Customer Service Sales

Krystle Ybarra **** Royal Jewel

915-***-**** El Paso, TX 79936

Offers expertise in Purchasing, Customer Service & Inventory

With proven history of Preparing Bids for Contractual Jobs, which include

Over 4 years of purchasing

Over 4 years of Customer Service in busy Office

Implementation of purchasing protocols for better tracking of receivables

Responsible for Purchasing Steel and other materials; tracking all information with spreadsheets.

Howl At the Moon Promotions

Promotion Specialist: January 2010 – Current

Miller Lite Girl

Provide customer service to consumers and retailers

Promote the brands

Knowledge of brands and inform consumers of them

Attend benefits and tournaments; providing customer service and photos with consumers

Responsible for converting consumers to the products

Providing samples to consumers to increase retail of products

Better Steel

Sales Department: May 2011 – December 2011

Sales Representative

Performed sales calls

Made contacts and put business name out.

Followed up with customers to ensure their satisfactory and continuance of business.

Introduced clients to new material and offered several ways around their projects.

Reviewed and prepared inventory for all trucks load that loaded and unloaded materials.

El Paso Cellulite Center

Medical Office Assistant: February 2010 – February 2011

Medical Office Executive Assistant

Responsible for greeting patients, taking payments and updating patients accounts.

Performed treatment on patients.

Introduced patients to new products, up selling products in office.

Responsible for getting patients to start/continue more treatments on various areas.

Responsible for getting new patients – calling them in for a consultation, explaining the treatment, bringing them in office, taking measurements of all areas recommended for treatment, getting a down payment, preparing contracts and putting together files to make them a new patient.

Responsible for following up with patients who received consultations and had not started treatments yet.

Prepared patients for treatment

Cleaned and prepared rooms for patients washed and folded towels daily.

Responsible for opening and closing office, making sure payments matched receipts, turning in daily amounts to doctor, and filing patient folders in alphabetical order.

Responsible for sending patients to collection agency if account was past due and they were not willing to cooperate when I called to settle their accounts.

Structural Steel Services

Purchasing Department: May 2007 – January 2010

Purchasing Agent

Responsible for purchasing steel and other materials for jobs. Purchases are posted on Excel Spreadsheets.

Responsible for meeting with clients on a monthly basis for follow up of materials purchased for all jobs.

Process and prepare bids for jobs, ensuring all materials are included and posted on excel spreadsheets.

Reviewed and prepared inventory for all trucks load that loaded and unloaded materials.

Office Depot

Sales Department: July 2006 – May 2007

Cashier

Responsible for providing customer service to all incoming and outgoing customers.

Provided back up assistance for cashier and sales, stocking and inventory

Prepared orders for Print Shop Department

Responsible for opening and closing of store, preparing daily deposits and kept track of tills.

Sketchers Inc.

Sales Department: September 2005 – January 2006

Sales Associate

Responsible for providing customer services to incoming and outgoing customers.

Responsible for opening and closing of store.

Responsible for preparing daily deposits and ensuring all tills/cash registers were balanced and ready for next business day.

Provided back up assistance for sales and other duties as assigned.

Mimco Inc.

Office Assistant: January 2005 – September 2005

Office Assistant

First line of contact for clients coming to office for appointments. Responsible for answering a multi-line phone system.

Responsible for Accounts receivable from Department contracts

Prepared monthly reports through the use of excel spreadsheets

Responsible for sorting of all mail and incoming packages

Ysleta Learning Center

Yselta Independent School District: November 2004 – May 2005

Clerk/Teacher Assistant

First line of contact for employees and students. Responsible for answering a multi-line phone system.

Maintained close supervision of all filing of registration forms for new students.

Assisted students with filling out paperwork for registration.

Prepared monthly reports through the use of excel spreadsheets detailing student information for registration department.

Ramsey Steel

Sales/Administration: May 2001 to August 2001

Clerk/Receptionist

First line of contact for employees and incoming customers. Responsible for answering a multi-line phone system.

Responsible for keeping all customer records organized.

Responsible for all filing and record keeping.

Prepared monthly reports through the use of excel spreadsheets detailing purchases and sales.

EDUCATION:

Nursing Program, University of Texas at El Paso; January 2014 – Presently attending

Nursing Program, Anamarc College El Paso, Texas May 2012 – January 2014

Nursing Program, University of Texas at El Paso; August 2005 – May 2006

Nursing Program, El Paso Community College; August 2007 –May 2008

COMPUTERIZED APPLICATIONS:

Office 2003, Office 2007, MS Word, Power Point, Excel, People Scheduler and People Soft

Krystle Ybarra 915-***-**** Page 3

LANGUAGES:

Fluent in English/Spanish: Verbal & Business Translation

REFERENCES:

Available upon request

Contact this candidate