Customer Service Administrative Assistant

OBJECTIVE: Obtain a challenging position applying my customer service, administrative assistant, and supervising skills at any established business or corporation.

PROFESSIONAL EXPERIENCE:

ORSTOM, Bangui, Central African Republic April 1992-- December 1994.

Administrative Assistant to the General Manager – Duties included:

Manage and distribute information in office, answer phones, take memos and maintain files. Send and receive correspondence, perform a variety of internet research functions and use word processing, spreadsheet and presentation software. Field telephone calls, file and data entry, assist with overflow work from administrative and executive assistants and fill in for the office receptionist as needed.

Presidency Gas Station, Bangui, Central African Republic January 1995-- December 2001

Store supervisor– Duties included:

Oversee day-to-day operations, order, schedule, train, supervise, maintain store image, finances and inventory. Interact positively with vendors and customers, monitor receiving goods and loss prevention.

TTCI, Bangui, Central African Republic January 2002-- March 2013

Administrative Supervisor–Duties included:

Manage employees, ensure compliance with company policies, resolve issues for clients and facilitate communication between managers and administrative employees. Human relations, recruitment, hiring, discipline, performance evaluation and termination.

EDUCATION AND CERTIFICATION:

Martyrs High School, Bangui, Central African Republic Diploma granted June 1989

International College Preparatory, Bangui, Central African Republic; Administration: June 1992

SKILLS AND ABILITIES:

-Team leader and team player with excellent supervisory skills

-Follows directions and observant of all policies, rules and regulations

-Excellent written and verbal communication

-Excellent in data entry and record keeping

-Good knowledge of computer and Microsoft office

LANGUAGES:

-Fluent in French

-Proficient in English

REFERENCES:

Available upon request

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