Manager Human Resources
Resume:
Krysta Tobin Thorold, Ontario
******.*****@*****.*** Cell:709-***-****
CAREER OBJECTIVE
I am highly motivated, energetic and carry strong work ethics. I am approachable and a team player with a very positive approach who can efficiently and effectively work with others to create a winning environment.
Expertise has been developed in the following areas:
Excellent communication skills
Broad knowledge of computers
Ability to multi-task during high volume activities
Excellent interpersonal and organizational skills
EXPERIENCE
Financial Advisor, Scotiabank, St. Catharines, ON
January 2016 – Present
Financial Planning
Set up bank accounts, mortgages and investment plans
Communicate with all levels of internal/external management and clients face-to-face, telephone and e-mail
Cross sell products
Telephone solicitation
Digital Ambassador
Administrative/Reception Summer Student, Newfoundland and Labrador Housing, St. John’s, NL. May 2015 – August 2015
Receptionist duties including answering and redirecting incoming telephone calls/inquiries/complaints
Main Cashier for NL Housing including management and tenants
Assist in the application process for new tenants – contact tenants, landlords for recommendations, collect the necessary information/forms needed. Work with a larger team to have the tenants ready to sign lease.
Handle and distribute tenders to interested clients
Communicate with all levels of internal/external management and clients face-to-face, telephone and e-mail
Clerical duties including photo copying, sending faxes and filing
Proficiently utilized Microsoft Excel, Word and Outlook programs
Waitress/Bartender, The Sundance Bar and Grill, St. John’s, NL
May 2013 – August 2015
Bartended
Served food/beverage orders in a busy outdoor and indoor restaurant environment
Interacted with customers and ensuring full satisfaction of service
Managed functional serving area
Kept work area maintained
Waitress, Merlo’s Inferno, St. John’s, NL
March 2015 – May 2015
Serve food/beverage orders in an indoor restaurant environment
Interact with customers and ensuring full satisfaction of service
Manage functional serving area
Maintain work area to ensure it is always kept incredibly clean
Coordinator, Holyrood Pond Interpretation Center, St. Vincent’s, NL
July 2012 – August 2012 – Seasonal
Carried out leadership role to create and maintain work schedule for all employees
Effectively administered administrative office duties including answering phones, replying to emails, utilized statistical software such as Microsoft Word and Excel to prepare and distribute pay cheques to employees
Planned community events
Coordinated and assisted employees with daily tasks
Café Cook and Cashier, Y.M.C.A, Oakville, ON
October 2008 – August 2011
Solely operated café which included opening and closing of operation and balancing of till
Cashier and cook
Successfully multi-tasked during high volume
Interacted with customers of all ages
OTHER EXPERIENCE AND QUALIFICATIONS
Volunteer work in the Dominican Republic in 2010 with the DR Hope Program
Hobbies include: music, art, interior design
EDUCATION
Bachelor of Arts, Memorial University, St. John’s, NL, May 2015
Major: Sociology
Minor: Psychology
Mutual Funds License (April 1st, 2016)
Certificate: Criminology
Certificate: Digital Marketing
REFERENCES
Jennifer Lambert
Manager at Sundance Bar and Grill
Glenn Goss
Executive Director, Engineering Human Resources at Newfoundland & Labrador Housing
Shane Mouland
Manager at Merlo’s Inferno
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