Engineer Quality

Rory A. Jakes

Hooksett, NH ***** 603-***-****

www.linkedin.com/in/roryjakes/http://www.linkedin.com/in/firstname.lastname/ *********@*****.***

Versatile Senior, Quality & Systems Test Engineer

Ensuring quality-proven products

Motivated, energetic Six Sigma certified (Green Belt) Senior Quality Engineer with numerous contributions as internal program and area lab auditor. Reputation for leading and managing audit results that reduce corrective-action delinquencies. Skilled at applying AS9100C, company, and industry-specific policies and procedures. Proud to have established Defense Industry quality, mission-assurance track record that ultimately helped to save soldiers’ lives and drove revenue growth.

Proven track record of meeting productivity and customer-satisfaction metrics. Demonstrated success in systems-engineering support, hardware and software system integration and Information Security, including encryption networks and security policies and procedures.

Expertise includes:

-Preventive and Corrective Action Analysis

-Audit-Team Leadership

-Oracle PDM / Enovia

-Technical Writing

-Training and Presentation

-AS9100C Experience

-Verification and Validation

-Successful IT implementation

Technical Skills

-DOORS database including assigning attributes and creating views

-Operations and data management of complex simulated Battle Station scenarios

-System design and integration

-Security ISSO

-UNIX

-IBM Rational ClearQuest

-TipQA®

-Solumina (Production)

Experience

BAE Systems 2014 – Present

Quality Assurance Engineer – Performing 808 Quality Assurance Visual Mechanical Inspections (QAVMI) in an electromechanical manufacturing environment. Writing and managing Corrective Action Requests, Validation/Verification reporting and testing, adhering to regulatory guidelines and specifications under the AS9100C umbrella. Performing audits and witnessing and approving the testing of software builds. Reviewing and approving sell-off product documentation including vibration and thermal testing.

RAYTHEON COMPANY 1997 – 2014

Senior Quality Engineer – Integrated Defense Systems, Woburn, MA 2012 – 2014

Support 23 sites, perform program and lab area audits and sustain establishment and implementation of new quality and mission-assurance processes. Identify and mitigate design, production, test, and field- support deficiencies and ensure mission success. This includes design assurance, reliability, safety, quality assurance, risk and opportunity management and independent reviews and assessments.

Drove corrective-action delinquencies down to 1% using root-cause analysis, developing functional corrective-action plans and managing audit results.

Rory A. Jakes *********@*****.*** Page Two

RAYTHEON COMPANY (Continued)

Achieved 50% checklist-free audits in contracts, technical gate, property management, and lab-area audits by using skilled questioning to discover key connections among supply-chain components, customer-related policy and procedures, and key support personnel.

Improved safety and reliability methodology on programs 10% by preparing quality and mission- assurance plans.

Decreased change-request process time 40% by developing MS Access GUI front-end application to ORACLE database. (Six Sigma certification project.)

Senior Systems Test Engineer – Missile Systems, Huntsville, AL 1997 – 2012

Integrated and tested complex system-software applications, collected and analyzed system data and verified and validated systems for Battle Station simulation. Also analyzed users' needs and created flowcharts, diagrams, manuals, algorithms and detailed sets of instructions. Supported program development by serving business development leader working with Small Business Innovation and Research (SBIR) program.

Streamlined test-analyst process 20% for Forward Base Flight Team by building, running and reducing radar scenarios supporting Ground Missile Defense (GMD) DigiSIM and Scenario Generation (SGEN).

Validated upgraded simulation software produced by test engineer on radar-system verification / integration team by writing procedures in DOORS, running, reducing and forming Digital Simulation data, and supporting development of objectives, analysis, and presentation of Prime Item Development Specification (PIDS) requirements.

Reduced time spent troubleshooting system errors 10% by developing process flow diagrams for each work process on Launcher Subsystem.

Increased personnel productivity 10% by writing technical documentation which included user guide procedures, training materials, on-line manuals and forms.

Decreased turn-around reply and document-retrieval time 50% by establishing secure T1 line from Huntsville to Tucson. (Six Sigma certification project.)

Additional Relevant Experience

DMR BUSINESS SYSTEMS, INC., Birmingham, AL

Birmingham Consultant, BellSouth

Provided design documentation for software.

EER SYSTEMS CORPORATION, Orlando, FL

Senior Instructional Designer / Suite Coordinator

Software Training Technician and Technical Writer

Education

MS, Computer Information Systems, University of Phoenix, (distance learning)

MA, Psychology, Gonzaga University, Spokane, WA

BA, English and Education, Gonzaga University, Spokane, WA

Certifications and Security Clearances

Six Sigma Specialist (Green Belt)

Secret Clearance, Active – renewed 2012

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