Customer Service Staff
Resume:
KIM SCHULTZ
**** * ***** **. ********, CO ***** *******@*****.*** 303-***-****
OBJECTIVE
To embark on a new career path and to utilize my knowledge and skills within your company. I am always willing to try new things and expand my knowledge and grow my skills as a professional.
SKILLS & ABILITIES
Customer Service is my first priority. I am a fast learner and a self-starter. I see something that needs to be done and I do it. As a manager, I would delegate and pitch in as I am never too good to do anything I wouldn’t ask someone else to do. I am knowledgeable in Microsoft Word, Procare Chid Care Software, multitasking on many, many levels. I have incredible organization skills, caring for children & staff, knowledge in management, HR. I also have first aide, infant/child/adult CPR and Standard Precautions training.
EXPERIENCE
DIRECTOR A CHILD’S VIEW PRESCHOOL
MARCH 29, 1999 TO DECEMBER 16, 2015
Customer Service! Run a successful child care center for 16 years, staffing for 22 or more teachers including scheduling lunch breaks and ensuring classrooms are covered to ratio. Hiring, training, and firing of teachers, billing and collecting tuition from families, planning curriculum for children ages 6 weeks to 12 years, planning and presenting staff meetings, payroll including calculating and approving staff time cards, time off requests and holiday and vacation pay. I ensure that the center and staff continuously adhere to State Rules and Regulations and discuss improvement strategies with our Licensing Representative. Tour new families and enroll them ensuring all proper enrollment requirements are met and child is acclimated into their classroom successfully. Apply for Grants and Funding to better the staff, children and center. Team meetings, fundraisers and center functions.
DEPARTMENT HEAD TOYS R US
JULY 1990 TO FEBRUARY 1996
Helped to supervise cashiers at registers. Processed returns, kept shelves stocked with merchandise, assisted customers.
PHOTOGRAPHER KIDDIE KANDIDS
MAY 1996 TO FEBRUARY 1999
Photographed children. Opened and Closed the store, collected payments, cleaned and organized studio. Sold portraits to families.
EDUCATION
RED ROCKS COMMUNITY COLLEGE, LAKEWOOD, CO
EARLY CHILDHOOD DIRECTORS CERTIFICATE
Took courses to gain my director certificate to be able to teach Kindergarten and run the child-care center. Continue to take courses for my continuing education classes required by the state of Colorado. Certificate consists of 14 3 credit courses in ECE.
COMMUNICATION
Each month Staff meetings are required and I present the meetings in front of 20 or more staff. Training on topics such as Supervision, Health, Sanitation, Grants, Food Service, Safety and Policies and Procedure. Planning and implementing Summer Carnival and Fund Raiser, Halloween Carnival and Christmas Program and Party for staff and students.
LEADERSHIP
I was hired at the child care as the cook, then quickly was moved into a classroom. Interested in improving my skills, I applied for a scholarship and began my ECE classes as Kindergarten was where I wanted to teach, and ran a successful kindergarten program for 6 years. Once there was an opening, I was promoted to Assistant Director where I was assistant for 5 years, then promoted to Director.
I do direct selling with Thirty-One Gifts selling the product and running/managing my own business since September 2013.
REFERENCES
TARA SAVOLAINEN, OFFICE SUPERVISOR
A CHILD’S VIEW PRESCHOOL/ THIRTY-ONE GIFTS
SAMANTHA GUTIERREZ, INFANT ROOM SUPERVISOR
A CHILD’S VIEW PRESCHOOL
MELISSA BROPHY, EARLY CARE AND EDUCATION SITE COACH/SPECIALIST
CHILD CARE INNOVATIONS
MORE REFRENCES AVAILABLE UPON REQUEST
Linked In: https://www.linkedin.com/in/kim-schultz-b1a8187b
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