Customer Service High School

Joann Minton

***** ********** *****

Charlotte, NC 28262

Cell: 828-***-****

***********@*****.***

Objective: To obtain a long-term position that will enable me to use my experience in all phases of shipping inventory customer service and all pharmaceutical needs while maximizing my ability to motivate and inspire others. Opportunity for advancement when qualified is a plus.

Work Experience

October 15 to present

* Link Staffing (NSI)

* Packaging and pulling electrical parts to be shipped

* Match electrical part lot numbers to shipping labels

* Put in data information to print labels

* Packed and pulled parts from documentation for shipping.

Lift up to 70 lbs

GREER LABORATORIES

Lenoir, NC

November 2008 to September 2015

Lead tech Trainer back-up and team lead

* Confirm all products meet FDA guidelines before shipment is made.

* Inspector of all pharmaceuticals prepared to be distributed to physicians

* Successfully combine proper mixture of chemicals to produce the end result of pharmaceutical allergy medicines according to daily batch record.

* Accurately fill vile beakers by machine to ensure proper sanitation and sterilization in the A-Septic Field Room

* Proper documentation to ensure team has appropriately fulfilled sterilization and set-up for all products for the day.

* Trained all staff and verifying with immediate supervisor they could enter designated rooms.

* Chemist tech

In charge of pulling chemicals and measuring chemicals out following standardized formulas.

* Assisted in writing test results and reviewed as necessary

* Sanitized all lab instruments and test tubes.

* Entered daily work performed into data base

* Order and inventory materials to maintain supplies

Microbiologist tech

* Read plates for living organisms and entry all data in computer

* Inspect sterility vials looking for bacteria growth.

* Load and run autoclave for sterilization of drug products containers supplies and instruments.

* Environmental monitoring for class 100 sterilization suite for any bacteria growths

Pet DAIRY

Hickory, NC

June 2000 to November 2008

Shipping and Receiving

Over eight years of hands on experience in shipping and receiving with in-depth knowledge of processing through data base entry. Proven record of providing excellent customer service with strong written and verbal communication skills.

* Ensure quality of shipping products

* Report damaged goods to immediate supervisor

* Ensure packaged materials are secure and labeled correctly for consumer

* Ensure all accompanying documentation is present with packed items.

* Prepared shipment documentation in accordance to company policy and procedure.

* Arrange for adequate supply of shipping materials.

* Ensure all work areas are clean and safe for duties to be shipped timely.

* Enter order and shipment information in company provided data base.

* Loaded food products to be distributed (75 pounds lifting experience)

* Scheduled routes for drivers to distribute products within territory

* Forklift certified placing products on the pallets to administer to proper departments.

Education

HIGH SCHOOL DIPLOMA: West Caldwell High School (August 1978 to June 1982)

30+ years in labor force working with multiple types of people and strong people skills

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