Test Cases Manager
Resume:
JITTU K
actwjl@r.postjobfree.com
11.5 years experienced Test Manager committed to maintaining cutting edge technical skills and up-to-date industry knowledge who has successfully managed complex projects with global implementation, and rapidly evolving requirements.
Profile Summary
11.5 years of increasing total IT responsibility in Software testing. Well versed in Manual Testing, Automation and Database Testing with a proven track record of delivery, strong strategic vision and demonstrated ability to inspire, mentor andmanage QA teams.
Strong in SDLC and SOA and have successfully managed complex projects with global implementation, and rapidly evolving requirements.
Managed and worked in Agile, Spiral, Iteration, Scaled Agile Framework (SAFE) and Waterfall environments. Worked in multiple projects simultaneously in a multi-platform environment by leveraging the existing strengths across.
Strong exposure to various applications like Web base, Client-server, CRM & ERP.
3 years of experience as a Test Manager for State Farm insurance managing complex projects and major implementations.
5 years of experience as Test Lead and Test Management activities handling larger initiatives involving 50+ team members for the client Bank of America.
7 months of experience as a Test Process Consultant in TCoE contributing program level test strategy documents, mobile and digital test strategy documents.
Highly skilled in analysis, design, develop and review the Test Analysis and Design, Traceability Matrix, Test Cases, Test Scripts and Test Execution.
Author and managed project schedules including key deliverables, milestones, dependencies and resource allocation.
Expert in Functional, Regression, System Integration Testing (SIT)and User Acceptance Testing (UAT). Identified crucial business defects during the testing phase.
Experience in understanding Web Services, SOAP, REST, XML, XSD, HTML, Style Sheets, XPath Syntax, ASP.NET, .NET, JavaScript, VB Script, Python Script, Java applications.
Knowledge and experience in programming languages like C,C++, Java and scripting languages like VB script and JavaScript.
Defined process for promoting changes to Test environments and the deployment process for major release which has helped the customers to minimize the impacts on testing during deployments and also to ensure quality code to test environments.
ITIL Foundation certified in 2014 and applied ITIL best practices in the assignments.
Worked in all areas of project execution including planning, business analysis, requirements gathering, building up test environment, design, development, functional checkouts, releasing an environment for testing, test execution, SLA based production support & maintenance, sun setting and repurposing test environments.
Effective communication skills, good leadership ability in organizing and coordinating teams to deliver quality products in a multivendor outsourcing environments.
Champion in interviewing, hiring candidates and mentoring to build a testing team from the scratch for big organization like Tata Consultancy Services.
Technical Skills
Testing Tools: SoapUI Pro, Rational Service Tester, Quick Test Pro
Test Management Tools: HP Quality Center 9 .2, HP QC ALM, TRAC, Bugzilla, IBM Clear Quest, Test Director, Test Link, TFS, MEGA.
Mobile Cloud: Perfecto Mobile.
Automation Tools: Selenium, Rational Functional Tester 8.0(RFT), Quick Test Professional (QTP), Selenium, Staf Stax, Cascade.
SCM Tools: Visual Source Safe, SharePoint.
Operating systems: Ms-DOS, UNIX, Linux, MAC.
Languages: C, C++, HTML, TSL, 4Test script, Java script, VB Script, PL/SQL.
Database: Oracle, SQL Server, MS Access, Toad Data Analyst.
BI Tools: QlikView.
Other Tools: Jenkins, MS Project, MS Visio.
Testing Methodology: Waterfall, Agile and Scaled Agile, Manual and Automated Functional Testing, Database and ETL Testing, Web App and Native Apps Testing in Tablets, iPads and other Digital devices, Exploratory testing and Risk Based Testing
Education
Master of Science (MSc) in Information Technology from Periyar University in the year 2004
Professional Experience
State Farm Insurance (Customer Driven Evolution) Bloomington, Illinois
Duration:Jan 2012 to till date
Role: Test Manager
Responsibilities:
Developed test strategy document to suit the need of the customer to handle complex releases involving multiple delivery centers and line of businesses.
Build release office team to provide seamless delivery of releases.
Worked with geographically dispersed cross-functionalteams for resource assignments and coordinated their release back to their teams or assigning them to new projects.
Plan integration, regression, and user acceptance testing for the front and back-end for mobile applications.
Produced Release-specific Monthly and Yearly Metrics and Status reports for senior management.
Follow up with development team regarding status of the bug fixes.
Cultivated the process for promoting change to test environments.
Shaped the process for managing, provisioning and repurposing of test environments for effective usage and better return on investment.
Resolving bottle neck issues for the successful execution and delivery of a release.
Administrating End to End customer experience testing after every major implementation in Life, Auto, Home and Renters line of businesses.
Attained process improvements and Documenting lessons learnedafter each release.
Involved in designing automation framework and preparation of test data for all the test cases.
Coordinated the change management process for huge initiatives and worked for the governance board who review and approve changes to the test environment.
Participating in Go/No-Go meetings for release implementations.
Designed Mobile and Digital test strategy documents which enables the customer to handle testing in the modern platform.
Formulized In-Language test strategy documents helping the customer to test multilingual web applications.
Engineered the Entrance Exit criteria forms, test reporting templates, Roles and responsibilities (RACI charts).
Formalized the change management process for test environments and Fully Automated Functional Checkouts.
Navigator(Bank of America) Charlotte, North Carolina
Duration:September 2009 to December 2011
Role:Test Lead
Responsibilities:
Preparing Effort Estimation, Analyzing requirements and Define Test Scope.
Preparing Detailed Effort Estimation, Test Plan and Schedule.
Create and update test plan, test strategy, test scenarios & test cases.
Managing multiple teams with almost 54 associates spread across various locations.
Peer review test cases and ensuring all requirements.
Customizing Microsoft’s Team Foundation Server according to the project requirements.
Customizing and generating multiple TFS reports to serve test needs.
Expertise in using TFS to open bugs, create tasks and assign to team.
Allocating tasks to team members and tracking them on daily basis.
Participate in Gate Review Meetings/ Test Plan Review meetings.
Development of Automated functional test scripts for using Rational Functional Tester
Prepare test execution plan and sequence and task assignment.
Monitored and delivered on time, various deliverables to stakeholders.
Preparing Test execution status reports and sharing with leadership team
Prepare weekly / monthly metrics and provide causal analysis for outliers and trend deviations.
Review project risks/Issues/dependencies and prepare mitigation plans.
Coordinate User Acceptance Test Planning meetings and Facilitate UAT test scenario preparation and test execution activities.
Communicating testingstatus to Global Test Manager, Regional Test Managers, Project Managers and Senior Management on daily/weekly basis.
Preparing SIT & UAT Plans, monthly Delivery Plans.
Testing the module – Functional Testing, Regression Testing.
Scheduling defect log call with clients and driving the call.
Defect Reporting and tracking using Excel.
Conduct Go/No-Go Decision meetings with all stakeholders.
Involved in creating IPMS tasks creation, Release notes & FI for monthly internal audit.
GTM and Data Maintenance Portal (Bank of America) Charlotte, North Carolina
Duration:March 2009 to Aug 2009
Role:Test Lead
Responsibilities:
Analyzing requirements and business knowledge sharing with team.
Perform Test Plan and Estimations.
Prepare Test Work Plan and assign tasks to Resources through Microsoft Project 2007.
Create and update test plan, test scenarios & test cases.
ETL Test Spec and Test case preparation for CED – EPI validation.
Execute test cases for validating the ETL outputs, Back-End data updates from ETL process & Front-End application updates
ETL Test execution, Web Service Test Execution and Defect Reporting.
Test Data generation by running SQL queries for Functional testing & UAT.
Development of Web Service test scripts for using Rational Service Tester.
Plan integration, regression automation testing for the WebServices using SoapUI Pro.
Execute automation test scripts on SoapUI Pro using Assertions/ Data driven testing etc.,
Generate test data for SoapUI Pro automation scripts.
Involved in Requirement Traceability Matrix verification.
Internal review of all the deliverables from the team.
Scheduling defect log call with clients and driving the call.
Acted as a liaison between Onshore and offshore development teams and test teams.
Worked with geographically dispersed cross-functional teams for resource assignments and coordinated their release back to their teams or assigning them to new projects
Make sure the developers have what they need to resolve defects and get them closed in a timely manner.
Coordinating and communicating with Onsite team regarding deliverables and work assignments
Acting as QC project administrator for all the sub projects.
Rational Rollout (Bank of America) Charlotte, North Carolina
Duration:December 2008 to Feb 2009
Role:TestLead
Responsibilities:
Involved in designing of Automation Framework.
Application Study, and analyzing the existing test cases for the best candidates for automation.
Preparation of high level task estimates for individual modules.
Preparing automation scripts and execution of the scripts for legacy applications.
Implemented test Automation using Rational Functional Tester.
Driving team towards automation of functional testing with RFT.
Coordinating with team members, execute automation test scripts using RFT on various functional test cases of the application.
Lead Automation and Manual test team.
Execute automation test scripts using Rational Functional Tester.
Managed and maintained automated and manual test cases using HP Quality Center.
Preparation of weekly status report.
Active participation in weekly team meetings with client, tracking minutes of meetings and published MOM to leadership team.
Analyzed Test Results, Tracked Defects while execution, Report Generation and Defect reporting through QC for both Manual and automation.
Participate in Process Improvement efforts, Monthly and weekly status reporting.
CIBR Client Management and Lasalle Conversion (Bank of America) Charlotte, North Carolina
Duration:September2007 to November 2008
Role:Test Lead
Responsibilities:
Extensively worked on SQL for back end DB testing.
Analyzing the requirements and Preparation of Test Cases.
Creation of DB test scripts to validate date integrity after the date reloads.
ETL Test Spec and Test case preparation for CED – EPI validation.
Implemented Positive & Negative Testing Scenariosfor various validations.
Peer review for DB test scripts and checking if the transformationrules are applied.
Execute test cases for validating the ETL outputs, Back-End data updates from ETL process & Front-End application updates
Debugging and maintaining the SQL scripts
ETL Test execution, Defect analysis and Reporting
Testing the module – Functional Testing, Regression Testing.
Executed Single sign on (SSO login) testing.
Defect reporting using HP QC, Perform Defect Management in Quality Center, track defects to closure in coordination with Development Lead.
Participated in the status calls with client on a weekly basis.
Active participation in weekly team meetings with client, tracking minutes of meetings.
Focus Infotech May 2006 – Aug 2007
National Payment Commission (Bank of America) Charlotte, North Carolina
Duration:May 2006 to August 2007
Role:Team Member
Responsibilities:
Application Study and business requirements review.
Developed Test Plans, Test Cases, and Test Scripts.
Code Walkthrough and unit testing with development team.
Generated and executed the Test Cases.
Implemented Functional, System, and Regression Testing.
XML feeds were tested for validity.
Logging defects, retesting defects and Status Reporting.
CiC Software Solutions March 2004 – April 2006
Customer Relationship Management tool (CiC) Bangalore, India
Duration:March 2004 to April 2006
Role:Team Member
Responsibilities:
Responsible for Requirement Understanding and Analysis.
Test Case preparation, Status Reporting, Defect Reporting and Tracking defects to closure, Retest and Defect Closure documentation.
Performed extensive Unit Testing and actively participated in System Testing.
Successful and timely delivery of assigned modules throughout sprints.
Attended Sprint Retrospective meetings.
Participated in weekly team meetings, Recorded minutes of meetings and Published MOM to leadership team.
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