Customer Service Administrative Assistant

Cristoffer Lawrence

**** * ***** ******, *********, OH 44111 4703

Email: l *********@*****.***

Mobile: 216-***-****

Home: 216-***-****

Professional Summary

Reliable, success driven and competent professional with 3 years’ hands on experience in clerical and accounting support tasks. Well versed in performing a variety of administrative tasks entering data into Oracle based system, producing and analyzing reports and correspondence, and maintaining and updating office records. Excellent verbal and written communication skills. Dedicated to using earned skills in the field of administration by working effectively and consistently. Skills

● Microsoft Office Suite

(Word/Excel/Outlook/PowerPoint)

● Complex Problem Solving

● General and 10 Key Data Entry

(at least 7000kspm / 70 WPM)

● Judgment and Decision Making

● Office Administrative

(filing, document generation, and database)

● Management of Financial Resources

● Accounting Administrative

(payment posting, invoicing, and database)

● Quality Control Analysis

Experience

Administrative Assistant/Accounting Specialist Crestwood Management LLC Beachwood, OH October 2006 Present

Demonstrated excellent data entry, typing, database and other computer skills in assisting the President and Program Director with the administrative and accounting support requirements of a large corporate call center (20 employees and more than 250,000 client customers)

Customer Service/Sales Representative Ver A Fast Corporation Rocky River, OH October 2004 September 2006

Demonstrated excellent customer service, phone and computer skills in verifying the delivery and completing sales goals of newspapers and Yellow Pages Directories for multiple clients nationwide Education

Miami University of Ohio Oxford, OH

June 1995 May 1998

Core Courses in English, Literature, Political Science References

Available upon request