Accounting Customer Service

Key Skills and Attributes:

Strong analytical and problem solving skills; attention to details

Over thirteen years of Canadian Accounting Experience

Working knowledge of IFRS, GAAP, GAAS, CICA, ISO 2001, AICPA, Sarbanes-Oxley Act, Income and cooperate tax, payroll, GST/PST filing, Ceridian Payroll Software etc.

Identify and report Key Performance Metrics within all the businesses of Operations & Technology

Proficient in Simply Accounting, ACCPAC, Quick-books, Excel (VLOOKUP, IF function, Macros, Pivot table, simple query ), MS Access, Word, and Power Point

Ability to navigate Bloomberg terminal to look up trade and market information

Experienced with various security instruments: Funds (including equities), master feeder structured funds, emerging market funds, and options-based funds

Financed education with experience in computerized analytical models and performance analysis

Good written and oral communication and interpersonal skills gained in customer service environments

Experienced in Project Management within Accounting and Finance

Problem solving skills used in various jobs, to handle difficult situations and make prompt accountable decisions & Strong analytical and financial modeling skills

Ability to remain calm whilst working under pressure and to tight deadlines

Professional Qualification:

Chartered Professional Accountants – Level PEP (CPA, CGA) 2014-2016

Bachelor of Commerce, Nipissing University 2013-2015

Business Administration & Accounting, Centennial College 2011-2014

Accounting and Finance, Ryerson University 2008-2009

Quality Controller, Canadian Business College, ON 2008

Canadian Security Course, Seneca College, ON 2008

Computerized Accounting, Micro Skills Development Center, ON 2003

Excel Expert Certification, Vulcan Street Toronto, ON 2003

Accounting Certification, Algonquin College, Ottawa, ON 1997-1999

Professional Work Experience:

Sr. Accountant, MKL Finance, ON Canada (Part Time) Jul 2010- Present

Supported and reported prior/current period adjustments and maintained bank reconciliations.

Prepared daily, weekly volume reporting and analyzed of revenue opportunities within the division & HST/GST returns

Checked the accuracy of monthly accruals, revenue close and variance analysis

Monitored and reviewed accounting and system generated reports for accuracy and completeness, and prepared, issued invoices & vendor debits/credits

Supported the accounting, financial reporting, and finance functions of the business unit

Coordinated the preparation of internal financial statements.

Initiated, calculated and reported upon a quarterly productivity analysis

Supported to prepare quarterly forecasts and assisting in setting Budgets

Prepared of schedules and reports for internal and external auditors

Maintained ongoing communication with the business unit management and administered back-up reception desk

Reconciled and analysed of financial accounts & obtained, prepared journal entries and perform accounting corrections to ensure accurate records.

Fund Accountant, Citi Group, On. 2920 Matheson Blvd. E, Mississauga Apr 2008 - May 2010

Prepared financial statements, audit and year end valuation packages, fund distribution reports and T3 income distribution factors with varying time lines

Prepared daily, weekly, semi-monthly, monthly Net Asset Value (NAV) for funds

Reviewed and completed reconciliation of daily transactions of assigned mutual funds

Fund Accountant, Citi Group, On. 2920 Matheson Blvd. E, Mississauga Apr 2008 - May 2010

Managed security portfolios (set up new securities), trained new employees on posting equity related transactions & Accounted for all cash deposits, interest, and dividend payments

Balanced assets and cash balance accounts - Analyzed daily cash flow activities and any discrepancies; investigated special or questionable transactions.

Posted equity related transactions: G/L entries, portfolio asset holdings

Balanced all capital stock transactions and manually input fee payment entries to ensure accuracy

Performed additional audit checks to support the calculation of net asset values (NAV)

Analyzed the increase or decrease of the NAV of a Hedge fund/ fund

Evaluated Hedge Funds/Funds and capital stock and reconciled custodian holdings with IAS system holdings

Prepared portfolio price valuation for Hedge funds and created any new security profile (in detail) in systems & Navigated Bloomberg to obtain security related information

Reviewed portfolio holdings, security price verification, and expense analysis daily for mutual fund valuation

Assisted with the filing and retrieving of documentation for internal and external audits

Prepared and maintained client reports and safekeeping reconciliations

Updated spot/forward exchange rates and reviewed large variances against other sources

Ensured Options, Futures, and Indices market prices are updated accurately

On ex-date basis, recorded cash dividend information (record date, payment date, dividend rate, currency, etc.) in fund accounting system, DBS, for all securities held

Monitored securities with missing or amended dividend information

Mediated with investment managers, advisers, brokers, custodians, trustees and, and regulatory authorities throughout day-to-day operations.

Client Services Admin; Citi Group, Nov 2005 - Apr 2008

Handled daily base Rate of Return: Getting daily pricing for the element funds from Fund Accounting Bloomberg terminal. Worked with Special project team

Lead for daily stats and daily on-hold reports for the team; created test cases and tested with different application such as Oral 10 UAT, Prod Stage and UAT 2 & Quality controlled all manual fund transactions.

Processed all manual clients’ requests timely and accurately: redemptions, rebalance, inter fund transfers, purchases, share transfers, loans, etc.

Ensured compliance with all production and audit procedures

Loan Administrator, Citi Group/AGF Trust Company, On May 2005 - Oct 2005

Processed AGF loans for clients – gathered, organized and analyzed data to identify security requirements and provided solutions according to the credit rating

Obtained loan security documentation to comply with the loan requirements

Client Administrative; Unicen, On Dec 2003 - Apr 2005

(Unicen was a client of AGF trust & bought out by Citi Group in 2005)

Processed mutual funds, RRSP, RESP, RRIF, LIRA and LIRRSP using SPAW

Handled fund redemptions and inter fund transfers

Worked with mutual funds quality control systems

Account- Finance Administrative, Path Services Agency, On Jan 2003-Nov 2003

Administered Back-up reception desk.

Administered journal entries as assigned per month end schedule & prepared monthly financial statements

Prepared payroll; reported GST/PST; filed income tax, prepared official letters for customers to deal with Revenue Canada.

Posted account receivable/ payable sub-ledgers; maintained vendors’ & customers’ master data.

Interests & Hobbies:

Gardening, VEENA player, swimming; long Drive, Reading books and business magazines

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