Customer Service Representative

JUAN PARKER

**** ************ ***., *** **, Bronx, NY 10462 917-***-**** ************@*****.***

Summary of Qualifications:

Experienced cleaning and maintenance worker for hospitals and other commercial buildings clean and in good repair. Commercial Driver’s License Class C, with passenger Endorsement and Air Brakes. CPR Certified. Custodial Maintenance Training/Certification in Floor Care. Typing skills.

Professional Experience:

Suburban Solutions Brooklyn, NY

Crew Leader June 2014 – Present

●Fill-In Operation of trailer trucks from 18ft – 23ft in length

●Provide training to new employees in proper moving and packing techniques and customer interactions

●Prepare supplies necessary for efficient facilitation of moves

●Direct both residential and commercial moves

●Demolition and junk haul

●Equipment and customer property inventory

Damian Family Care Center Queen, NY

Support Service Representative/Driver 03/2013 – Present

●Patient Transport/ Escort

●Customer Service representative

Our Lady of Mercy Hospital Bronx, NY

Support Services Representative 03/2008 – 09/2009

●Transported patients around the hospital

●Rubbish removal, cared for lawns and grounds.

●Stripped and waxed floors, cleaned common areas (including rest rooms).

City Wide Mobile Response Bronx, NY

Driver 11/2006 – 11/2007

●Responded to emergency/911 calls and transported patients from nursing home to hospital.

●Assisted EMT by recording vital signs of the patient and applied splints and wound wraps.

Ready Willing & Able New York, NY

Custodial/Maintenance Worker 6/2002 – 09/2003

●Custodial Maintenance / Hazard Prevention Duties.

●Rubbish removal, collected and disposed of refuse properly.

●Landscaping, stripped, waxed, and buffed floors, swept and mopped stairwells and hallways.

●Maintained sanitary conditions in restrooms.

NYS Department of Corrections Albany, NY

Maintenance Worker 03/1998 – 02/2002

●Custodial Maintenance Training / Certification in Floor Care.

●Stripped, waxed and buffed floors and performed grounds keeping duties.

●Collected and disposed of waste and refuse properly.

●Maintained sanitary conditions in restrooms.

Education and Training:

SUNY/Manhattan Educational Opportunity Center New York, NY

Development Assistant Program, with Raiser’s Edge Fall 2012

New York School for Medical and Dental Assistants New York, NY

Typing course 11/2011- 2/2012

Training from Northern Regional Center for Independent Living Watertown, NY

Certified HIV/AIDS Educator 03/1998 – 02/2002

NYS Department of Correctional Services, Division of Education Albany, NY

Custodial Maintenance program 05/2001

Training in NYS Health Codes

NYS Department of Education Albany, NY

General Equivalency Diploma

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