Contact Details

Name : Seminiano, hannelyn

Email : actwa2@r.postjobfree.com

Mobile No. : 091********

Address : Blk. 12 Lot 1 Villa Obiedo Subd., Cararayan,

Naga City, Naga 4400,

Bicol Region, Philippines.

Experience Level : Total 6 Year(s) of Experience

Employment History

1. Company Name : People Support From/To : 2007 to Present

Position Title : eRep Position Level : Fresh Grad / Less than 1 Year Experienced Employee

Specialization : Customer Service

Role : Customer Service - General

Industry : Call Center / IT-Enabled Services / BPO

Monthly Salary : PHP 13,000.00

Work Description : I work as a customer service representative. I handled WAMU or Washington Mutual account wherein I worked as a bank representative. Most of my customers are Americans who have account in Washington Mutual. I handled inquiries about their accounts.

2. Company Name : Convergys, Phils From/To : 2008 to 2009

Position Title : Customer Service Associate Position Level : Fresh Grad / Less than 1 Year Experienced Employee

Specialization : Customer Service

Role : Customer Service - General

Industry : Call Center / IT-Enabled Services / BPO

Monthly Salary : PHP 13,000.00

Work Description : I handled DIRECTV account, which is the number one satellite provider in the US. Basically, I answered queries of customers about their account specifically, billing, troubleshooting and general inquiries.

3. Company Name : Saint Joseph School From/To : Jun 2006 to Apr 2007

Position Title : Part time English Teacher Position Level : Fresh Grad / Less than 1 Year Experienced Employee

Specialization : Education

Role : (not provided)

Industry : Education

Monthly Salary : (not provided)

Work Description : I handled first year students. I was able to develop myself not only in written communication but also in oral communication. Students are obliged to use the English language every time they speak.

4. Company Name : Saint Joseph School From/To : 2006 to Present

Position Title : Substitute English Teacher Position Level : Fresh Grad / Less than 1 Year Experienced Employee

Specialization : Customer Service

Role : (not provided)

Industry : Education

Monthly Salary : (not provided)

Work Description : I handled 3 classes from the second year and 1 class from the 3rd year during summer. I learned a lot of things and I was able to develop my teaching techniques and the methods that I used as I teach my lesson is not the traditional one. I also learned something about classroom management.

Qualification : Bachelor's/College Degree

CGPA : 2.5/100

Field of Study : Education/Teaching/Training

Major : English

Institute / University : Ateneo de Naga University, Philippines

Graduated : 2005

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