Sales Customer Service

CHAD M. SWEIGART

* ********* *****, *********, ** 17019 717-***-**** / ************@*****.***

PROFESSIONAL SUMMARY:

** ***** ********** ** * Telecom Project / Construction Manager, Division President, Master Technician and Sales Associate working within the communications, automotive and retail market segment.

Proven ability to manage complex business units with a consistent track record of meeting or exceeding all defined performance objectives.

Experienced at managing multi-million dollar business operations with an emphasis on national sales, marketing, business development and system installation/integration programs.

Possess significant strategic planning and market analysis expertise resulting in industry leading market positions and continuing revenue growth.

Degree in Automotive Electronics from the Pennsylvania College of Technology and recipient of numerous professional awards for outstanding management performance. AREAS OF EXPERTISE:

RF Microwave Installation Executive Management Construction Management RF Microwave Maintenance and Repair Operations Management Business Development Sales / Marketing Management Profit & Loss Oversight Project Management Client Relations Contract Negotiations Market / Trend Analysis PROFESSIONAL WORK HISTORY:

March 2013 to February 2016 Market Construction Manager, General Dynamics Information Technology

Responsible for the overall construction of several hundred Microwave backhaul sites for AT&T in the Northeast region of the U.S.

Responsible for the day to day operations of multiple tower crews and field technicians serving as manager and tech support when needed.

Implemented a new construction check list and photo program to create more elaborate and presentable closeout documentation.

Responsible for constructing and reading Radio and Antenna BOMs to verify the proper hardware is being used and ordered for each individual site.

Responsible for interviewing and hiring qualified contractors, quoting, and billing for the entire market.

2006 to March 2013 Division President, Total Comm Systems Inc., Harrisburg, PA Manage installation division operations assuming direct responsibility for 30 staff personnel within a

$5 million division.

Direct corporate wide point to point digital/microwave communication systems in both national and international markets.

Establish and maintain strategic business relationships with senior level executives and key decision makers within high profile government/state agency and heavy industrial clients. Instituted a Quality Audit Photo and Documentation Program that ensured consistent field installation per project specifications.

Conceived and implemented a Field Check List Program that significantly reduced repeat troubleshooting calls to client accounts.

Implemented a new Job Costing Program “Harvest” that accurately tracked project installation costs versus project budgets.

Consult with internal Division Presidents and key stakeholders relative to new business development, customer relations and sales strategies that increase bottom line revenue and profit performance. Installed, tested, and turn-up multiple Microwave Radio systems for many emergency management services groups. Performed maintenance and repair tasks as well as technical support. 1996 to 2006 Master Technician, Hoffman Ford, Harrisburg, PA Managed complex vehicle repair operations for a high volume service center supporting the greater Harrisburg market.

1994 to 1996 Sales Associate, The Home Depot, Mechanicsburg, PA Provided front end customer service and sales support within the garden, flooring, and wall departments.

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