Manager Technician
Resume:
Jason J. Floyd
Kathleen, GA 31047
Phone: 478-***-****
E-mail: *********@*****.***
1.WORK HISTORY / EXPERIENCE:
a.Estimator, ABRA Auto Body & Glass, September 2014 – Present
i.Ensure that an extensive pre-op process is completed on every vehicle to create a complete and accurate repair plan and eliminate supplements. Responsible for making decisions regarding sublet repair processing as needed and coordinate the timing of sublet work to keep overall cycle time as low as possible.
ii.Assist the General Manager by:
1.Development of the daily production plan including the movement of vehicles between departments. Responsible for any adjustments to the plan as needed throughout the day.
2.Providing input toward staffing needs regarding the hiring process.
3.Evaluating performance levels for staffed technicians.
iii.Responsible for appropriately assigning vehicles to each technician according to their skills, capabilities and experience.
iv.Responsible for daily meetings and mentoring sessions with each technician to discuss work assignments to ensure that all assignments adhere to the budgeted cost and schedule. Results from these meetings provide day-to-day feedback to upper management and traceability to reduce similar future workload cost and scheduling.
v.Responsible for facilitating team meetings with the technician staff to discuss all shop related issues including work assignments and schedules.
vi.Ensure that production employees always practice ABRA safety requirements and that each employee holds himself and his coworkers accountable for maintaining a safe and organized work area.
vii.Responsible for file management and DRP Compliance to ensure all RO files are completed accurately and kept up to date. Successfully manage and comply with multiple DRP requirements.
b.Estimator, Five Star Collision, June 2012 – September 2014
i.Ensure that an extensive pre-op process is completed on every vehicle to create a complete and accurate repair plan and eliminate supplements. Responsible for making decisions regarding sublet repair processing as needed and coordinate the timing of sublet work to keep overall cycle time as low as possible.
ii.Assist the General Manager by:
1.Development of the daily production plan including the movement of vehicles between departments. Responsible for any adjustments to the plan as needed throughout the day.
2.Providing input toward staffing needs regarding the hiring process.
3.Evaluating performance levels for staffed technicians.
iii.Responsible for appropriately assigning vehicles to each technician according to their skills, capabilities and experience.
iv.Responsible for daily meetings and mentoring sessions with each technician to discuss work assignments to ensure that all assignments adhere to the budgeted cost and schedule. Results from these meetings provide day-to-day feedback to upper management and traceability to reduce similar future workload cost and scheduling.
v.Responsible for facilitating team meetings with the technician staff to discuss all shop related issues including work assignments and schedules.
vi.Ensure that production employees always practice safety requirements and that each employee holds himself and his coworkers accountable for maintaining a safe and organized work area.
vii.Responsible for file management and DRP Compliance to ensure all RO files are completed accurately and kept up to date. Successfully manage and comply with multiple DRP requirements.
c.Production Manager/Estimator, Low Country Collision, Dec 2011 – June 2012
i.Manage the flow of the body shop.
ii.Actively engage and interact daily with customers, insurance adjusters, and body shop employees.
iii.Responsible for management of the Enterprise Rent-a-Car account repairing 200 ERAC vehicles per month.
iv.Completed over 250 estimates per month resulting in a time and cost savings for the company and customers
d.Automotive Damage Adjuster I, GEICO, Sep 2009 – Dec 2011
i.Actively engage and interact daily with customers, insurance adjusters, and body shop employees.
ii.Inspect vehicle damage as result of:
1.Minor fender benders
2.Major accidents
3.Hurricanes
4.Floods
5.Hail
iii.Estimate the cost of vehicle repairs, negotiate equitable settlements, and issue payments.
e.Law Enforcement Officer, Warner Robins Police Department, Nov 2004 – Sep 2009
i.Responsible for detailed incident report documentation.
ii.Georgia Criminal Law knowledge and understanding.
iii.D.U.I. Standardized Field Sobriety knowledge.
iv.RADAR operations.
v.Extensive knowledge and understanding of Officer Survival Skills, Defensive Tactics, and Criminal Apprehension.
f.Student Teacher/Trained Naturalist, Georgia Southern University, Aug 2001 – May 2004
i.Trained and cared for the animals at the Wildlife Center including raptors, reptiles, and mammals.
ii.Mentored and trained students and the general public on the history, care, and protection of our precious Georgia wildlife.
iii.Conducted remote informative and training presentations in Georgia and South Carolina to education institutions and community centers.
g.Research Assistant, American Bald Eagle Foundation, Hanies, AK, May 2001 – Aug 2001
i.Data collection for migration and nesting habits of Bald Eagles.
ii.Conducted lectures to tourist groups presenting informational materials about the area wildlife.
iii.Spent a week in Anchorage with a veterinary team for a bird rehabilitation effort. Cared for injured eagles, falcons, and other water fowl resulting the release of many animals back into the wild.
2.FORMAL EDUCATION:
a.GEICO Automotive Damage School, 10 Week Program, xxx 2009
b.Associate’s Degree
i.AAS Forensic Science Technology, Ogeechee Technical College, Statesboro, GA, Jun 2004 GPA 3.2
3.SPECIALIZED TRAINING / KNOWLEDGE:
a.Audatext
b.CCC Estimating Systems
c.Basic Law Enforcement
d.Georgia Emergency Vehicle Operation
4.CERTIFICATIONS / LICENSES:
a.ASE, Damage Analysis and Estimating
b.Traffic Accident Investigation
i.Levels I & II
c.Traffic Accident Reconstruction
i.Levels I, II, III, IV, and V
5.OUTSIDE ACTIVITIES:
a.Hiking
b.Camping
c.Water skiing
d.SCUBA diving (50+ documented dives)
e.Reading
f.Traveling
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