defect focal point for tracking, managing and documenting testing defects and general system issues
Developed, executed, coordinated and supported technical processes and controls for Sarbanes Oxley compliance with regards to separation of duties in production and test environments
Provided support as backup Security Administrator as well as liaison with Database administrators and server administrators on tasks involving the various components of PeopleSoft
Provided production support for issues/defects, migrations, maintenance
Hudson Highland Group May 2004-July 2005
Pittsburgh, Pennsylvania
PeopleSoft 8.8 DBA/Technical Project Manager
Worked with Functional Implementation team to develop Technical Project plan used by DBA team to implement PeopleSoft 8.8 for three applications (Financials, Staffing Front Office, and Human Capital Mgmt) on an Oracle/UNIX platform
Provided support on issues dealing with environment and systemic items
Implementation of change control procedures, security procedures and models
PeopleSoft Administrator responsible for applying application and technical patches, project management and communication between Users, Developers, and management
Lakeshore Technical College December 2003-May 2004
Cleveland, Wisconsin
PeopleSoft 7.6 SA and Financials Production Systems Support
Kept production systems current by applying PeopleSoft fixes and bundles to Student Administration (7.6) and Financials (7.5 SP2) modules
Applied patches to production systems during off hours when appropriate
Managed and applied Student Administration (8 SP1) fixes and bundles for upgrade tests
Provided tracing, troubleshooting, and assistance with issue analysis when needed
Smead Manufacturing January 1998-October 2003
Hastings, Minnesota
PeopleSoft 8 Supply Chain Management Upgrade Technical Lead FSCM, HRMS 8.0, Tools 8.1x
Developed, maintained and provided production support for supply chain functionality
Technical lead on various upgrades and conversions from PS 7.02 to PS 8 SP3, including member of core platform conversion team to migrate PeopleSoft from Oracle/UNIX to SQL Server/Windows
Provided performance tuning of database, applications, and upgrade conversion processes
Provided Quality Assurance and Change Control standards (Policies and Procedures)
Liaison between development and technical employees; worked closely with security, DBA, and PeopleSoft administrators
Applied PeopleSoft changes and updates and maintenance packs
Performed troubleshooting of COBOL applications
Highmark, Inc. Blue Cross and Blue Shield Dec1996 - Dec 1997
Pittsburgh, Pennsylvania
PeopleSoft 6.0 Financial Systems Implementation Functional and Technical Lead
Provided application review and quality analysis of customizations
Developed a customized billing system to interface with PeopleSoft Financials and other external corporate systems
Wrote detailed specifications for a PeopleSoft conversion/interface application
ServiStar, Inc. June 1996 - December 1996
Butler, Pennsylvania
PeopleSoft Financials Conversion Consultant
Developed PeopleSoft SQR reports for Accounts Payable, Accounts Receivable, Billing and General Ledger and conversion processes to load into PeopleSoft from the legacy system
Developed C application interface to Informix for use in a third party Voice Recognition Unit (VRU) credit approval system
Additional Software Knowledge and Experience
PeopleTools v5-8.54
Application Packages
Component Interface
PeopleCode
Application Engine
Page design and development
Datamover
Configuration Manager
PIA Administration
PeopleSoft Security (including Auditing)
Workflow
SQL & PeopleSoft Query
SQR Programming
COBOL Programming
Crystal Report Writer
Tracing & Tuning
Data conversion/split
UNIX
IScript
LDAP integration
T-SQL
XML
Weblogic
Integration technologies:
Integration Broker
Services
Messages
SendMaster
BPEL
Excel to CI
File import/export
Microsoft Office suite
PVCS Version Control
Academic Background
AA, Long Beach City College, Long Beach, California
PeopleTools training: PeopleTools 8.10, PeopleTools I and II, PeopleCode, 8.48 Server Administration; 8.48 Integration Tools
Additional PeopleSoft Training: PeopleSoft Upgrade, PeopleSoft three-tier Architecture, Application Development methodology, TQM techniques and methodology, PeopleSoft Application Tuning Techniques, Visual C++
PeopleSoft Technical Certified Consultant