Administrative Assistant, Scheduling

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

AMANDA

MITCHELL

**** **** ******* ******, ******, TX 77535 (C) 936-***-**** ********@*******.*** Diligent and detail oriented Administrative Assistant dedicated to providing a pleasant customer experience while representing the company in a positive, professional manner. I take pride in learning new skills which will benefit the company and enable me to be a more valuable employee. Eager and looking to bring 9 years sales, clerical and administrative experience to a growing company. Strong computer software skills

Professional appearance

Proficient in confidentiality and complaint

handling

Keeping areas tidy and ready for visitors at all

times

Ability to work as a team

Communication skills, verbal and written

Result focused

Greeting guests with a polite and professional

attitude.

Data entry (64 wpm)

JANUARY 2013-NOVEMBER 2013

Orthodontist Assistant Quentel and Henson Orthodontist 7810 FM 1960 #105, Humble, TX 77346 Inserted arch wires and fitted bands.

Prepared teeth and assisted doctor during bonding brackets. Accurately recorded treatment information in patient records. Educated patients about proper oral hygiene and plaque control procedures. Worked closely with patients before, during and after dental procedures. Diligently cleaned instruments and work areas in accordance with sterilization and disinfectant protocol.

Took impressions for retainers and appliances.

Instructed patients how to use orthodontic appliances. MARCH 2012-JANUARY 2013

Sales Expert Austin Canoe and Kayak 5822 Bissonnet, Houston, TX 77081 Greeted customers and ascertained customers' needs. Answered questions regarding the store and its merchandise. Prepared sales slips and sales contracts.

Helped customers with questions, problems and complaints in person and via telephone. Organized racks and shelves to maintain the visual appeal of the store. Developed positive customer relationships through friendly greetings and excellent service. Suggested accessories and complementary purchases. Wrote, negotiated and finalized sales contracts.

JANUARY 2011-MARCH 2012

Dental Assistant and Front Office Receptionist Dale Introligator, DDS 2525 Green Oak Dr, Kingwood, TX 77339

Prepared patient, set up instrument trays and used four-handed dentistry to assist during dental procedures.

Sterilized and disinfected room and all instruments after each patient. Alerted other staff when patients arrived and prepared records for dentist review. Scheduled and confirmed appointments.

EDUCATION

Sent patient bills and processed payments.

Maintained proper universal precautions and infection control procedures at all times. Designed a dental report card that explained patients' dental health status and treatment plans. AUGUST 2009-JULY 2010

Office Clerk Liberty Metal Recycling 4100 US Hwy 90 E., Liberty, TX 77575 Answered an average of 140 calls per day by addressing customer inquiries, solving problems and providing new product information.

Scanned documentation and entered into the database. Gathered, logged and monitored all shipping data.

Ordered and distributed office supplies while adhering to a fixed office budget. Opened and properly distributed incoming mail.

Maintained a clean reception area, including lounge and associated areas. FEBRUARY 2008-JUNE 2009

Accounting Assistant First Liberty National Bank 1900 Sam Houston St. Liberty, TX 77575 Processed accounts receivable and accounts payable. Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.

Posted receipts to appropriate general ledger accounts. Entered financial data into the company accounting database to be verified and reconciled. Entered numerical data into databases in a timely and accurate manner. Adhered to all related company policies and government regulations. 2010

Dental Assistant License: Dental

Lonestar College, Kingwood, TX

2005

High School Diploma:

Hardin High School, Hardin, TX

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