Project Management

CAMELLE LOGAN, PMP 202-***-**** *******@*****.***

Senior Project Management Business Process Improvement Specialist

OVERVIEW

Ms. Logan is a forward-thinking visionary with a proven track record of success in hands-on project leadership, organizational management and strategic planning. Accomplished in team development and empowerment and instilling a sense of pride and autonomy in staff. Ms. Logan is highly skilled in managing complex project portfolios for multiple departments simultaneously in an agile environment. Her reputation for demonstrating keen strategic business-planning and assessment abilities enhanced by strong leadership skills has been the cornerstone of her success.

Project Excellence – Excels at creating the vision for and building project management best practices that systemize organization processes, eliminate redundancies, reduce costs, and expedite project execution. Working ultimately to improve the customer experience on all projects is of paramount importance.

Strategic Leadership – Skilled at inaugurating initiatives to ensure compliance with project management methodology, mitigate exposure and risk, minimize financial hardship and loss, and ensure integrity of business processes is maintained throughout project execution.

Thought Leadership – Serves as key senior management team member on steering committees that affect every part of the organization, including audit and regulatory compliance, technology, security, and project executions.

Business Process Improvement Expertise

Applies BPI methodologies for documenting current business processes, completing business cases for action, and implementing future business processes.

Performs interactive BPI workshops that facilitate an expedited process for identifying and documenting current business processes and gaining team and business owner consensus necessary to drive change.

Supports the change process through advocacy and stakeholder support

Assists clients with optimizing their enterprise and achieve high performance by:

oFacilitating business transformation

oCreating an environment that encourages a rapid response to changing business needs

oBuilding and strengthening human resources

oImproving internal communications systems

oIntegrating systems and procedural workflows

Operational Efficiency Competencies

Project Management

Business Process Improvement

Six-Sigma

Strategic Sourcing

Change Management

Key Performance Indicators

Agile Development Methodologies – Proficient in Scrum, Familiar with XP and Lean

Leading Effective and Functional Teams and Organizations

Audit Compliance /Corrective and Proactive Plan Management

EDUCATION AND CERTIFICATIONS

Masters of Business Administration, Global Management, University of Phoenix

Bachelor of Science, Advanced Technical Studies – Computer Information Systems, Southern Illinois University

Certified Project Management Professional (PMP), Project Management Institute

CORE COMPETENCIES– (Project Budgets up to $70 Million)

APPLICATIONS

Legacy System to Commercial off The Shelf (COTS) System Conversions

Enterprise Resource Planning Systems (ERP)

Microsoft Dynamics Oracle

JD Edwards PeopleSoft

SAP Kronos

SIEMENS

Soarian Financials

Soarian Clinicals

Student Information Systems

Billing Systems

INDUSTRIES

Commercial Education Utilities – Light, Gas, and Water

Healthcare Human Services State & Local Government

Insurance Logistics Department of Defense (DoD)

METHODOLOGIES EMPLOYED

Agile Development Scrum Agile Project Management

SDLC Waterfall ITIL

TECHNICAL SKILLS

Expert Level 12+ Years– Visio and Microsoft Project, SAS, Senior Level -Version One

SERVICES

Business Process Reengineering Program and Project Management

Change Management Integration Management

Data Warehousing/Data Modeling ETL Training

Procedural and Training Documentation Data Conversion and Cleansing

RELEVANT PROJECT EXPERIENCE

KC Management Group/TeamingSolution 2002 - Present

Chicago Public Schools– Project Manager responsible for performing the Strategic Sourcing Initiative to identify cost savings across thousands of good purchased by 500 locations with a Budget of 100 Million. After year 1 of project implementation, the district realized 23% in annual savings and expanded the project to include services and yielded a total cost savings of 45% in annual savings. The project tasks utilized value streaming and Six-Sigma tools throughout the lifecycle of the project. As the project manager, my role consisted of working with procurement managers, buyers, and sellers to achieve maximum results. Project tasks included leading project status meetings, providing project updates and monitoring status, building project plans in Microsoft project, and ensuring projects progressed according to the defined schedule and within budget. The change management methodology used leveraged stakeholders and identified advocates within the organization.

Experience driving projects through to completion while achieving superior customer satisfaction scores while also delivering within time and budget parameters.

Actively participates as a senior member of customer's Project Management Office and ensures overall project quality control through effective use of processes and tools.

Project management experience, including estimating work efforts, creating project plans, developing and managing project budgets, and management of project issues and risks.

Ability to present complex business and technology solutions to all levels and functional types of an organization.

Develops business process reengineering consulting methodology and framework.

Maintains a deep understanding of all phases of the software development life cycle (SDLC) including experience in various SDLC methodologies (e.g., Agile, Waterfall, RUP)

International Paper, Memphis, TN – Served as Project Manager for full lifecycle (cradle to grave) project implementation tasks for customer service process improvement initiative.

Started organizational change management practice which consists of a structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state. This practice includes both organizational change management processes and individual change management models, which together are used to manage the people side of change.

Strong ability to mentor and coach others, particularly in customer relationship management, project management and business consulting practices.

Supports management and operational team to promote growth initiatives and assist in the development and execution of short, medium, and long term organizational plans to achieve strategic objectives.

Exceptional and demonstrated skills in: leadership, communication, presentation, organization, planning and the ability to multi-task.

Ability to help drive functional decisions, estimate the effort to complete and guide technical resources toward proper completion of the functional specification.

Department of Defense-Monterey California - Performed business process improvement for the Department of Defense Enrollment Eligibility Reporting System (DEERS), and the Real-Time Automated Personnel Identification System (RAPIDS) projects.

Responsible for overall customer satisfaction of engagements and direct delivery of consulting services on a daily basis. Developed a three-tiered consulting methodology that strives to produce 100% client satisfaction and maximizes the client’s return on its consulting and technology investment which has proven to be a key differentiator.

Provides leadership and senior presence to the delivery of ERP engagements by working closely with key customer stakeholders, project consulting executives, and 3rd party counterparts.

Establishes vision and goals for the corporation’s business strategy and serves as the customer's trusted advisor for consulting and implementation expertise and strategy.

Manages multiple client engagements with program budgets in excess of $70 million and ensured successful project closure within budget while demonstrating a complete understanding of Profit &Loss Accounting, Revenue and Booking Forecasting, and Billable Utilization.

Additional End to End Project Management/Business Process Improvement Experience by Client

Metropolitan Water Reclamation District – SAP Implementation – Chicago Illinois

City of Memphis – Oracle R12 Upgrade-Memphis Tennessee

City of Memphis – Oracle Outsourcing Development, Support, and Maintenance – Memphis Tennessee

Chicago Public Schools –Oracle ERP Financial and HR Implementation– Chicago, Illinois

Chicago Public Schools – PeopleSoft HR Implementation– Chicago, Illinois

Memphis, Light, Gas and Water – Oracle R12 Implementation – Memphis Tennessee

Chicago Public Schools – Student Information System, Special Education System (Medicaid Billing), Online Curriculum System, Operational Data Store (Warehouse) Program Management/Legacy Implementation – Chicago Illinois

Shelby County Health Department – Strategic Planning and Information System Management and Consolidation – Memphis Tennessee

Shelby County Government – Financial System Upgrade – Memphis Tennessee

Center for Naval Analysis and Research – Financial System Implementation, Change Management and Business Process Improvement – Alexandria Virginia

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