Human Resources Management
Resume:
James E. Miller PHR, MBA
: *****.*********@*****.***
http://www.linkedin.com/in/jamesmillerhr/
Objective
Senior Human Resources Leader, who has shaped and transitioned high-performing cultures by creating employee-oriented culture change, change management, strategic planning, operations, ERP implementations, and superior workforce optimization. Proven ability to work with leadership teams to utilize process-oriented approach to transform struggling organizations in, rapid growth environments and leads award-winning training management strategies.
Specialization
Employee/Labor Relations – Negotiated and managed multiple labor union contracts; coordinated downsizing and restructuring, arbitration procedures, policies and procedures, and handbooks.
Organizational / Strategic Planning - Managed individual and group training and development for managerial and operational personnel. Implemented and monitored succession plans that yielded improved performance that aligned with company strategic objectives; experience in department start-ups, high-growth operations, and restructuring.
Turn Around / Change Management – Execute turnaround plans that increase annual revenue and gross margins by implementing job costing accountability, performance reviews, realignment of organizational reporting structure, weekly benchmarking of key performance criteria and financial reporting improvements.
Safety / EHS – Managed comprehensive Safety, Environmental and Wellness programs for Corporate to Business Unit locations. Measured frequency and severity through metrics for continuous improvements; became a leader in world-class safety culture.
Professional Experience
FTS International, North East Region March 2014 – Current
Divisional Human Resources Manager
Partnering with the District Managers and Management team to effectively lead and influence human resource functions over six (6) facilities in the Northeast Region. Focus areas include 'Operational Change' led through the execution of effective safety, lean, and continuous improvement initiatives; Effective labor relations and employee relations supporting core business functions; and, Ensuring decision-making practices fully support the mission, goals, and objectives of the division.
Ensure effective application of organizational design principles, workforce planning strategies, development, and sound succession planning processes and programs to guide both short and long-term decisions within FTSI.
Promote employee engagement/recognition, while driving strong business performance and accountability that drives retention goals.
Human Resource Business Partner handling employee issues, compensation and benefits coordination, talent acquisition and culture transformation.
Countrywide Energy Services, Eighty-Four, PA 2012-2013
General Manager – Human Resources & EHS
Established strategies and delivered programs and services that fostered a culture of top performance and sustainability; worked collaboratively with the senior management team to solve issues, implemented proactive solutions and provided strategic direction for the Human Resources function.
Led change management and acquisitions to create a one-structure organization that aligns with overall business goals and objectives and reduced operating cost by 10-15%.
Coordinated closely and regularly with leaders to improve effectiveness, maximizes teamwork and drive high performance that meets business goals and objectives and facilitates building and managing a strong operational foundation.
Rebuilt benefits program by consolidating providers and renegotiating contracts. Successfully maintained benefit costs with 1% increase in premium over 2 years and achieved savings of $70,000 in first year.
DPI Specialty Food, Upper Marlboro, MD 2011-2012
Director – Human Resources
Directed and coordinated daily operational aspects of HR activities; created a high-performance work environment that enabled successful achievement of strategic business objectives; successfully managed regional fleet of 225 drivers among 4 multi-state locations ensuring safety and DOT compliance.
Partnered with business leaders and provided expert guidance in managing complex organizational and people issues, employment practices, policies, and benefits.
Recognized as the key leader in enhancing two-way communication within all divisions of the company by organizing a monthly town-hall meeting approach with employees.
Facilitated regular training sessions for 30 line managers that encompassed staffing, compensation, performance management and organizational change management.
Drove efforts that reduced workers’ compensation costs by 30% and, in conjunction with senior management provided greater control over case management.
Developed a comprehensive scheduling system and protocol process resulting in eliminating additional payments to labor union by 30% in first six months.
Implemented a department scorecard to hold all departments accountable to the business creating a culture of high performance teams and encourage ownership among managers.
Precision Products Group, College Park, MD 2010-2011
Manager – Human Resource & Safety (Consultant)
Partnered with management on areas of organization growth and succession planning; with expanded responsibilities in human capital, benefits, recruitment, training and compensation.
Designed training and management development initiatives, provided employee relations management, administered the performance management process and executed company-wide human resource initiatives.
Applied leadership talents in the selection and conversion of 2 defined contribution plans to a new real- time, full-service 401(K) plan; doubled plan assets from $13 million to $26 million within a 1-year period while raising employee contributions from 2% to 5% within 6 months.
ABARTA, Inc., Pittsburgh, PA 2006-2009
Corporate Manager – Human Resources & Safety
Established “best in class“ Safety Committees and incentive programs; incorporated multiple safety committees and programs company-wide in 9 business units that resulted in 30% decrease in workers compensation cost.
Spearheaded the highly successful 30-60-90 Day New Hire Retention Plan including detailed outlines of job expectations and regular manager-employee coaching sessions with HR to preemptively address and resolve issues that reduced new hire turnover by 40% in the first year.
Resourcefully launched a 3-year HR strategic plan in precise alignment with business requirements; allocated recruitment budget of $150,000 to fund operations, maximized human capital management and formulate effective talent acquisition strategy.
Employed best management practices in administering collective bargaining agreements with 4 Teamster locals, exhibiting proficiency in contract negotiations, grievance resolution, and arbitration settlement and progressive discipline administration.
Worked as a plant Human Resources Manager for Kyowa America Corporation, Waynesburg, PA from 2004 – 2006, supporting a manufacturing plant supporting 250 employees, fostering positive relationships, driving “best in class” safety programs, while reducing operating costs through continuous improvements. Also worked as a Regional HR Generalist for International Total Services, Pittsburgh, PA, from 1996 - 2004 supporting multi-level, multi-state HR management for 15,000 globally dispersed employees across 50 locations worldwide that develop competencies and achieve maximum level of potential.
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