Colleen Youngberg

P.O. Box ***, Brigus, NL A*A *K0

Phone: 709-***-****

E-mail: actx9p@r.postjobfree.com

Business Management/Human Resource Management

Energetic, reliable, and adaptable professional with a solid understanding of human resources and business management. Excellent communication and presentation skills. Proven ability in creatively identifying methods of improving staff productivity while increasing morale.

Education: Graduate Dec 2015

Business Management/Human Resources Management

Keyin College, Carbonear, NL

Experience

Inbound Call Agent Tacamor

Bay Roberts, NL

2012 – 2013

Sales Manager Travellers Inn

St. John's, NL

2007 – 2011

Sales Manager/Conference Service Manager Quality Hotel & Conference Centre

Grande Prairie, AB

2004 - 2007

Skills

Exceptional leadership skills developed while serving in the Canadian Armed Forces and working in the hospitality industry

Excellent written and verbal communication skills developed through experience in customer service

Flexible team player who prospers in a fast-paced work environment

Handle day-to-day operations of a Sales Department, including but not limited to, budgeting and working with all departments to ensure client requirements were met

Responsible for prospecting new business while maintaining the needs of current clientele

Investigate complaints within a hotel regarding staffing and guest issues insuring timing acceptable solutions were met for both and satisfaction was achieved

REFERENCES

Natasha McCarthy General Manager

Director on the Parkinsons Society Maritime Region Board

7l - 48 Road Route 5 Mount Albion, PE C1B 3J9

902-***-****

actx9p@r.postjobfree.com

Lynn Jeffers-Blake

Faculty Supervisor

8l LeMarchant St, Carbonear, NL A1Y 1A9

709-***-****

actx9p@r.postjobfree.com

Delphine Mugford

General Delivery, Makinsons, NL A0A 2X0

709-***-****

actx9p@r.postjobfree.com

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