Office Manager

Kelsea Bischoff Office Manager

Employee Benefits * Member Engagement * Volunteer Management

A highly motivated individual, with passion about the end user experience, and making change manageable with experience in employee benefits management, member engagement, and volunteer management. Also, thrives most in a face paced, team driven environment.

Areas of Expertise include:

Efficient Time Management

Microsoft Office

International Business

Volunteer Management

Program Management

Database Management

Project Management

Member Engagement

Employee Benefits

Experience & Notable Contributions

NPAworldwide Grand Rapids, MI August 2014- Present

Recruitment Network

-Project Management associated with member engagement, customer services, membership growth and retention

-Administer of all employee benefits including health, vision, dental, life and 401(k)

-Organization of membership software as it relates to updates, additions, and changes

-Management of accounting group for the processing of all accounts receivable, accounts payable, and employee payroll

Life Insurance Manager/Administrative Assistant, Grand Rapids, MI January 2012 – August 2014

Strategies Wealth Advisors

Financial Services & Advising Firm

-Performed all management for the life insurance department of the firm

-Assisted clients on how the services with the firm might be able to help them

-Entered, organized, and managed data in an office wide management program

-Ran insurance quotes, prepared benefit plans, and prepped for all client insurance meetings within the life insurance department

Family Assistant & Nanny, Grand Rapids, MI August 2010- May 2014

In home childcare provider and household assistant

-Supervised children while parents were outside of the home

-Organized children’s homework and after school activities schedule

-Managed organizational projects and developed family schedules

Activities & Achievements Grand Rapids, MI

Volunteered Programs, Awards, Recognition

-Cause for Applause (nomination from an NPAworldwide member recognizing “above and beyond” Efforts) (December 2015)

-Volunteer with Degage Ministries (2014-2015)

-Volunteer with Big Brothers, Big Sisters (sisters in support program) (September 2014-October 2015)

-Volunteer with Heartside Pride Clean Sweep Project, Aquinas College (2010-2013)

Education

Aquinas College, Grand Rapids, MI

Bachelor of Business Administration

Graduated: May 2014

Dual Major: Business Administration and Communication

1541 Beckwith View Ave. #12 Grand Rapids, MI 989-***-**** ********.******@*****.***

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