Sales Representative
Resume:
Kingwood, TX *****
Phone: 832-***-****
E-Mail: ********@*********.***
Paula E. Heimler
Work Experience:
Field Product Manager – Liquid Transfer Products; the Americas
ThermoFisher Scientific - Laboratory Products Group 2012 – Present
Responsibilities
Responsible for delivering regional revenue, profitability and market share growth objectives for the handheld liquid handling business.
Develop the marketing communications plan including the implementation of tactics to accomplish growth targets with channel partners.
Work closely with leadership teams to drive execution of strategy and tactics to achieve business objectives.
Responsible for the development and implementation of curriculum for product and service training.
Define regional promotional tools and sales tactics to drive sales including product pricing, promotional tactics, and distribution channels.
Define core competency requirements of sales team and work with regional sales leaders to ensure appropriate distribution of proficiencies to facilitate growth.
Matrix manage six Specialists through team building strategy and focus.
Coach sales representatives, as needed, through best practices and product demonstrations.
Define best practices for appropriate commercial execution of the product segment.
Coordinate with Customer Service and Inside Sales to ensure back office customer support competencies and processes are aligned to meet customer and commercial needs.
Define regional trade show strategies including national and local activities.
Outfit new sales personnel with demo equipment, training material and all other on-boarding materials.
Collaborate with marketing team on gathering of voice of customer (VOC) as part of the new product development process and on significant customer issues and complaints.
Achievements
2013 Customer Allegiance Star Nominee for new product launch success.
2012 Most Valuable Person Commercial Award.
Merit Award 2012 - 2015 for exemplifying core company values.
Developed and implemented Liquid Transfer Certified Training Program.
Product Expert on large scale national standardization projects with well recognized companies in Pharma, Biotech, Academic, Clinical and Industrial Markets.
Associate Product Manager – Liquid Transfer Products; NA
ThermoFisher Scientific – Laboratory Products Group 2010 - 2012
Responsibilities
Field based member of the product management team developing and implementing commercialization plans relative to new product introductions and market penetration initiatives.
Support the commercial sales team as technical expert with high level negotiations and project proposals to implementation.
Design and customize evaluation and validation procedures to maximize conversion opportunities, practices now widely used in accounts globally.
Train distributors, channel representatives, new sales representatives and customers on products and business capabilities.
Apply a customer centric sales approach as a product expert for product portfolio.
Achievements
2011 Most Valuable Person Commercial Award.
Merit Award 2010 - 2011.
Paula Heimler
Territory Sales Manager – Liquid Transfer Products; 7 states 2008 - 2010
ThermoFisher Scientific – Laboratory Products Group
Achievements
2009 Top Sales Representative Annual Circle of Excellence Award.
2009 Sales Achievement Award.
Merit Award 2008 – 2009.
Territory Sales Representative – Cell Culture and Liquid Transfer Portfolio 2005 - 2008
ThermoFisher Scientific – Laboratory Products Group
Achievements
2008 Customer Allegiance Star Nominee.
Sales Representative 2002 - 2005
Rainin Instrument, LLC
Achievements
2004 Top Sales Achievement Award – Handheld Pipetting Systems.
2003 Top Sales Achievement Award – Handheld Pipetting Systems.
President and Owner 1998 - 2002
Nature’s Way Florist, LLC
Achievements
Small business start-up.
Acquired contracts to manage and supply floral products to gift shops of two major hospitals establishing satellite store locations.
Managed all major operations and daily activities of 4-6 employees.
Managed corporate and personal events including weddings and fundraisers.
Sold profitable business in 2002.
Whatman, Inc. / Balston
Sales Engineer – Analytical Gas Instrumentation 1995 - 1998
Achievements
Circle of Excellence Award 1997 - Analytical Systems Group.
Circle of Excellence Award 1996 - Analytical Systems Group.
Scott Specialty Gases, Inc.
Market Analyst 1992 - 1995
Difco Laboratories – Becton Dickinson 1990 - 1992
Inside Sales Representative
Education
Michigan State University East Lansing, MI
Graduation: 1990
Bachelors of Science in Medical Technology
College of Natural Science
Related Coursework: Neurobiology, Protein Biology, Cell Biology, Genetics, Chemistry, Hematology, Calculus, Immunology, Physiology, Laboratory Science
Professional Skills
Computer Skills: Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Salesforce.com, iPad
Sales Training: Effective Instructor Led Training, Train the Trainer - Master Trainer Certification Program, Harvard Professional Development Courses, Richardson Strategic Relationship Building, Strategic Prospecting and Resolving Tough Objections, Dale Carnegie Sales Training
Integrity: Dedicated, motivated and strong moral character.
Teamwork: Ability to achieve desirable end-results in diverse and cross-functional team environments.
Communication: Proven verbal and written communication, telephone, and presentation skills.
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