Customer Service Management

Curriculum Vitae

Rami Mahmoud Ahmed Alyassin

PERSONAL INFORMATION

Nationality: Jordanian

Date of Birth: Sep 23rd, 1985

Gender: Male

Martial status: Single

Mobile phone: +971*********

Email: ****-********@*******.***

Martial status: Single

Sponsor: Visit visa

UAE Driver’s License Holder since 2006

Current Address: Albarsha dxb UAE

EDUCATION:

Bachelor’s Degree in Business Administration- Management

American University in the Emirates- Dubai, UAE.

Business English course at Direct English:

Presentation, Media spokesman, Communications, Emailing.

High School Degree. Dubai Khalid Kin Alwaleed School. Dubai, UAE.

WORK EXPERIENCE

2007/ 2016-Foodco (Abudhabi National Food Stuff).

Worked as a Personal Assistant to the Chairman

Executive Secretary/ Assistant Manager

Major Tasks:

Managing an Assistant.

Provide general secretarial / administration support to Chairman & Directors

Organising external / internal meetings.

Planning, organising and managing events.

Responsible for answering & screening telephone calls & face to face enquiries.

Making appointments and arranging travel and accommodation.

Maintaining and enhancing the working environment of the department.

Carrying out routine administrative duties like photocopying and filing etc.

Writing reporting and briefing papers and making presentations.

Promoting a professional image of the company.

Major Achievements During The Years of Work As PA Of The Chairman:

Visited around 32 Countries around the world (knowledge in travel arrangements).

Had the privilege to meet and deal with VVIP Persons from UAE and GCC countries.

2004/ 2006- Film works- Dubai, UAE (Part Time Job).

TV PRODUCTION

Casting director.

2003/ 2005- Marketing/ Promotion/ Event Management- Dubai, UAE (Part Time Job).

Event Manager/ Promoter

Organized and Promoted exhibition & conference in major events in UAE,

Toshiba in gitex 2005

Air show,

Marlboro promotion

SKILLS & KNOWLEDGE

General Management and Coordination

Relationship building- Public Relations

Customer growth generation- Project management

Marketing/Advertising/ Sales skills- Sales management

Customer service relations

Research and Analysis- Creativity

Communication and Organizational Skills-

Leadership- Team Work- Quick learning-

Auto train- Ability to adapt to change-

Excellent Work Record in Varied Environments

More than 3 years experience in all UAE government department and their procedure.

Organizing Events, Exhibitions, conferences, organization and management skills.

COMPUTER & TECHNICAL SKILLS

Internet & Microsoft Office programs with A/E typing skills.

Computer literacy, Hardware and software.

Movie Making Software (Final Cut, I Movie).

Music Composing & Editing Software.

LANGUAGES

Arabic - Fluent (written & spoken).

English- Fluent (written & spoken).

INTERESTS

Fun, Traveling, Experiencing different cultures, Fitness, Music, Movies, Fashion, Arts…and much more.

References Available Upon Request

Contact this candidate