Human Resource/Administrative Assistant
Resume:
Natalie Cervantes
Cell: 931-***-****
**************@*****.***
Summary
Dedicated and focused administrative assistant who excels at prioritizing, completing multiple tasks
simultaneously and following through to achieve project goals. Seeking a role of increased
responsibility and authority. Proficient in a range of computer applications including Microsoft Office.
Excellent problem-solver, with the ability to efficiently plan and manage multiple assignments to meet
tight deadlines.
Highlights
Microsoft Office proficiency Strong problem solver
Excel spreadsheets Dedicated team player
Meticulous attention to detail Resourceful
Results-oriented Strong interpersonal skills
Time management Self-starter
Accomplishments
Selected to assist in the design and implementation of training for the installation's Human
Resources personnel.
Was instrumental in achieving all passing with excellence ratings in the annual office inspection.
Spearheaded revision of office procedures to increase customer satisfaction
Experience
Department of Defense Education Systems Vicenza Schools June 2015 to March 2016
Educational Aid/Substitute Teacher
Vicenza, Italy
Salary: 25,011.00 USD Per Year
Hours per week 30
Series: 1702 Pay Plan: GS Grade: 4
Educational Aide (This is a federal job)
Duties, Accomplishments and Related Skills:
Assists the Kindergarten teacher in the implementation of the full-day Kindergarten program for early
childhood education by performing the following tasks: Assumes responsibility for conducting and
guiding children in group activities such as reading, fine arts activities, etc., according to the guidelines
and strategies of “Building the Primary Classroom,” the DoDEA Kindergarten content standards, and
other educational and DoDEA directives, regulations, guides, manuals, and handbooks as well.
Monitors students on playgrounds, in classrooms, hallways, restrooms, and cafeteria during recess and
lunch periods, and in bus loading areas before and after school, to assist students in their activities,
ensure proper behavior, and observation of safety rules.
Supervisor: Dana Ginn (044*******)
Okay to contact this Supervisor: Yes
Cogent Solutions October 2013 to February 2015
Administrative Assistant
Washington, DC
Salary: 42,000.00 USD Per Year
Hours per week: 40
Administrative Assistant
Duties, Accomplishments and Related Skills:
Worked daily to analyze effectively complex programs, thorough project management skills and
uses the ability to work with numerous personnel interactions. Used basic experience using
printers, scanners, copiers, and fax machines. Completed typical assignment requests (Request for
orders) using CITRIX and TOPMIS2 systems, which require quality control for complex chaplain
military records and assignments. Know and understand the complex criteria and eligibility
requirements set forth in Department of Defense Instructions, Army Regulations, and Chief of
Chaplain Policies to preserve and maintain Chaplain records in the Army in IPERMS database.
Prepared, reviewed, coordinated, and disposed of Career Management Individual Files with the
Government.
Supervisor: Glen Adams 540-***-****)
Okay to contact this Supervisor: Yes
Pretrial Services Agency of DC December 2012 to October 2013
Program Assistant
Washington, DC
Salary: 37,983.00 USD Per Year
Hours per week: 40
Series: 0303 Pay Plan: GS Grade: 06
Program Assistant (This is a federal job)
Duties, Accomplishments and Related Skills:
Supported office staff by providing assistance in a variety of technical and administrative areas.
Researched and gathered information and drafted internal policies and procedures and prepared
correspondence for signature of the IT Director. Developed format for, and maintained records of
assistance requests; analyzed data and provided information to staff. Prepared documentation and
correspondence for purchase orders and other contract actions or the Office. Assisted in defining and
documenting needs and prepared purchase requests. Maintained tracking systems for control of contract
funds and monitoring of requests, deliverables and other requirements. Performed special projects for the
staff, such as assistance with reports or development of budget or contract data. Performed research on the
Internet to obtain information on availability and pricing of information technology products and other
areas. Provided office management, including, but not limited to, telephone coverage, filing systems,
obtaining supplies, arranging repair of office equipment, copying, mail review and distribution, and
other services. Maintained the automated time and attendance reporting system for the office. Maintained
attendance information in accordance with PSA and office policy and requirements. Assured that leave is
properly approved and documented and that attendance data are accurate and timely, keeping supervisor
informed of problems. Entered data into automated system, assuring integrity, and maintains automated
and hard copy records as required.
Supervisor: Ron Hickey 202-***-****)
Okay to contact this Supervisor: Yes
Department of Army October 2010 to February 2012
Human Resource Specialist
Fort Huachuca, AZ
Salary: 15.50 USD Per Hour
Hours per week: 40
Series: 0203 Pay Plan: GS Grade: 05
Human Resource Assistant (This is a federal job)
Duties, Accomplishments and Related Skills:
Performed a variety of regular procedural and substantive clerical responsibilities associated with
all aspects of military human resources. Perform duties in the areas of military human resource
management, which include identification documents, promotions, actions, electronic transaction,
in/out-processing of Soldiers; and the maintenance of military personnel records. Experience in
using Army Regional Tools software programs: to include Electronic Military Personnel Office
system (eMILPO), ISM, Personnel Electronic Records Management System (iPERMS), Army
Training and Requirements Resources System (ATRRS) and MPD. Utilize the Total Officer
Personnel Management Information System (TOPMIS) to update/edit Officer Record Briefs (ORB)
and review assignment information for gaining and losing officer personnel. Utilized the electronic
Military Personnel Office (eMILPO) information system to execute military personnel actions and
update/edit Enlisted Record Briefs (ERB). Prepared forms, correspondence and other documents;
file/dispose of documents in accordance with regulations; and operate office automation equipment
and word processing/database software to include: Word, Excel, Power Point, Outlook and
Access. Establish and maintain suspense control and office files. Conducted weekly permanent
party and student in/out processing briefings. Prepared a variety of forms such as Record of
Emergency Data and Serviceman's Group Life Insurance form. Processed Army Good Conduct
Medals. Processed service school requests, legal name changes, Married Army Couples Program
actions, Officer Candidate School applications along with local boards, compassionate
attachments/reassignments, HQDA surveys, OCONUS travel requests, semi-centralized enlisted
promotions, release of HQDA centralized promotion/selection lists, confinement orders and other
actions.
Supervisor: Colin Brown 520-***-****)
Okay to contact this Supervisor: Yes
Department of Army August 2010 to October 2010
Human Resource Specialist
Fort Huachuca, AZ
Salary: 29,000.00 USD Per Year
Hours per week: 40
Series: 0203 Pay Plan: GS Grade: 04
Human Resources Assistant (This is a federal job)
Duties, Accomplishments and Related Skills:
Processed a full range of recurring personnel actions using DCPDS for wage and GS positions
that include a variety of appointments, separations, promotions, changes to lower grade,
reassignments, transfers, or mass change actions. Reviewed personnel action requests for accuracy
of agency code, existence and adequacy of supporting documents, appropriateness of the
regulatory authority and the proposed action cited in relation to the intended purpose. Ensured
that data elements are accurate and complete before processing. Analyzes processing/data entry
errors and/or trends and helps to identify needed remedy of actions. Answers questions about the
status of pending actions. Resolved processing problems such as failure to be promoted on the
expected effective date or irregularities in pay. Performed staffing clerical duties for the internal
recruitment organization. Assisted in recruitment activities by preparing/sending employment
inquiries to applicants, verifying veterans' preference, and arranging for EOD dates. Replied to
requests for verification of employment and salary. Used word processing software to produce
forms, reports, and correspondence. Daily research using GPPA and other regulatory documents
when handling more complex issues.
Supervisor: Beth Speece 520-***-****)
Okay to contact this Supervisor: Yes
Essential Support Services February 2008 to August 2008
Procurement Tech/Admin Assist II
Fort Huachuca, AZ
This position required the issuance of contract modifications, negotiation of changes, exercising
contract options, investigating contractor delays, issuing cure notices or also disposition of
claims. This position also required the effective application of the knowledge and skills in
utilizing various computer operating systems (Windows NT/Windows XP), Microsoft software
packages (Word, Power Point, Excel, etc.), as well as numerous procurement systems (FPDS-NG,
PTS, Procurement Desktop, etc.). Assisted with the development and implementation of
procurement policy and provided customer service to technical customers from the early stage of
the procurement cycle through the procurement life cycle. Also performed pre and post award
duties related to acquisitions of supplies and services, including acquisitions of supplies and
services, including acquisitions under simplified acquisition procedures, as well as large, complex
contracts.
As an Administrative Assistant II, Performed administrative skills and supported contractors. This
position also required the effective application of the knowledge and skills in utilizing various
computer operating systems (Windows NT/Windows XP), Microsoft software packages (Word,
Power Point, Excel, etc.), as well as numerous procurement systems (FPDS-NG, PTS, Procurement
Desktop, etc.). Regularly input financial data into several financial systems for the company. Faxed,
scanned, and emailed contracts and other various data to the customers.
Supervisor: Yvonne Edwards 520-***-****)
Okay to contact this Supervisor: Yes
US Army December 2005 to September 2006
Human Resource Specialist
Fort Bragg, NC
Duties, Accomplishments and Related Skills:
Prepared and processed recommendations for awards and decorations and arranges for awards
ceremony. Prepared, updated, and coordinated requests for evaluations. Processed centralized and
decentralized promotions and reduction actions. Prepared and monitored requests for reductions,
transfers, and discharges. Prepared and maintained functional files per MARKS. Prepared and
maintained officer and enlisted personnel records. Transferred records. Processed bars to
reenlistment, suspension of favorable personnel actions. Sorting and filing records, answering
telephones, making photocopies, proofreading forms and records. Also communicating with
customers, employees, and other individuals to answer questions, disseminate or explain
information, take orders, and address complaints. Utilized the electronic Military Personnel Office
(eMILPO) information system to execute military personnel actions and update/edit Enlisted
Record Briefs (ERB). Doing inventory and ordering materials, supplies, and services. Reviewing
and processing the Unit Commander's Financial Report (UCFR), processing Suspension of
Favorable Personnel Actions in accordance with AR 600-8-2,preparing templates of awards (DA
Form 638) and evaluations (DA Form 67-9 and 2166-8).
Supervisor: SFC Brescia, Robert 910-***-****)
US Air Force Reserve July 2004 to December 2005
Human Resource Specialist
Selfridge, MI
Ensured that time and attendance for drill weekends was input properly and efficiently. Received
and screened a high volume of internal and external communications, including email and
mail. Managed daily office operations and maintenance of equipment. Created and maintained
spread sheets using advanced Excel functions and calculations to develop reports and
lists. Organized files, developed spreadsheets, faxed reports and scanned documents. Made copies,
sent faxes and handled all incoming and outgoing correspondence.
US Army April 2000 to April 2004
Human Resource Specialist
Fort Bragg, NC
Utilized the electronic Military Personnel Office (eMILPO) information system to execute military
personnel actions and update/edit Enlisted Record Briefs (ERB). Prepared and processed
recommendations for awards and decorations and arranges for awards ceremony. Prepared, updated,
and coordinated requests for evaluations. Processed centralized and decentralized promotions and
reduction actions. Managed the receptionist area, including greeting visitors and responding to
telephone and in-person requests for information. Designed electronic file systems and maintained
electronic and paper files.
Education
Wayland Baptist University 05/2012
Bachelor's Degree: Administration of Justice
Fort Huachuca, AZ, USA
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