Active Directory Management, IT infrastructure Managerment

Gurmit Singh

# ****/*,****** *******, *********- Chandigarh

(PH) +91-998*******, (E) :- ********@*****.***

Summary

7+ years of experience with Microsoft infrastructure products (MS Windows Server 2008R2/ 2003/ 2000/ NT, MS Exchange Server 2007/ 2010, Active Directory (included group policies, organizational units, Audit policies, FSMO Roles, and site replication, Hyper-v. Experience with x86 servers (Intel AMD and Very good knowledge in Storage technology (SAN and NAS) having hands on experience with HP EVA 8100 for with help of implementation team. Hands on experience in hypervisor technologies like Microsoft Hyper-v. Experience with Installation and administration of Server Operating systems including Server hardening, Patching and monitoring.

PROFESSIONAL EXPERIENCE

Tech Mahindra Ltd, Chandigarh (January 2013- Present)

Roles & Responsibilities:

Managing and administering Server hardware (HP, DELL) including operating system support, Patching, hardening on Physical and Virtual servers using Hyper-V in support of Implementation team.

Providing L2 Support for troubleshooting problems related to Windows 2K8 Operating system, Active Directory and Backups via remote tools R-admin, GTA (Go to Assist), LAN Desk, Net meeting, Windows remote assistance, Log Me In

Implementing & managing quota policy on drives and group policy on the different level of OUs

Application Permission, Troubleshooting Application Access issue, Drive Mapping Problems

Managing & Maintaining Domain Controller & Creating OU’s, Groups, Users

Managing the installation and troubleshooting of Network Printers, Print Servers

Testing of applications (remote monitoring and managing Software being developed by the Software Team) on virtual environment before release.

Interscan Quarantined Mail Release for Exchange users.

Exchange Server Monitoring / Exchange 2013 Server Queue Monitoring

Email id Creation /Modification on Exchange server 2013 via Dashboard tool.

Group Mail id Creation /Modification via Dashboard.

Mailbox Movement and Group mail id Deletion along with Security groups

Add And Remove Group member Request for DL’s

Coordination for Location teams for Change managements and for SIM.

Deptt. of Information Technology, (Punjab), Chandigarh (July 2011-June 2012)

Roles & Responsibilities:

Responsible for maintaining a Microsoft Domain Network of around 50 Workstations deployed along with the Active Directory on the Windows 2008 Environment

Worked with Implementation team in Installation, configuration and maintained of Virtual environment via Hyper-V on Dell Power Edge R710 for client applications

Strategic planning for Network updating methodologies with respect to infrastructure.

Worked with Implementation team in Configuration and management of Network Devices (Routers, Switches, Servers, SAN devices).

Installation and backup of SQL Server 2008 databases with SAN Storage (HP EVA 4400) on Tape library with NetVault: backup (Bakbone) software.

Management of NetVault backup 8.5 (Backbone backup software) in order to backup and restore the Databases for State level.

Network administration (including backup, security management, user account management, e-mail systems including e-mail, web server, internet access, office systems and applications support).

Supports server, network and desktop hardware, software and applications

Punjab Infotech, Chandigarh (Dec 2009-May2011)

Roles & Responsibilities:

Analyze, log, and track for complex software and hardware matters of significance pertaining to networking connectivity issues, printer, server (hardware and software), and application to meet business needs.

Preparation of RFP (Request for proposal) related to various project under taken .

Team player for ERP implementation for the Corporation.

Installation and administration of MS Windows 2003 Server and Active directory users

Various systems administration and operation network installation and configuration, Internet

connectivity, hardware troubleshooting.

To implement security and firewall policies for the Internet users and limiting the bandwidth on Internet Security & Acceleration Server 2004 (ISA 2004) for the Corporation.

Troubleshooting all the hardware and software problems in the Corporation and

Maintenance of IT Equipment & Peripherals

CMS Infosystem Pvt Ltd, Chandigarh (April 2007-Nov 2009)

Roles & Responsibilities:-

Installation, integration, and maintenance of HP Proliant DL580 servers, HP clients (Thin & Fat), Storage Area Network (SAN) along with associated peripherals and accessories with SI.

Troubleshooting of LAN/WAN connectivity, desktops related problem & their critical software's.

To do the first level diagnosis for users and provide them solutions related to their problems. It may be desktops, Lease Line (Internet).

Worked with Implementation team in Hardware installations administration of onsite HP DL580 (Application, Database) server and HP EVA 8100 Storage area network (SAN) with Fiber connectivity for PGI Data Center Project.

Responsible for Monitoring, Controlling and Performing all scheduled Activities on Servers.

L2 Support on email related Queries, User accounts and Computer related problems for 50 Clients Involved in developing Scripts for Day to day activities

Provided L2 support on Microsoft AD (Creating users and groups, deleting users and groups, managing users and groups and implementing group policies etc)

Responsible for SOE (Standard operating environment) on all the Desktops

Co-ordination with regional TI team regarding Cisco 2950 switches & 2651, 2621 Router, (for Change controls only).

Access Infotech Pvt Ltd, (Oct 2005-Dec 2006)

Roles & Responsibilities:

Installation and maintenance of LAN 500 Nodes network with Server 2003

To provide the Network and Hardware support for Airtel Customer care Executives and Senior management for Domestic and Internationational process.

Trouble shooting of Desktop/Laptop, Network Printers and Client applications.

Installation maintenance and troubleshooting of Airtel Applications like CRM(Oracle based),Arbor PACS(Client and supervisor), PPAS,BP,OM, Lotus Notes 6.0(Client), Microsoft Outlook 2000 and Web Ultra, symposium (Voice software)

Assets Management: - To collect and maintain the data (including IP address, AMC’s, warranty details) for all hardware and Software and ensure License compliance Software.

User management:-Mail management services to ensure proper call logging, identification of severity of calls, Vendor management, backup and user trainings, and to ensure every Desktop/laptop has been patched with updated version of Anti-Virus

Educations Qualifications :

B.Tech with a specialization in Information Technology from Punjab Technical University.

10+2 with Non-Medical from Punjab School Education board.

10th from Punjab School Education board.

Personal Details

Languages: English, Punjabi and Hindi

Passport No: G1318377

PAN No : BROPS4090Q

Nationality: Indian

References: Available on request

(Gurmit Singh )

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