Team leader

Jackie Law

Cheltenham

***********@*****.*** - 012********

WORK EXPERIENCE

Care leader

Order of st johns trust - Cheltenham

Responsibilities

Responible for running the shifts, leading a team of carers to deliver a high standard of care/support to 12

residents with various types of dementia & other health needs. Administering medication. Communicating with

other health progfessionals & family members. Supervisions of staff. Liasing with dementia lead nurse.

Accomplishments

Aquiring equipment for pressure relief, fostering a good relationship with the current GP & district nurses.

Improving communication within the team.

Skills Used

Communication, time management, leadership. Reflective practice.

Senior Support Worker

Brandon trust - Cheltenham - April 1997 to November 2015

Responsibilities

Responsible for day to day running of small residential home housing 5 people with profound & multiple learning

disabilities.

Compile support plans, health action plans, risk assessments & all documentation required.

Support staff to fulfil their roles effectively using supervisions, appraisals & mentoring. Complying with cqc

quality assurance & inspecting other homes for the programme.

Ensuring service users have access to community provisions & supporting annual holidays.

Rota planning & staff covering/recruitment.

Accomplishments

I have streamlined daily records to ensure thorough & consistent reporting methods.

I have interviewed job applicants & supported successful candidate to gain the required skills for their role.

I have supported a service user to move to a different service that was more appropriate to their needs &

wishes

Skills Used

Good communication

Good record keeping

Continuity of approach

Time management

Role modelling to staff

Listening skills for service users & staff

Nursing Assistant

Nhs pineview elderly psychiatric unit - Cheltenham - March 1991 to June 1997

Responsibilities

Worked alongside the team to support 20 residents with differing mental health conditions such as dementia,

schizophrenia & bi-polar disorder.

Provided personal care & community access.

Worked within the team to assess medication needs.

Accomplishments

Enabled residents to live as full a life as possible in a safe & dinified manner

Built up good relationships with relatives & other professionals involved in the persons care

Skills Used

Good communication with the residents, family & other health professionals.

Listening skills.

Team working

Time management

Flexible care approach

SKILLS

Quality Assurance, Microsoft Office, Microsoft Outlook

AWARDS

Nvq3 in care

September 2005

A1 assessors award

June 2011

CERTIFICATIONS

Emergency First Aid at Work

January 2016 to January 2017

Safeguarding of Vulnerable Adults

June 2015 to June 2018

Medication Administration

May 2015 to May 2018

Nutrition & hydration

June 2015 to June 2018

Fire Awareness

June 2015 to June 2016

Food Safety and Hygiene, Level 2

June 2015 to June 2018

Moving & Handling

November 2015 to November 2016

Equality and Diversity

November 2015 to November 2018

Mental Capacity Act Training

November 2015 to November 2016

ADDITIONAL INFORMATION

I am passionate about providing an excellent service to all the people I support.

I am very patient and an active listener for the people supported and the team I work with.

I always stand up for peoples rights and will highlight good and poor practice.

I like to encourage the teams strengths and work towards improving their weaker areas as well as continually

striving to improve my own skills.

Contact this candidate