Professional Experience Training

Phillip R. Mercuri

**** ******** ********, ** ***** 757-***-**** *******.*******@***.***

Summary of qualifications

Highly qualified and well developed professional with extensive operations/production management consulting and organizational leadership experience. Adept at training and supervising staff, recommending solutions to improve processes, and implementing effective strategies to streamline operations. Experienced in the design and implementation of policies and procedures, as well as consistently assessing operational needs to impact performance. Currently seeking a Leadership/Management position, bringing 20+ years of related experience and key strengths as follows:

Operations Management

Lean Manufacturing

Startup Operations

Revenue Growth

Process Improvement

Project Management

Staff Training/Supervision

Team Building/Leadership

Key Relationship Building

Strategic Business Planning

P&L/Budgeting/Forecasting

Program Coordination

Business Consulting

Performance Evaluation

Policy & Procedure Development

Conflict Resolution

Ethics & Integrity

core competencies

Consistently recognized, top-performing professional with unique skill-set and perspective that only experience can teach.

Leverages natural leadership talents and relationship building to steer operations in right direction.

Utilizes exceptional consultative listening skills combined with work experience and academic expertise in helping staff improve their organizational performance.

Determines organizational needs, propose business solutions, and assesses impact of solutions using strong analytical and problem solving skills.

Strong work ethic and track record of success with a history of developing long-lasting relationships based on a foundation of trust, integrity, and outstanding performance.

professional experience

MS Companies Indianapolis, IN 2014 – 2015

Regional Operations Manager

Responsible for managing all containment and inspection operations in 8 manufacturing facilities located in 5 cities across the state of MI.

Profitably increased revenue for MS Companies by an average of 5% weekly.

WGS Global Services Flint, MI 2009 – 2014

Director of Training & Process Development Menominee Plant Manager Business Operations Consultant

Responsible for managing a profitable manufacturing plant generating a total of $5M in annual revenue while providing necessary guidance to increase production, retention, and profitability. Key player in the ISO Certification of 2 manufacturing facilities located in 2 states.

Spearheaded the turn-around of 3 manufacturing facilities using Lean Manufacturing methods to eliminate waste and increase/sustain rates of production that ranged from 50-200% across all shifts.

Served as an integral member of a plant startup team, hiring and training over 100 support staff and production employees in record time.

Phillip R. Mercuri

Resume – Page Two 757-***-**** *******.*******@***.***

Professional experience (continued)

Charles Brooks Associates Charlotte, NC 1999 – 2009

Business Operations Consultant

Developed and implemented a specialized inspection process for crankshafts in 3 major Ford Motor Company product assembly lines which led to the establishment of 5 manufacturing plants in 2 states.

Designed a complete reconfiguration of a chemical pen fill line which resulted in more than a 300% increase in production.

Eliminated the need for a 400% end-of-process engine block inspection by providing new product startup team with necessary insight, guidance, and training to increase productivity.

Provided Tequila Sauza with cost-effective solutions for improving Warehousing and operation of the Main Bottle Fill Lines which resulted in a cost savings of over $1M.

Designed and developed a plant-wide training program which enabled a High Tech, Tier One Inspection Services Provider to start-up a new plant in record time.

Created a state-of-the-art training program for 2 new GM connecting rod assembly lines and 1 new camshaft assembly line which reduced the time required to train personnel by 3 months.

Thomas Nelson Community College Hampton, VA 1997 - 1998

Director of Workforce Readiness Training Program

Designed, developed and coordinated the implementation of a Workforce Readiness Training Program to provide public assistance recipients with the knowledge and skills necessary to sustain long-term personal growth and employment.

Virginia Peninsula Total Quality Institute Hampton, VA 1996 - 1997

Business Operations Consultant Senior Trainer Adjunct Professor

Provided over 1,000 employees with pre-employment training in support of a Gateway Computer Company plant startup.

Planned and facilitated organizational restructuring for Thomas Nelson Community College.

Designed, developed and instructed a "Team Development and Continuous Process Improvement" training course for Siemens that produced savings of over $1M.

Education & Professional Development

Bachelor of Science in Education, Training & Development (Magna Cum Laude) Southern Illinois University

Extensive Graduate-Level Human Resources Management Studies Troy State University

Six Sigma Principles (Green Belt)

Retired, United States Navy Specialist in Training, Weapon Systems & Logistics

TQL-Methods for Managing Quality

Statistical Process Control

William Edwards Deming Total Quality Management (14 points) Seminar

Excellent Professional References Provided Upon Request

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