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Quality Manager

Location:
Toronto, ON, Canada
Posted:
March 13, 2016

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Resume:

Highlights:

** ***** ** *********** ********** in the manufacturing industry mainly Automotive.

** ***** ** ********** ********** working with people in a team oriented atmosphere.

Bachelor of Science in Metallurgical Engineering

Managed over 60 people including Quality, Production and Engineering

Dealt with over 500 parts (from prototype to production stages including design)

Proven excellent management and business skills on Quality and Environmental Management Systems and Engineering projects

Flexible, extremely organized, and excellent team player.

Ability to mentor and guide subordinates to achieve overall goals and departmental objectives.

Ability to manage and direct subordinates on day to day tasks in a fast paced environment, including Quality Engineers, Supervisors, Inspectors, or Laboratory workers engaged in testing

Analyze quality control test results and provide feedback and interpretation to production management or staff.

Create and implement inspection and testing criteria or procedures.

Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.

Confer with marketing and sales departments to define client requirements and expectations.

Direct the tracking of defects, test results, or other regularly reported quality control data.

Coordinate Problem investigation and completion of Customer, Internal and Supplier corrective action requirements (using 5WHY, 8 D, 5 Steps and other problem solving techniques) and initiate actions to prevent occurrence of any non-conformity related to Process, Product and Quality System.

Verify the implementation of the corrective actions and effectiveness

Coordinate Internal Audit training and schedule, conduct and complete non-conformances

Document testing procedures, methodologies, or criteria.

Lead the APQP launch activities which included the development of Control Plans and PFMEAs

Monitor of key measurables and performances and communicate with all departments and maintain a system for effectiveness and improvement

Represent the needs of customers in Internal functions in addressing Quality System Requirements

Fluent in blueprint reading including GD&T

Highly motivated leader.

Highly experienced in the application of statistical analysis (SPC)

Highly experienced in the ISO9001 and ISO/TS16949

High work ethic and sound judgment

Fluent in English, Turkish, Arabic and Persian languages

Employment History

Quality Assurance Manager 2011-Present

MTD Metro Tool & Die Limited (ISO/ TS 16949 Registered) – Mississauga

MTD manufactures tools and dies, stamping upto 800 tons, MIG, TIG and Robotic welding, powder coating and assembly

Responsibilities include the following:

Implemented and maintain the ISO/TS 16949 certification of the company

Leads APQP activities - which includes the development of Control Plans and PFMEAs

Resolve quality concerns through the 5WHY and 8D corrective and preventive action process

Train employees in Quality awareness, Productivity, Safety and Content of Procedures

Help design gauges and fixtures for inspection, assembly and testing purposes

Implemented and maintain Continual Improvement activities

Evaluates SPC results for process and machine capabilities

Follow and study the trends and developments in the Automotive Industry

Prepare work instructions and methods for maintaining and improving existing technologies

Work closely with Production & Material Departments to improve production, delivery and quality performance

Prepare and monitor the KBIs (Key Business Indicators) and take all necessary corrective and preventive actions to achieve and exceed company’s quality objectives

Lead the Management Review meetings (Management Representative)

Senior Quality Engineer 2009 – 2011 (Contract)

Quadrad Manufacturing Limited (ISO / TS 16949 Registered) – (Tier 1)

Guelph

Quadrad manufactures precision-metallic component for sophisticated vehicle transmission and driveline systems

Responsibilities include the following:

Implemented and maintain the ISO/TS 16949 certification of the company

Participating in APQP activities - which includes the development of Control Plans and PFMEAs

Resolve quality concerns through the 5WHY and 8D corrective and preventive action process

Train employees in Quality awareness, Productivity, Safety and Content of Procedures

Help design gauges and fixtures for inspection, assembly and testing purposes

Participating in Continual Improvement activities

Evaluates SPC results for process and machine capabilities

Prepare work instructions for inspection methods and calibration

Work closely with Production & Material Departments to improve production, delivery and quality performance

Prepare and monitor the KBIs (Key Business Indicators) and take all necessary corrective and preventive actions to achieve and exceed company’s quality objectives

Quality Manager 2007 - 2009

Dominion Spring Industries Corporation (ISO / TS 16949 Registered) - (Company Closed)

Mississauga (Tier 2)

Dominion Spring Industries is one of the leading Spring and Metal Stamping companies in Ontario that produces springs, stampings, wire forming components, welding (Spot/resistance welding) and other assembled products for the manufacturing industry.

Responsibilities include the following:

Searching on potential business opportunities Globally

Implemented and maintain the ISO/TS 16949 certification of the company

Enlarging sister company in Turkey by providing new businesses, machinery & testing equipments.

Manage over 30 parts including Design, Prototyping, PPAP, Production, NCRs, Corrective Actions and Machine / Process Capabilities and Performances

Help Engineering Department with Engineering issues

Coordinate Problem investigation and completion of Customer, Internal and Supplier corrective action requirements (using 5WHY, 8 D, 5 Step) and initiate actions to prevent occurrence of any non-conformity related to Process, Product and Quality System.

Lead Continual Improvement meetings (reduce non-quality cost, reduce customer and internal PPMs and Improve productivity)

Helping production in moving machinery to reduce time waste and improve efficiencies

Helping Sales with quotes and technical aspects

Working on new projects to increase sales

Conduct employee awareness training (TS 16949 Quality Principles, FMEA, SPC and 5S Activities

Conduct Internal Audit and implement corrective actions

QA Manager / Assistant General Manager 2004 - 2007

Commercial Cable Systems Limited (ISO / TS 16949 Registered) – (Company Closed)

Mississauga (Tier 2)

Commercial Cable Systems Limited is a leading manufacturer of Push and Pull Cables, Die Casting and Injection Molding parts for the automotive industry.

Responsibilities include the following:

Implemented and maintain the ISO/TS 16949 certification of the company

Leads APQP activities - which includes the development of Control Plans and PFMEAs

Resolve quality concerns through the 5WHY and 8D corrective and preventive action process

Train employees in Quality awareness, Productivity, Safety and Content of Procedures

Help design gauges and fixtures for inspection, assembly and testing purposes

Implemented and maintain Continual Improvement activities

Evaluates SPC results for process and machine capabilities

Follow and study the trends and developments in the Automotive Industry

Prepare work instructions and methods for maintaining and improving existing technologies

Work closely with Production & Material Departments to improve production, delivery and quality performance

Prepare and monitor the KBIs (Key Business Indicators) and take all necessary corrective and preventive actions to achieve and exceed company’s quality objectives

Lead the Management Review meetings (Management Representative)

QA Manager / Engineering Manager 1998 - 2004

Dominion Spring Industries (ISO 9001 / TS16949:2002 Registered)

Mississauga (Tier 2)

Dominion Spring Industries is one of the leading Spring and Metal Stamping companies in Ontario that produces springs, stamping, wire forming components and welding and other assembled products for the manufacturing industry.

Responsibilities include the following:

Responsible for Quality Assurance and Engineering Departments

Responsible for the implementation and maintenance of ISO / TS 16949 certification

Lead the APQP launch activities which included the development of Control Plans and PFMEAs

Resolved quality concerns through the 8D corrective and preventive action process

Trained employees in Quality awareness and Content of Procedures

Responsible for new product research, development and design, determined the manufacturing methods to be used, designed and procured all required tooling

Designed springs, gauges and fixtures for inspection and testing purposes.

Determined the manufacturing methods and machine types for the most efficient results

Participated in the Continual Improvement activities

Lead new projects from prototype stage to production stages

Evaluated SPC results for process and machine capabilities

Updated ECN’s, drawings and specifications

Prepared Tool Progress Reports (time line) using Excel and Microsoft projects

Followed new trends and developments in the Automotive Industry and train Production, Quality and Engineering staff

Prepared work instructions and methods for maintaining and improving existing technologies

Worked closely with Production and Material Departments to improve production, delivery and quality performance

Quality Assurance Manager 1991 - 1997

Martur Automotive Co. Inc – Lear Seating, (ISO-9001 and QS-9000 Registered) – (Tier 1)

Bursa, Turkey

Martur is the leading manufacturer of Automotive Seating (Under the License of Lear Seating), manufactures seats, foams, seat frames (Metal Stamping and Welding), seating mechanisms, fabrics, plastic profiles (Extrusion Products), side mirrors, sun visors, interior trim panels, headliners and engine hoods.

Responsibilities include the following:

Managed the Quality Dept. and customer relations in terms of quality and technical issues

Implementation and maintenance of ISO-9002 certification

Responsible for new product research, development and design, determined the manufacturing methods to be used, designed and procured all required tooling.

Trained employees in Total Quality awareness and content of procedures

Implemented SPC system and developed training programs in SPC techniques

Participated in FMEA, Problem Solving Techniques and TPM’s(Total Productivity Maintenance)

Evaluated of non-conforming materials and determined root cause and created corrective action plans 8D

Determined quality costs using control charts

Resolved quality concerns through the 8D corrective and preventive actions and reduction of quality costs

Conducted and managed the internal and external audits

Lead new seat programs for new models and customers

Quality Engineer 1988-1991

Cemtas Steel Manufacturing (Casting, Hot and Cold rolling) Bursa, Turkey

Education

Bachelor of Science in Metallurgical Engineering (Evaluated by University of Toronto)

Middle East Technical University, Ankara, Turkey.

Certificates or Trainings

Lead Internal Auditor – March 2014

Microsoft Project 2003 – HBI 2007

Injection Molding Technical Conference – DU PONT 2006

Internal Quality Audit TS 16949 – The ISO EDGE INC 2005

AutoCAD level II – Sheridan College 1999

Spring design – Dominion Spring Ind. 1998

Nortel Quality Requirements based on ISO-9000 – Plamat 1997

Problem Solving Techniques – Martur Automotive 1996

SPC Techniques – Martur Automotive 1996

Internal Audit Systems based on ISO-9000 – Martur Automotive 1995

DOE (Design Of Experiments) – Fiat- Motorola USA 1995

FMEA – KOGEM 1995

ISO – 9000 Quality Assurance Systems – Turkish Standards Institution 1992

Mechanical Seals – Feodor Burgmann Germany 1990

Investment Casting – Middle East Technical University 1987



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