Truck Driver Customer Service

Jay Miller

Over the road truck driver - Paschall Truck Lines

Waveland, MS

***********@*****.*** - 228-***-****

Reliable and personable Truck Driver who consistently exceeds quality standards in delivery operations always keeping a tight

schedule which allows me to make my deliveries in a timely manner. I'm always very safety conscious and aware of my

surroundings at all times. Proficient in most GPS systems and very computer friendly. Dedicated to being a team player and

superb communicator while building strong working relationships within the company and with vendors and customers.

Authorized to work in the US for any employer

WORK EXPERIENCE

Over the road truck driver

Paschall Truck Lines - Murray, KY - May 2015 to Present Completed on-time deliveries by choosing the best and most efficient routes. Fostered positive working relationships with customers by responding to their questions and concerns. Completed all documentation neatly and accurately. Completed and submitted all necessary logs and paperwork on a daily basis. Operated and maintained the tractor-trailer in accordance with state and federal regulations. Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions. Practiced safe and secure loading methods to avoid damaging goods. Manager Trainee

All American Check Cashing - Madison, MS - May 2014 to February 2015 Executed customer transactions, including deposits, withdrawals, money orders and checks. Collected member loan payments.

Maintained friendly and professional customer interactions. Counted cash drawers and made bank deposits.

Reported to the district manager regarding all store and staff issues. Generated repeat business through exceptional customer service. Housekeeping Supervisor

Silver Slipper Casino - March 2012 to April 2014

Hired, trained and evaluated personnel.

Assigned employees to specific duties to best meet the needs of the casino. Scheduled and led weekly meetings for all employees. Oversaw the end of week processing of payroll for all employees, including review of timesheets and computing pay.

Housekeeping Supervisor

Hollywood Casino - January 2009 to February 2012

Hired, trained and evaluated staff.

Coached and mentored staff to ensure smooth operation of the department. Worked directly with all departments and fellow managers to ensure the smooth operation of the casino and all of it's

venues

Developed and rolled out new policies.

Oversaw the end of weekly processing of payroll for employees, including review of timesheets and computing pay in accordance with FLSA.

Handled scheduling for all employees

Account Manager

Rentway Incorporated - Oil City, PA - March 2005 to November 2008 Managed a portfolio of accounts.

Oversaw sales forecasting, goal setting and performance reporting for all accounts. Increased sales volume by adding several new accounts in my territory. Contacted new and existing customers to discuss products and services. Documented all customer inquiries and comments thoroughly and quickly. Responded to all customer inquiries thoroughly and professionally. Processed cash and credit payments rapidly and accurately. EDUCATION

Diploma

Truck Driving Institute - Saucier, MS

2015

ADDITIONAL INFORMATION

SKILLS

Class-A CDL driver

Excellent time management Safe driver training

Skilled multi-tasker Delivery experience

Deadline-driven Over the road experience

Effective communication skills Vehicle systems maintenance Dependable and reliable Understands local routes

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