Customer Service Mental Health

Objective

To obtain a position in Mental Health Counseling, Psychology, Customer Service or related field with a challenging and professional environment.

Experience

Beef O’ Brady’s August 2015 – February 2016

Managed front end of the restaurant

Bartended

Trained new employees

Customer service

Freedom Bonding Company March 2010 - Current

Files claims with the state court

Represents company during trials

Ensures defendants comply with court dates

Euricka Consulting Services August 2008 – October 2014

Supervised visits of foster children with their parents

Conducted parenting classes

Made assessments for new clients

Trained new employees

Assisted new clients with family planning, career goals, and educational objectives

Assisted clients with needs for financial assistance and financial planning

O’Charleys February 2005 – June 2008

Trained new servers

Customer service

Maintained restaurant cleanliness

Captain D’s April 1994 – December 1998

Front counter shift leader

Customer service

Maintained restaurant cleanliness

Trained new employees

Education

Troy University August 2014 – Current

M.S. in Counseling & Psychology – Clinical Mental Health

Troy University August 2009 – March 2014

Bachelor of Science in Psychology

Southeastern School of Beauty January 1998 – August 1998

Nail Technician

Skills

11 years of volunteer experience with Phenix City and Muscogee County school district. I have strong leadership skills. I also have superior problem solving skills. I am trained in research methods and posses excellent communication skills. I have six years in customer service experience. Also, due to life experiences, I am intrinsically motivated.

Volunteering

Central High School September 2013 – Current

Addressed needs of diverse populations within the school

Improved parent/teacher relationships

Developed communication tactics between teachers and parents

Phenix City Intermediate School August 2008 – May 2009

Chaperoned various field trips

Class instructional and supervision time

Hannan Magnet Academy August 2003 – May 2007

Served as PTA treasurer

Event planner

Managed fundraising

Managed PTA bank account

Chaperoned events and field trips

Phenix City Headstart August 2001 – May 2003

Chaperoned

Event planning

Was awarded for having the top volunteer hours in the Phenix City School District

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