Customer Service Sales

PATR IC IA H GEORG I

**** ** ***

NACOGDOCHES, TX 75965

PHONE# 936-***-****

CELL# 936-***-****

E-MA I L ADDRESS: georgigirl55 @gmail.com

Objective

I am seeking a challenging position that w ill allow me to use my

d iversified administrative and personnel skills.

Qualifications

Experience in bookkeeping, record keeping and organization.

Excellent writ ten, verbal and listening skills.

Strong commitment to teamwork with extensive experience in

personnel supervision and office administration services.

Exceptional skills in facilitation, communication and presentation.

Can type 35 words per minute.

Can run a ten key by touch.

Can complete a set of book including financial statement.

Can do payroll.

Can work with most all types of Windows programs.

Can work with Microsoft Works, Word, and Excel.

Can work with all types of computer account systems such as

Quickens, Quick Books, Quick Books, Quick Care, American Health

Tech and other.

Educati on

Diploma in General Business from Massey Business College

Nacogdoches, TX -1985

Key Courses Proprietorship Accounting

Partnership Accounting

Payroll

Cost Accounting

Federal Tax Accounting

Economics

Communication

Business Management

Computer Systems Accounting

Business Law

Business Organization

Relevant Experience

August 2015 – Present Date

Etech Global

1903 Berry Drive

Nacogdoches, Texas 75964

Sales Agent: Telephone sales, and customer service. Sold wireless

phones and service. Also helped customers on

t he phones or by click to chat with account issues or technical issues

such as forgotten passwords, registering account information on

l ine, or upgrading equipment. Named number one in sales and

customer service on campaign .

December 2009 - December 2014

Nacogdoches County Clerk's Office

101 W Main Street Room 110

Nacogdoches, TX 75961 / Contact Person: Denise Baublet 936-560-

7804

Deputy County Clerk : Organization and coordination of Probate

f iles. Reconciliation of the Clerk's registry recipient accounts with

t he funds that go into each account and record keeping as to when

t hose funds were to be distributed either as to when the recipient

became of age or by court order. Daily deposits. Monthly copy

accounts billing. Helped customers at the counter. Processed

marriage licenses, birth and death certificate. Record case

dispositions, court orders, or arrangements made for payment of court fees.

Prepare documents recording the outcomes of court proceedings. Examine

legal documents submitted to courts for adherence to laws or court

procedures. Perform administrative tasks, such as answering telephone calls,

filing court documents, or maintaining office supplies or equipment

May 2008 - June 2009

Westward Trails Rehab. & Nursing

3001 Westward Dr.

Nacogdoches, TX 75964 /Contact Person: Sandra Smelley 936-569-

2631

H uman Resource M anager: O rganization and coordination of

a ll personnel files. Bi-Monthly payroll for over 100 employees.

Approval and organization of weekly, monthly, and quarterly

payables. Resident Trust Fund account for residents. Serve as a link

between management and employees by handling questions, interpreting and

administering contracts and helping resolve work-related problems. Analyze

and modify compensation and benefits policies to establish competitive

programs and ensure compliance with legal requirements. Advise managers

on organizational policy matters such as equal employment opportunity and

sexual harassment, and recommend needed changes. Perform difficult

staffing duties, including dealing with understaffing, refereeing disputes,

firing employees, and administering disciplinary procedures. Plan and

conduct new employee orientation to foster positive attitude toward

organizational objectives. Identify staff vacancies and recruit, interview and

select applicants. Plan, direct, supervise, and coordinate work activities of

subordinates and staff relating to employment, compensation, labor

relations, and employee relations. Plan, organize, direct, control or

coordinate the personnel, training, or labor relations activities of an

organization. Represent organization at personnel-related hearings and

investigations. Administer compensation, benefits and performance

management systems, and safety and recreation programs.

June 2007 - May 2008

Stallings Court Nursing Center

4616 N E Stallings DR

Nacogdoches, TX 75965

Business Office Manager: M ainta ined daily census report on a

120 beds. Medicare, Medicaid and Private Billing. Accounts

receivable. Bi-weekly payroll. Record keeping for employees and

residents. Accounts payable. Resident Trust Fund Accounts.

Researching, organizing, and maintain ing daily, weekly and

monthly reports. Over seeing assistant in other office duties.

March 2004 - June 2007

Willowbrook Nursing Center/Cascade Health Services

227 Russell Blvd

Nacogdoches, TX 75964 / Contact Person: Lori Mitchell 936-634-

6633

H uman Resources M anager: O rganization and coordination of

a ll personnel files. Bi-weekly payroll for over 140 employees. Also

approval and organization of all weekly, monthly, and quarterly

payables. Resident Trust Fund account for over 80 residents.

December 2001 - July 2003

Sunscript Pharmacy Corporation

1716 South St.

Nacogdoches, TX 75964

Bookkeeper A/R Clerk: Confirmed prescription drug coverage

w ith insurance companies. On line insurance billing to Medicaid

and private pay. Maintained Medicare Days that were billed

monthly. Posted deposits. Prepared and submitted end of month

reports and aging. Submitted statements to both individuals and

companies.

Contact this candidate