Sales Customer Service

C U R R I C U L U M V I T A E

Name : MARIE-KRIS A. MENDOZA

Age : 28 years old

Religion : Roman Catholic

Address : Azalea Park Condo,#06-02 Blk.12 Flora

Road Singapore 509730

Mobile No. : (+65) 9653-4263

E-mail : ******************@*****.***.**

OBJECTIVES : Seeking opportunity to be part of a leading company’s success story and to explore my abilities and capabilities in a challenging position with the charisma and know-how to ensure optimal profitability for the company and satisfaction for the company’s clientele in a fast paced environment that will allow for personal growth and career advancement.

Skills and Competency:

Knowledge of MS office and the operation of standard office equipment

Strong communication skills and customer service orientation.

Adaptability and ability to work under pressure.

Self motivated, initiative, high level of energy.

Tolerant and flexible to different situations.

Ability to sell and persuade people.

Care giving skills.

SEMINAR / TRAINING :

Telemarketer, HSBC Credit Card Account

DOSH Marketing Inc., Manila, Philippines

Outbound Customer Service Rep.

Bayan Telecommunications, Inc., Quezon City, Philippines

Umbilical Cord Blood Collection

Dr. Carlos S. Lanting College, Quezon City Philippines

Cervical Cancer Awareness

Dr. Carlos S. Lanting College, Quezon City Philippines

EMPLOYMENT HISTORY:

Oct 2013 to Present : Senior Sales Associate

Employer : Primer-Uniglobe (S) Pte. Ltd

26 Kallang Avenue 3F International Press Building,

Singapore 339417

Bratpack Store : Changi Airport Terminal 3 Transit North/Basement 2

Responsibilities:

Enhancing sales staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.

Focusing sales efforts by studying existing and potential volume of dealers.

Submitting orders by referring to price lists and product literature.

Keeping management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

Monitoring competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.

Resolving customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

Contributing to the team effort by accomplishing related results as needed.

Feb 2012 to Sept 2013 : Sales Associate

Employer : Miwaki (S) Pte. Ltd.

13 Tai Seng Drive #05-02 Singapore 535219

Branch Store : (Sequioa Handbags) Tangs Orchard

Responsibilities:

To promote the products of the company to every customer.

Maintain & promote strong and healthy business relationship with existing & potential clients.

Perform daily sales activities in order to maximize profitability & growth.

Achieve monthly sales targets and provide timely sales & marketing strategic information.

Mar 2011 to Dec 2011 : Medical Sales Representative

Employer :Blue Sky Trading CO., Inc.

#416 Dasmarinas St. Binondo, Manila Philippines

Responsibilities:

Visit prospect clients to present and make negotiations about the featured product.

Sell and give samples to prospect clients.

Inform clients about the product’s price, warranty, nutritional value, side effects, and other important information.

Make a routine visit to different hospitals, pharmacies and community centers to present the products.

Make presentations to clients.

Advises customers on the suitable medicines or equipments

Arrange orders and reservations ordered products.

Make negotiations with the pharmaceutical company about the price and demand of the customers.

Oct 2010 to Nov 2010 : Telephone Operator

Employer : SL Temps Inc, 7/F 7C New Solid Bldg.,

#357 Sen. Gil Puyat Ave., Makati City, Philippines

Client : Sterling Bank of Asia

Responsibilities:

Perform general clerical work such as filing, typing, data entry or other ad-hoc clerical duties assisgned.

Front office duties such as attend to calls, manage incoming & outgoing mail / couriers and attend to guests etc

Provide general administrative support

Perform any other ad-hoc duties assigned from time to time

Jul 2010 to Oct 2010 : Sales Promoter

Employer : Next Step Events Inc. Ortigas Ave, Pasig City, Philippines

Responsibilities:

To promote the products of the company to every customer.

Maintain & promote strong and healthy business relationship with existing & potential clients.

Perform daily sales activities in order to maximize profitability & growth.

Achieve monthly sales targets and provide timely sales & marketing strategic information.

Feb 2010 to Jun 2010 : Nurse

Employer : Bolinao Community Hospital, Bolinao, Pangasinan Philippines

Responsibilities:

Provide nursing care to appointed clinic / ward / nursing home

Assisting doctors in medical procedures

Assisting in clinic operation

Assisting in walk in patients

May 2009 to Aug 2009 : Sales Promoter

Employer : Boehringer Ingelheim Inc.,Makati City,

Metro Manila, Philippines

Responsibilities:

To promote the products of the company to every customer.

Maintain & promote strong and healthy business relationship with existing & potential clients.

Perform daily sales activities in order to maximize

profitability & growth.

Achieve monthly sales targets and provide timely sales & marketing strategic information.

EDUCATIONAL ATTAINMENT:

College : DR. CARLOS S. LANTING COLLEGE

Bachelor of Science in NURSING (2008)

SY 2004-2008

Secondary : ST. JOSEPH CATHEDRAL SCHOOL

Pangasinan

SY 2000- 2004

Elementary : BANI EAST CENTRAL SCHOOL

Pangasinan

SY 1994-2000

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