RENATO MIGUEL SY GAMBOA
Executive Overview
A graduate of Bachelor of Science major in Management Information Systems from Ateneo De Manila University. His expertise include in SAP BW development, BW Production support and Abap coding for transformations and customers exits.
Skills Summary
5+ years total corporate work experience
5+ years total hands-on experience in SAP BW ( as well as Abap)
1 year Experience in BOBJ Dashboards, Webi and Data services
Areas of Specialization
College: Bachelor of Science (2010)
Major in Management Information Systems
Specializing in Business Intelligence
Ateneo de Manila University
High School: Xavier School, Greenhills (2006)
Work-Related
Experience: SAP BW Consultant (April 2015 to present) Fujitsu Philippines, multiple clients
-Implemented BW data warehouse design (involved creation of complex and highly customized APD’s) for the Project Management Professional Interface of Holcim.
-Currently implementing Pro-friends’ Sales, Accounts Receivable and Collections dashboards and Webi reports source system migration. The project involved the designing and development of the BW backend, new BEX queries and Data Services design for BW to extract data from a Legacy system instead of SAP ERP. Also included is the mapping of the newly created Bex queries plus additional enhancements to the existing BOBJ dashboards and Webi reports.
SAP BW Developer/Support (2014 to April, 2015), United Laboratories Inc.
-Create design for BW projects and enhancements requested by the client
-End to end projects I have implemented are the development of corporate data warehouse reporting, development of the BW backend for the Budget Monitoring Reporting project, development of the Discount Monitoring Report, development of the broadcasting of sales update reports
-Enhancements I have implemented to this date range from creation of new data sources, appending new fields to existing data sources, creation/modification of infoset queries, writing ABAP code for customer exits and transformation routines, creation/modification of open hub destinations, adding new fields to data targets, creation/modification of BeX queries, creation/modification of process chains, creation modification of queries using query designer
-Participate as developer on BW projects
-Assist in support tickets
SAP BW Developer/Support (2013), Fujitsu Enterprise Services, client Aurizon
-Create design for enhancements requested by the client
-Participate as developer on BW projects for client
-Enhancements I have implemented include creation and modification of data sources, transformations, data targets, queries, abap code for extractor customer exits, abap code for all types of transformation routines
-Participated as developer in the migration of objects from BW 3.5/7.0 to BW 7.3
-Perform BW/BOBJ/BPC Incident Management for the client
-Perform BW monitoring for the client
SAP BOBJ and Data Services Support (2013), Fujitsu Enterpise Services, client Aurizon
-Perform incident management for BOBJ dashboard and Webi data issues
-Perform necessary fixes to dashboard and webi design issues
-Perform data services job monitoring
-Perform BOBJ server monitoring
SAP BW Supply Network Operations Ops Lead (2013), HP Asia Pacific, client P&G
-Manage escalations from business
-Delegate tasks within the team
-Ensure team SLA scores are met
-Represent the Service in Client Operation Calls
-Ensure all Duty Manager tasks are being performed
-Analyze areas for service improvement
-In charge of handling shift schedules
-Rate performance of team members
SAP BW Supply Network Operations Lvl 2 Support (2012) Hewlett Packard,
Asia Pacific, client P&G
-Ensure the availability and correctness of data for application’s reports
-Resolve user’s Incidents
-Conduct Problem Management
-Participate as SM spoc for Change Management
-Perform SM validation for Release Management
Configuration Manager of BW Team (2012 to present) Hewlett Packard, Asia Pacific,
client P&G
-Define the Configuration Management process of the team
-Create/Modify/Delete Configuration Items
-Conduct Audit on Configuration Items
SAP BW Capacity and Performance Manager (2010 to 2012) Hewlett Packard, Asia
Pacific, client P&G
-Handle Capacity and Performance related Incidents/Escalations
-Monitor load on system to ensure no performance issues will occur
-Conduct CAPM trainings
SAP BW Platform Support (2011 to 2012) Hewlett Packard, Asia Pacific, client P&G
-First point of escalation for platform related Incidents
-Handle System Availability issues
-Monitor system performance
BW EDW Lvl 2 Support (2010 to 2012) Hewlett Packard, Asia Pacific, client P&G
-Ensure availability, timeliness and correctness of data in EDW
-Investigate and recover processing failures
BWA Lvl 2 Support (2010 to 2012) Hewlett Packard, Asia Pacific, client P&G
-Handle BWA related incidents and problem records
-Monitor BWA system’s performance and ensure system’s availability
-Perform BWA indexing
Incident Management Process Coordinator, Platform Support Team (2010 to 2012)
Hewlett Packard, Asia Pacific, client P&G
-Enforce the Incident Management Process within the PS Team
SAP BW Technology Consultant (2010 to present) Hewlett Packard, Asia Pacific
-Provide lvl 2 support for P&G’s BW system by performing roles above
Certifications: ITIL V3 Foundations Certified
Trainings
Attended: SAP BW 310 (December 2011), Hewlett Packard, Asia Pacific
SAP BW 305 (September 2012), Hewlett Packard, Asia Pacific
SAP BW 330 (October 2012), Hewlett Packard, Asia Pacific
SAP ABAP (October 2012), Hewlett Packard, Asia Pacific
ITIL V3 Foundations (May 2011), Hewlett Packard, Asia Pacific