lucygruber B.Comm, CHRL

www.linkedin.com/in/lucygruber

*** ****** **** ● Oakville ● L6L 3R6

PHONE 905-***-**** ● EMAIL actwv9@r.postjobfree.com

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PROFILE Certified Human Resources Leader (CHRL) with progressive expertise in recruitment, orientation and onboarding, benefits and pension program management, disability and leaves management, return to work programs, HRIS administration, and HR policies and procedures. Demonstrated success in fostering a positive work environment through effective communication, exemplary customer service, and a strong background in diversity. Ability to develop strong business relationships with employees at all levels. Versatile and adaptable professional comfortable working both independently and as part of a team EXPERIENCE &

SELECTED

ACCOMPLISHMENTS

HR MANAGER 2015 - 2016

ASTOUND Group, Oakville

ASTOUND Group is an award winning global design and fabrication house providing end-to-end solutions for events, exhibits and environments globally employing over 110 employees in both corporate and manufacturing environments

Job Scope:

Contributed to ASTOUND’s success by supporting the effective delivery of Human Resources programs and services to all employees in Oakville, Toronto, Las Vegas and San Francisco. Included the execution of the following:

Advising all levels of management on HR and ESA matters

Evaluating, pitching and rolling-out program initiatives and enhancements designed to bring the people side of the business to the next level

Fielding questions on policies and procedures issues and interpretation from employees in Oakville, Toronto, Las Vegas and San Francisco

Recruitment of all positions in North America including posting, screening, interviewing, recommending short-listed candidates, offer preparation and presentation, and onboarding. Partner with hiring managers to determine the needs and competencies. Design behavioural-based interview questions geared towards honing in on key skills and behaviours

Management of pension and benefits programs ensuring employees are well informed

Ensure the health and safety of all employees in the office and warehouse/shop

Partner with marketing on employment branding initiatives to become an employer of choice Selected Accomplishments:

Managed the entire global Human Resources function. Worked closely with the company principals and all levels to evaluate the company’s future focus and needs and suggest/initiate programs designed to support the company’s growth

Created and maintained people metrics for management including the following reports: company-wide turnover, departmental turnover, and recruitment days-to-fill

Rolled out a well-received and appreciated Service Award Program by partnering with Marketing and evaluating the costs and benefits, and successfully pitching the program to upper management

Improved new employees’ satisfaction and inclusion by designing an onboarding program to provide new hires with the information they need for entry into the company

Improved efficiency through time and money savings by spearheading and executing a project to bring direct deposit to all employees

lucygruber B.Comm, CHRL

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EXPERIENCE &

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HR GENERALIST/BUSINESS PARTNER 2002 - 2014

The Wendy’s Company, Oakville

The Wendy’s Company is a global employer which had 135 corporate restaurants, 230 franchise restaurants, and 4800 corporate employees in Canada

HR Business Partner 2014 to 2014

HR Generalist 2008 to 2014

HRIS & Benefits Specialist 2006 to 2008

Benefits Coordinator 2005 to 2006

Human Resources Administrator 2002 to 2005

Job Scope:

Contributed to Wendy’s success by supporting the effective delivery of Human Resources programs and services to Corporate and Operations employees across Canada. Included the execution of the following:

Recruitment of corporate and operations positions

Employee relations support and guidance to all corporate employees

Disability management ensuring employees transition easily, safely and smoothly back to work

Management of Pension and Benefits programs

Maintenance and management of the HRIS system

Leaves programs review and management including keeping on top of return to work plans and ensuring a smooth and timely transition back to work

Field questions on policies and procedures issues and interpretation from employees in BC, Alberta, Ontario, Quebec and New Brunswick

Selected Accomplishments:

Recipient of the Wendy’s “Master of the Diving Catch” Award for agility in responding to ever changing needs during the Oracle Payroll System implementation project. Was the key Canadian contact on this project ensuring that Canadian differences were acknowledged and accounted for, and that payroll and benefits ran correctly post-implementation

Smoothly transitioned payroll and benefits to PeopleSoft as a key partner on the North American implementation team. Consistently kept the needs of the Canadian business at the forefront of interactions. Influenced US counterparts of system modifications to meet legislative and policy requirements

Improved productivity by designing and implementing a consistent onboarding tool for use at the restaurant level. This tool facilitated the smooth onboarding of all new hires, fostered a consistent message, and gave the managers a solid template to follow thereby taking out any guess work. This tool was subsequently implemented nationally at all company restaurants

Heightened employee awareness of the pension plan details and options through the design and creation of a personalized in-house brochure. Stimulated a greater understanding of the features of the plan which allowed employees to make informed decisions about their retirement

Increased employee satisfaction by sourcing perks at no cost to the company. Successfully obtained discounts with various local attractions for all corporate and franchise employees, and set up a national partnership with GoodLife fitness providing discounted memberships to all employees

Enhanced the accuracy and usefulness of the employee policy manual by partnering with colleagues, researching legislation, and editing policies so as to be in line with the current market and legislated requirements. Communicated policy changes using both the intranet and email so as to ensure everyone was informed

Reduced the amount of time to produce the monthly turnover report from 3 days to 3 hours by facilitating the electronic importation of data from the HRIS into Excel and using formulas to produce a colour-coded informative report to be used by multiple levels of management lucygruber B.Comm, CHRL

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EXPERIENCE &

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ACCOMPLISHMENTS

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HR ADMINISTRATOR 1996 - 2002

GE Capital Canada, Mississauga

GE Capital Canada is a large Canadian employer offering financial solutions in a wide variety of industries HR Administrator (Information Technology Solutions) 1999 to 2002 Administrative Assistant (Vendor Financial Services) 1996 to 1999 EDUCATION

Bachelor of Commerce HR Management Certificate CHRL Designation University of Toronto Sheridan College HRPA Ontario COMMITTEES

Joint Health & Safety Committee Social Committee Culture Committee Wendy’s Chair, ASTOUND Chair The Wendy’s Company Chair ASTOUND AWARDS Master of the Diving Catch Award Hard Hat Award The Wendy’s Company The Wendy’s Company

LANGUAGES French Portuguese

Basic Fluent

COMPUTER SKILLS

MS Office PeopleSoft Oracle HR Taleo Hiring System VOLUNTEERING Volunteered with a local charity to lead a team of HR professionals to create a policies and procedures manual for their office staff Participated in a job skills workshop providing one-on-one consultations, resume advice and interviewing tips and tricks to job seekers Volunteered with a local charity to lead their recruitment for a custodian. Posted the position, pre-screened candidates, interviewed candidates, and assisted with reference checks and putting together the final offer Led an Interview Skills workshop for the Project Management Institute’s Career Day 2016 INTERESTS Glamping Indy Car racing

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