Customer Service Microsoft Office

Laurabel Mba

iBBA student

St. John's, NL

******@***.** - 709-***-****

Looking for employment that supports current educational program WORK EXPERIENCE

Marketing Coordinator

Mosaic - St. John's, NL - April 2015 to Present

Responsibilities

Handled day to day operations of marketing campaign Hired and trained staff

Developed schedules

Issued payroll

prepared progress reports for campaign

staffed events and locations

Handled customer complaints

worked along side franchise owners to ensure profitablity Skills Used

Time management

customer service

organization

effective planning

problem solving

Bartender

Allure - September 2014 to Present

September 2014-Onging

. served customers

.tended cash and processed payment

.served and made alcoholic and non-alcoholic beverages

.promoted events and specials

Promotional Representative

GMR Marketing - St. John's, NL - April 2015 to October 2015 Responsibilities

Informing customers on products

Sampling

Representing brand in retail locations and at conferences Set up and take down of equipment

Data collection during events

Skills Used

Customer service

Diligence

Time management

Organization

Server bartender

Tandoori Cookhouse - June 2014 to August 2014

took customer orders

.cleaned and cleared tables

. served customers

.tended cash and processed payment

.served and made alcoholic and non-alcoholic beverages Resident Assistant

Memorial University - St. John's, NL - September 2013 to April 2014 Responsibilities

. Create an environment supportive of educational pursuits, academic success, and personal and community development.

Student Communicator

Office of Alumni - September 2012 to April 2013

. Contact alumni, update information, and process credit card donations Kitchen Staff

Montana's Cookhouse - St. Albert, AB - June 2012 to August 2012 Prepared and cooked specific orders

. Worked in a team environment

. Maintained a sanitary work environment

University First Class

Painter

Painters - St. Albert, AB - June 2012 to August 2012 Prepared work stations

. Painted required areas

. Customer service

. Advertising

Crew trainer

McDonald's Restaurant - St. Albert, AB - 2010 to 2012 Trained new staff members

. Took and prepared orders

. Created schedules

EDUCATION

Bachelor's in International Business Administration Memorial University of Newfoundland

ADDITIONAL INFORMATION

Qualifications

. Proficient in Microsoft Office Suite

. 5 years of experience in customer relations

. Strong team player but can also work independently

. Flexible and able to multi task effectively

. Safe Serve certified

Contact this candidate