Customer Service Medical
Resume:
NEFERTERI WILSON
Cell: 209-***-****
Email: *********.******@*****.***
OBJECTIVE:
Utilize my skills, abilities, training, and education in a highly beneficial way in an organization. To grow with a company that is focused on growth and development of their employees.
QUALIFICATIONS:
Introductions to Computers I
Medical Law & Ethics I
Pharmacology & Admin of Medications
Medical Insurance I
Laboratory Procedures
Electronic Software Application I
Anatomy & Physiology I
Medical Coding Basics I
Anatomy & Physiology II
Career Exploration/Planning I
Medical Terminology I
Prof Development for Office Personnel I
Medical Terminology II
Filing/ Data Entry
Procedure in a Clinical Setting
Business Office Administration
EDUCATION:
UEI College
Business Office Administration
Graduated November 2012 3.9 GPA
Career Point College
Medical Assistant
January 2015- January 2016
EXPERIENCE:
March -2015 January -2016
Legend Assistant Living and Memory Care Tulsa Hills
Dietary Aid
701 West 71st South
Tulsa, OK
Serve meals in resident rooms, dining rooms, and other designated areas.
Load and distribute food trays and carts to resident rooms and/or dining rooms areas.
Assists in receiving and storing food and supplies; stores items properly labeled and dates according to guidelines.
Performs defined work routines, using various dietary utensils supplies and equipments as assigned by the Dietary Manager.
April-2013 October-2014
American Home Patient
Customer Service Rep
4343 South 118th East Avenue
Tulsa, OK
Receive popup screen patient data information installs and repair work orders.
Use paging/texting system to contact service techs/supervisors.
Use desktop computer to enter data and/or obtain information.
Contact doctor offices regarding paperwork, RX, etc.
Creating work order tickets for medical delivery.
August-2007 Oct-2009
AT&T U-Verse Dispatcher
1420 Roundtable Drive
Dallas, TX
Receiving screen update and dispatching installation and repair work orders for U-Verse.
Use paging/texting system to contact installer/technicians and supervisors.
Use desktop computer to enter data and/or obtain information.
Contact customer as required to obtain or update information about service account.
Preparing work orders tickets for the customer/tech/supervisor and management.
November-2005 June-2007
PharAmerica
Medical Delivery Driver
West Lane. Stockton, CA
Delivered Medication to Medical Offices in Northern California Area
Filing Order Forms
Maintaining a Client Database.
September-2003 February-2005
United State Post Office
Clerk/Mail Handler
Office Arch Road Stockton, CA
Tracking Department Work Orders
Processing Incoming/Outgoing Mail
Data Entry
Sorting Mail
Packaging and Preparing for Truck Delivery
SKILLS:
Basic Desktop Computer Skills
Data Entry
Telephone/Customer Service
Microsoft Office Suite 2010 and 2013
Typing/Filing
Time Management
INTERNSHIP:
Best Western Hotel March Lane Stockton, CA
Filing
Account Receivable
Account Payables
Front Desk Clerk
Small Events Planning/Hosting
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