Engineer Information Technology

RESUME

Subash R M

Ponnan vilai, Mathoor,

Aruvikkarai (P.O) Mobile:+91-984*******, 729-***-****

Kanniyakumari (Dist) Mail :********.***@*****.***

Tamilnadu (State)

Pin: 629177

CAREER OBJECTIVE

Seeking a position to utilize my skills and abilities in the Information Technology Industry that offers professional growth while being resourceful, innovative and flexible

PROFESSIONAL EXPERIENCE

Currently working experience in WIPRO client location as DESKTOP SUPPORT ENGINEER includes installation, configurations and administration of windows operating systems (Windows XP, Windows7 and Windows 8 and Hardware.

EDUCATIONAL QUALIFICATIONS

B.Tech Information Technology (2011-2014)

Maria College of Engineering & Technology,

Attoor, Near Marthandam, Tamilnadu

Anna University-Chennai

Secured 66% marks

Diplomo in Computer Science (2007-2010)

S.A Raja’s Polytechnic College, State Board of Tamilnadu

Secured 68% marks

SSLC (2007)

H.S.S Arumanai, State of Tamilnadu.

Secured 63% marks

PERSONEL DETAILS

Date of Birth : 16th Aug 1991

Gender : Male

Nationality : Indian

Marital Status : Single

Languages Known : English, Malayalam and Tamil

Personal Strength : Hardworking, Punctuality, Confidence

Hobbies : Travelling

Activities : Driving

PASSPORT DETAILS

Passport No : J6220872

Date of Issue : 29/03/2011

Date of Expiry : 28/03/2021

Place of Issue : Madurai

WORK EXPERIENCE

IDC Technologies Solutions (I) Pvt Ltd - Chennai (Project of WIPRO INFOTECH)

Presently Deployed at TATA AIA Trivandrum site from Oct 2015 to till date, as a Desktop Support Engineer L1 from Wipro partner role

Diagnose Operating System problems in windows platform (Windows XP,Win7,Win8)

System preperation for new joiners

Formatting the system and reloading the Operating system

Troubleshooting the hardware and software issues (Both Laptops and Desktops)

Configuring and troubleshooting MS Outlook

Configuring outlook mail to user and create .pst file

Joining the Windows client system to Domain

Installing and configuring Local printer and Network Printer

Installing and updating patches of McAfee Antivirus

Installing,configuring and trouble shooting Safe-Boot in Laptops

Taking backup of user data and mails before rebuilding of Laptops and Desktops

Knowledge in Remote Desktop Connectivity tools like VNC & Netmeeting

Working on Token System (WIPRO E-helpline)

Working as Remote Desktop Engineer for entire Kerala location.

Updating the patches for TALIC Applications

Solving Virus issues by using antivirus tool

Inventory managing through IMAC (Install, Move, Add, Change)

Preparing documentations and inventory as per company’s audit standard

Training the new joiners

PHOENIX Computers -Kulasekaram – Service Engineer

Worked as Service Engineer- During: JUN’2014 to AUG’2015

Assembling Desktop PC’s

Repairing Laptops

Diagnosis and troubleshooting of hardware problems

Configuring Modems

Common troubleshooting of computer peripherals such as printers, scanners etc

Installing & configuring Operating System

DECLARATION

I hereby declare that all the information mentioned above is true to the best of my knowledge and belief.

Date: 09-12-2015

Place: Mathoor Signature

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