Customer Service Office
Resume:
ASHLEY THOMAS
*******@*****.***
Office Manager
Exceeding Expectations at Every Opportunity
Professional, Motivated, Reliable
Quality customer service
Proper phone etiquette
Filing, data entry
Effective organizational skills
Good time management
Multi-tasks efficiently
Oral, written communication
Experienced managing skills
Team player, builder
Computer literate
Inventory, stocking
Able to sit, stand for long periods
Works well under pressure
Excellent typing skills
Customer relations
Skills with Microsoft office programs and some Mac Programs
EMPLOYMENT HISTORY
FEDEX Office, Palm Beach Gardens, FL 2011 - 2012
Frontend Specialist
Handled customer service and answered incoming calls
Managed and resolved customer complaints
Managed 4+ employees
Open store and monitored cash flow/safe
Managed multiple computer and office equipment
Managed customer printing and graphic design orders(in diff programs)
Managed Customer Shipping and Pick up packages/ Packed Packages
K-MART, West Palm Beach, FL 2010 - 2012
Frontend supervisor
Managed customer service desk
Handled and resolved customer complaints/returns
Managed 8+ employees
Answered incoming calls
Monitored all employees cash flow, safe, western union, lotto and other money transactions
CVS Pharmacy, Palm Beach Gardens/West Palm Beach, FL 2008– 2010
Shift Supervisor
Handled and resolved customer complaints/returns
Managed 4+ employees
Handled customer service and answered incoming calls
Monitored all employees cash flow, safe, western union, lotto and other money transactions
Photolab and Pharmacy technician
Inventory and stock
EDUCATION AND TRAINING
Diploma- Inletgrove Community High School, West Palm Beach 2007
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