Quality Manager
Resume:
Highlights:
** ***** ** *********** ********** in the manufacturing industry mainly Automotive.
** ***** ** ********** ********** working with people in a team oriented atmosphere.
Bachelor of Science in Metallurgical Engineering
Managed over 60 people including Quality, Production and Engineering
Dealt with over 500 parts (from prototype to production stages including design)
Proven excellent management and business skills on Quality and Environmental Management Systems and Engineering projects
Flexible, extremely organized, and excellent team player.
Ability to mentor and guide subordinates to achieve overall goals and departmental objectives.
Ability to manage and direct subordinates on day to day tasks in a fast paced environment, including Quality Engineers, Supervisors, Inspectors, or Laboratory workers engaged in testing
Analyze quality control test results and provide feedback and interpretation to production management or staff.
Create and implement inspection and testing criteria or procedures.
Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
Confer with marketing and sales departments to define client requirements and expectations.
Direct the tracking of defects, test results, or other regularly reported quality control data.
Coordinate Problem investigation and completion of Customer, Internal and Supplier corrective action requirements (using 5WHY, 8 D, 5 Steps and other problem solving techniques) and initiate actions to prevent occurrence of any non-conformity related to Process, Product and Quality System.
Verify the implementation of the corrective actions and effectiveness
Coordinate Internal Audit training and schedule, conduct and complete non-conformances
Document testing procedures, methodologies, or criteria.
Lead the APQP launch activities which included the development of Control Plans and PFMEAs
Monitor of key measurables and performances and communicate with all departments and maintain a system for effectiveness and improvement
Represent the needs of customers in Internal functions in addressing Quality System Requirements
Fluent in blueprint reading including GD&T
Highly motivated leader.
Highly experienced in the application of statistical analysis (SPC)
Highly experienced in the ISO9001 and ISO/TS16949
High work ethic and sound judgment
Fluent in English, Turkish, Arabic and Persian languages
Employment History
Quality Assurance Manager 2011-Present
MTD Metro Tool & Die Limited (ISO/ TS 16949 Registered) – Mississauga
MTD manufactures tools and dies, stamping upto 800 tons, MIG, TIG and Robotic welding, powder coating and assembly
Responsibilities include the following:
Implemented and maintain the ISO/TS 16949 certification of the company
Leads APQP activities - which includes the development of Control Plans and PFMEAs
Resolve quality concerns through the 5WHY and 8D corrective and preventive action process
Train employees in Quality awareness, Productivity, Safety and Content of Procedures
Help design gauges and fixtures for inspection, assembly and testing purposes
Implemented and maintain Continual Improvement activities
Evaluates SPC results for process and machine capabilities
Follow and study the trends and developments in the Automotive Industry
Prepare work instructions and methods for maintaining and improving existing technologies
Work closely with Production & Material Departments to improve production, delivery and quality performance
Prepare and monitor the KBIs (Key Business Indicators) and take all necessary corrective and preventive actions to achieve and exceed company’s quality objectives
Lead the Management Review meetings (Management Representative)
Senior Quality Engineer 2009 – 2011 (Contract)
Quadrad Manufacturing Limited (ISO / TS 16949 Registered) – (Tier 1)
Guelph
Quadrad manufactures precision-metallic component for sophisticated vehicle transmission and driveline systems
Responsibilities include the following:
Implemented and maintain the ISO/TS 16949 certification of the company
Participating in APQP activities - which includes the development of Control Plans and PFMEAs
Resolve quality concerns through the 5WHY and 8D corrective and preventive action process
Train employees in Quality awareness, Productivity, Safety and Content of Procedures
Help design gauges and fixtures for inspection, assembly and testing purposes
Participating in Continual Improvement activities
Evaluates SPC results for process and machine capabilities
Prepare work instructions for inspection methods and calibration
Work closely with Production & Material Departments to improve production, delivery and quality performance
Prepare and monitor the KBIs (Key Business Indicators) and take all necessary corrective and preventive actions to achieve and exceed company’s quality objectives
Quality Manager 2007 - 2009
Dominion Spring Industries Corporation (ISO / TS 16949 Registered) - (Company Closed)
Mississauga (Tier 2)
Dominion Spring Industries is one of the leading Spring and Metal Stamping companies in Ontario that produces springs, stampings, wire forming components, welding (Spot/resistance welding) and other assembled products for the manufacturing industry.
Responsibilities include the following:
Searching on potential business opportunities Globally
Implemented and maintain the ISO/TS 16949 certification of the company
Enlarging sister company in Turkey by providing new businesses, machinery & testing equipments.
Manage over 30 parts including Design, Prototyping, PPAP, Production, NCRs, Corrective Actions and Machine / Process Capabilities and Performances
Help Engineering Department with Engineering issues
Coordinate Problem investigation and completion of Customer, Internal and Supplier corrective action requirements (using 5WHY, 8 D, 5 Step) and initiate actions to prevent occurrence of any non-conformity related to Process, Product and Quality System.
Lead Continual Improvement meetings (reduce non-quality cost, reduce customer and internal PPMs and Improve productivity)
Helping production in moving machinery to reduce time waste and improve efficiencies
Helping Sales with quotes and technical aspects
Working on new projects to increase sales
Conduct employee awareness training (TS 16949 Quality Principles, FMEA, SPC and 5S Activities
Conduct Internal Audit and implement corrective actions
QA Manager / Assistant General Manager 2004 - 2007
Commercial Cable Systems Limited (ISO / TS 16949 Registered) – (Company Closed)
Mississauga (Tier 2)
Commercial Cable Systems Limited is a leading manufacturer of Push and Pull Cables, Die Casting and Injection Molding parts for the automotive industry.
Responsibilities include the following:
Implemented and maintain the ISO/TS 16949 certification of the company
Leads APQP activities - which includes the development of Control Plans and PFMEAs
Resolve quality concerns through the 5WHY and 8D corrective and preventive action process
Train employees in Quality awareness, Productivity, Safety and Content of Procedures
Help design gauges and fixtures for inspection, assembly and testing purposes
Implemented and maintain Continual Improvement activities
Evaluates SPC results for process and machine capabilities
Follow and study the trends and developments in the Automotive Industry
Prepare work instructions and methods for maintaining and improving existing technologies
Work closely with Production & Material Departments to improve production, delivery and quality performance
Prepare and monitor the KBIs (Key Business Indicators) and take all necessary corrective and preventive actions to achieve and exceed company’s quality objectives
Lead the Management Review meetings (Management Representative)
QA Manager / Engineering Manager 1998 - 2004
Dominion Spring Industries (ISO 9001 / TS16949:2002 Registered)
Mississauga (Tier 2)
Dominion Spring Industries is one of the leading Spring and Metal Stamping companies in Ontario that produces springs, stamping, wire forming components and welding and other assembled products for the manufacturing industry.
Responsibilities include the following:
Responsible for Quality Assurance and Engineering Departments
Responsible for the implementation and maintenance of ISO / TS 16949 certification
Lead the APQP launch activities which included the development of Control Plans and PFMEAs
Resolved quality concerns through the 8D corrective and preventive action process
Trained employees in Quality awareness and Content of Procedures
Responsible for new product research, development and design, determined the manufacturing methods to be used, designed and procured all required tooling
Designed springs, gauges and fixtures for inspection and testing purposes.
Determined the manufacturing methods and machine types for the most efficient results
Participated in the Continual Improvement activities
Lead new projects from prototype stage to production stages
Evaluated SPC results for process and machine capabilities
Updated ECN’s, drawings and specifications
Prepared Tool Progress Reports (time line) using Excel and Microsoft projects
Followed new trends and developments in the Automotive Industry and train Production, Quality and Engineering staff
Prepared work instructions and methods for maintaining and improving existing technologies
Worked closely with Production and Material Departments to improve production, delivery and quality performance
Quality Assurance Manager 1991 - 1997
Martur Automotive Co. Inc – Lear Seating, (ISO-9001 and QS-9000 Registered) – (Tier 1)
Bursa, Turkey
Martur is the leading manufacturer of Automotive Seating (Under the License of Lear Seating), manufactures seats, foams, seat frames (Metal Stamping and Welding), seating mechanisms, fabrics, plastic profiles (Extrusion Products), side mirrors, sun visors, interior trim panels, headliners and engine hoods.
Responsibilities include the following:
Managed the Quality Dept. and customer relations in terms of quality and technical issues
Implementation and maintenance of ISO-9002 certification
Responsible for new product research, development and design, determined the manufacturing methods to be used, designed and procured all required tooling.
Trained employees in Total Quality awareness and content of procedures
Implemented SPC system and developed training programs in SPC techniques
Participated in FMEA, Problem Solving Techniques and TPM’s(Total Productivity Maintenance)
Evaluated of non-conforming materials and determined root cause and created corrective action plans 8D
Determined quality costs using control charts
Resolved quality concerns through the 8D corrective and preventive actions and reduction of quality costs
Conducted and managed the internal and external audits
Lead new seat programs for new models and customers
Quality Engineer 1988-1991
Cemtas Steel Manufacturing (Casting, Hot and Cold rolling) Bursa, Turkey
Education
Bachelor of Science in Metallurgical Engineering (Evaluated by University of Toronto)
Middle East Technical University, Ankara, Turkey.
Certificates or Trainings
Lead Internal Auditor – March 2014
Microsoft Project 2003 – HBI 2007
Injection Molding Technical Conference – DU PONT 2006
Internal Quality Audit TS 16949 – The ISO EDGE INC 2005
AutoCAD level II – Sheridan College 1999
Spring design – Dominion Spring Ind. 1998
Nortel Quality Requirements based on ISO-9000 – Plamat 1997
Problem Solving Techniques – Martur Automotive 1996
SPC Techniques – Martur Automotive 1996
Internal Audit Systems based on ISO-9000 – Martur Automotive 1995
DOE (Design Of Experiments) – Fiat- Motorola USA 1995
FMEA – KOGEM 1995
ISO – 9000 Quality Assurance Systems – Turkish Standards Institution 1992
Mechanical Seals – Feodor Burgmann Germany 1990
Investment Casting – Middle East Technical University 1987
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