Post Job Free
Sign in

High School Customer Service

Location:
Newark, NJ
Posted:
March 14, 2016

Contact this candidate

Resume:

Cori Brown

* ******** ******

St. John’s, NL A*B 1P2

709-***-****

*********@*******.***

Job Objective:

My objective is to get a full time job in Marketing, where I can apply my skills and experiences to make a positive contribution to my employer and enhance my career.

Work Experience:

St. John’s Aquarena /The Works

St. John’s, NL

Swimming Instructor/Lifeguard 2009 – Present

- Performed lifeguard duties at the Aquarena, a multi-purpose pool facility with an infant/toddler pool, deep water pool, diving boards and water slides

- Responsible for customer safety

- Execute emergency procedures as needed

- Interpret and enforce pool rules and policies to ensure safety of all participants and swimmers

- Teach levels of swim instruction ranging from infants to adults

- Developed swim lesson plans

- Fully qualified National Lifeguard, Lifesaving Instructor, and Swim Instructor

- Current CPR C and Standard First Aid

Fitness Swim Coach Freshman15 Program

Crewleader September 2015 – Present

- Responsible for the management of a pool deck with up to 20-30 employees

- First responder to any emergency

- Responsible for the administration The Works aquatic programming

- Responsible for the coordination of multiple, separate activities occurring simultaneously within the pool deck

- Responsible for customer service interactions within the pool deck

Definitions

St. John’s, NL

Work Term May – June 2014

- Responsible for working with leadership to develop plans that differentiate Definitions from their competition

- Analyzing and proofreading documents to ensure submissions are focused, creative, clear and have correct grammar

- Updating Definitions Website

- Generating ideas for a upcoming new brochure in Microsoft Word

- Updating and adding to the in-house slide show in PowerPoint

- Updating the client e-mail listings in Excel

- Assist with selection of new Definitions Attire

- Generating ideas for business cards for employees in Microsoft Word

Education and Training:

College of the North Atlantic

St. John’s, NL

Business Management Program Diploma (Marketing) 2011 - 2014

College of the North Atlantic

St. John’s, NL

Comprehensive Arts & Science Transition Program 2010 - 2011

Gonzaga High School

St. John’s, NL

High School Diploma 2007 – 2010

National Lifeguard – Pool 2009 – Present

CPR 2009 – Present

Standard First Aid 2009 – Present

Accomplishments and Awards:

Second Class Honours Level 11, Gonzaga High School

Second Class Honours Level 1, Gonzaga High School

Numerous Swimming Awards while on the St. John’s Legends Swimming Team

Volunteer Experience:

Enactus at the College of the North Atlantic (CNA): 2013 – 2015

Volunteer Lifeguard Swim for Hope: 2014 – 2015

St. John’s Triathlon: 2011

Autism Society: 2009

Swim for Hope: 2000 – 2009

References:

Robyn Davis (The Works Aquatics Coordinator and Supervisor) 709-***-****

Andrew Fudge (The Works Supervisor) 709-***-****

Emily Ann Hynes (The Works Personal Trainer) 709-***-****



Contact this candidate