Project Manager

RICK SAGUIN

Web Producer & Developer Project Manager

****@**********.***

Summary

Rick Saguin provides web content development and production management for online marketing initiatives. He helps organizations increase revenues, reduce costs and deepen customer relationships. Experienced in global web environments. Self-starter, problem solver with a drive to achieve results. Character values include integrity, honesty, personal excellence, mutual respect and continual self- improvement. He has worked for Microsoft, AT&T, Nordstrom, Hornall Anderson Design, and T-Mobile. Specialties

E-commerce production Content management Agile project management Editorial support Content Management and Project Management Tools

Digital River Global Commerce Adobe CQ5 JIRA Kanban SharePoint Teamwork PM Citrix Beetil Web Skills

HTML CSS JavaScript JQuery MySQL PHP Bootstrap Work Experience

Technical Web Producer at Microsoftstore.com (Contract through Aditi Technologies) April 2015 – December 2015

Managed and prioritized multiple projects simultaneously with excellent attention to detail.

Supported daily and weekly site releases with quality and efficient execution.

Ensured the highest quality implementation of online projects including product setup and configuration, image mapping, proper categorization and bulk updates.

Assisted with the creation of offers, bundles, and promotions.

Supported the overall site vision and ensuring a quality customer experience while focusing on project goals and delivery dates.

Streamlined and prioritized production duties to achieve the most efficient production processes. Web Producer at T-Mobile (Contract through Randstad Technologies) September 2014 – December 2014

Managed workflow, deadlines and several projects.

Facilitated all website requests to final production via bi-weekly development builds.

Implemented content changes on Adobe CQ5, the enterprise content management system.

Communicated status of projects to business owners and key stakeholders. Freelance UX Web Producer & Consultant

February 2014 – June 2014

Managed a virtual team of web professionals tasked to deliver on change requests.

Consulted on web design and usability for small and medium-sized businesses.

Played a key role in defining the project and production workflows. Senior Producer at Hornall Anderson Design Works (Contract) June 2013 – November 2013

Managed the rebranding initiatives of a globally-recognized technology company, AMD.com.

Managed the creative schedule and resource allocation for the agency and the client.

Established prescriptive deliverables for project team members.

Owned all project documentation including Statements of Work, project plans and change requests. Senior Project Manager at Nordstrom Direct

October 2011 - December 2012

Managed user experience initiatives from scoping through development, testing, and deployment.

Developed project plans by facilitating and negotiating deliverables and deadlines.

Built project teams, provided clear roles and responsibilities through all project phases.

Developed training, built documentation, and identified process gaps.

Supported the social media team with web production assets. Senior e-Commerce Producer for Customer Experience at AT&T.com March 2008 - June 2011

Managed enterprise-level projects including estimating, scheduling, coordinating and assigning team resources.

Managed a team of content implementers for production level work.

Successfully directed and facilitated three consecutive years of Black Friday and Christmas holiday email campaigns.

Acted as project liaison among IT partners and vendors.

Directed other producers to provide support with project communications and tracking. Business Development Manager at Xtreme Consulting

June 2007 - December 2007

Managed the web and interactive business for various clients.

Wrote Statements of Work (SOWs) and project proposals.

Managed client relationships, budgets and project specifications.

Communicated project status to all stakeholders. Web Content Manager at Allyis

September 2005 - June 2007

Worked with appropriate stakeholders to define scope, timelines and deliverables.

Managed the content development process for the Microsoft Partner Portal.

Managed the functional requirements for the Online Partner Marketing product planning process. Web Account Manager at Horton, Lantz & Low Advertising (HL2) March 2005 – September 2005

Spearheaded the client relationship for the Microsoft Consumer Products website.

Responsible for creating Statements of Work (SOWs), maintaining budgets and account invoicing. Education

Ateneo de Manila University – B.S. Business Management School of Visual Concepts – Art Direction and Copywriting Continuing education:

Certified Web Developer Course

Project Management – Agile Product Owner

PMI-Agile Certified Practitioner (ACP certification in progress)

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