Customer Service Assistant

**** ** **** ******* ****** T. MCCARTHY SHIELDS 754-***-****

Lauderhill 33311 ****************@*******.***

EMPLOYMENT

Zeus International Entertainment Inc.-Vice president 05/2014-02/2016

Account for expenditures, make payroll, stock and restock merchandises, direct, assign and regulate duties, cover all expenses and account and balance all transactions

Interac Tokyo Japan-Assistant Language Teacher 03/2012-03/2013

In an enticing and interactive manner, teach English to Japanese students.

Encourage, motivate and counselling students in overcoming challenges along with creating and executing lesson plans, grading papers and assigning homeworks.

Office of the Prime Minister; the National Meteorological Service; 7/2011- 9/2011

Provide an excellent customer tolerance ambiance, answer, direct and redirect calls, provide the necessary weather forecast to the local televison and radio stations. Provide pass data for research purposes, revise payroll and assigning leave days for the employees upon request.

Walmart Supercentre- Orlando Florida 6/2010-9/2010

Provide high quality customer service while cashing customers products.

Franklin First Financial Bank- Queens New York 5/2009- 7/2009

Provide competitive mortage rate, advise customers of the best way to tactle the housing industry by providing them with their mid-fico score and assisting them with loans and other finances

EDUCATION

The University of the West Indies (Mona) Bsc. Political Science 8/2007-7/2010

Undergraduate coursework: operating systems, database, anthropology, greek philosophy, international relations, law, criminology, international and caribbean politics

TECHNOLOGIES

Microsoft word, xcell, powerpoint, SPSS, Javascript, etc.

ACTIVITIES

Kiwanis Club; participate in community services and mentorship programs.

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