LAQUICE CEASAR

**** ***** *****, *************, ** 30043 404-***-**** actx8f@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional, able to provide administrative support and function as the primary interface between the patient and the provider. Ability to facilitate the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality.

Proficient in Microsoft Word, Publisher, Excel, and PowerPoint.

Effective in managing time, coordinating details, and balancing competing demands.

Actively participates as a productive team member to move toward the completion of goals.

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration

Medical Billing Medical Records Management Release of Information

HIPAA Compliance Anatomy & Physiology

Electronic Health Records EHR / EMR Greenway Computer Information Systems

Medical Transcription Office Accounting MS Office / MS Word

Medical Laws & Ethics Path Physiology for Medical Office Principles of Management

CERTIFICATIONS

Pursuing Medical Administrative Assistant Certification (CMAA)

EDUCATION

Ultimate Medical Academy – Medical Administrative Assistant, 2015

Comprehensive training included:

Schedule and confirm appointments in assisted living facilities, doctor offices, healthcare clinics, hospitals, and organizations that offer medical records services.

Prepare patients for examination and treatment.

Maintain medical charts and electronic medical records (EMR/EHR) systems.

Obtain insurance authorizations for procedures, gather medical histories, and collect payments.

Empire Beauty School – Cosmetology, 2012

PROFESSIONAL EXPERIENCE

Burger King – Duluth, GA 08/2014 – Present

Shift Manager

Oversee establishment while on duty.

Ensure all employees follow food safety procedures.

Fill out necessary shift paperwork, inventory supplies, evaluate cash drawers, and make bank deposits.

Enter sales into a spreadsheet to compare numbers and assess growth to ensure future success of establishment.

Train and direct staff and effectively communicate with upper management.

McDonalds – Johns Creek, GA 03/2014 – 05/2014

McDonalds – Duluth, GA 10/2012 – 02/2014

Cashier / Customer Service Representative

Performed a multitude of tasks including food production and serving customers at the cash register.

Maintained a clean and organized workstation and guest area.

Worked in a diverse team environment and communicated effectively with managers and co-workers.

Complied with customer confidentiality practices.

Performed all necessary opening and closing responsibilities to assure efficient operation.

Synq Solutions – Norcross, GA 01/2012 – 07/2012

Assembler

Assembled order per order sheet protocol.

Monitored quality control in accordance with company policies.

Read directions for work orders and accurately followed oral instructions from supervisor.

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