Instructional Designer
Resume:
Martine O’Keeffe
Boulder, CO 80304
**************@*****.***
PROFILE
- 19 years proficiency in multimedia design and development.
- 12 years designing, developing, and implementing blended, multimedia training for applications utilizing the following web-based tools:
- Adobe Creative Suite (InDesign, Illustrator, Photoshop, Acrobat), MadCap Flare, Dreamweaver
- LMS/LCMS authoring tools: Articulate, Storyline, Camtasia, Lectora, Captivate, Wordpress
- Flash and Action Scripting
- HTML, DHML, XML, JavaScript, CSS
- 10 years delivering learning solutions comprised of presentations, procedures, exercises, quick references, simulations, instructor guides, curriculums, course outlines, prototypes, and training design specifications, as well as interacting with students (virtual/classroom).
- 8 years of experience working with multiple training technologies/techniques/models/tools/ media; utilizing current instructional theories for collaborative learning; supporting training development, delivery, and evaluation.
- Motivated and self-driven. Can work independently and/or lead teams, as the project demands.
- Proven team player.
WORK HISTORY
e-Learning Consultant
November 2015 - February 2016 (contract)
Albuquerque, NM
Responsibilities:
- Acted as a consultant for faculty members at the University of New Mexico, Albuquerque in the overhaul, design, and development of internal websites and faculty portals.
- Met with faculty members to identify bottlenecks in communications between faculty and students, using multimedia tools, content management applications, and back-end solutions to eradicate 80-90% of rudimentary and repeated requests from students (ex., incomplete requests for letters of recommendations, requests for class syllabi, etc.).
Multimedia:
Photoshop, Flash, DHTML, Javascript
LMS:
Blackboard
Software Implementer
Employer: Adecco – Portland, OR
Client: Epiq Systems – Beaverton, OR
July 2014 – March 2015
Responsibilities:
- Designed, mapped, formatted and converted form documents from a legacy mainframe to Sefas, a French- and British based software bundle (OpenPrint, MiddleOffice, and BackOffice/Producer).
- Created, updated and edited non-Sefas work (primarily using Adobe InDesign and Illustrator).
- Multimedia coding for additional functionality within these forms and templates (HTML, DHTML, XML, CSS, Bootstrap, Javascript, Angular JS, Ruby, Ruby on Rails 5.0, Jython).
- Created new templates within both Adobe InDesign CC and Adobe Illustrator CC for future use and efficiency.
- Migrated approved work from Implementation servers to Production to prepare for mass printing.
- Trained and mentored co-workers on these programs to further proficiency within the team.
- Led the documentation and content management of new and existing materials, tutorials, step actions, job aids, and conventions for access internally within the company, as well as externally for clients.
- Interacted with software engineers and business analysts to ensure that all forms developed were correct and viable.
- Worked independently on Sefas form designs (over 200 created in 7 months).
- Created training materials and documents customized specifically for the standards and conventions required by Epiq (ex. specific field and element mapping to ensure that all check designs would be approved and passed by their respective banks).
Multimedia:
InDesign CC, Illustrator CC, Photoshop CC, Open Print, MiddleOffice, BackOffice/Producer
Languages:
OpenPrint’s proprietary front-end script, Python, HTML, DHTML, XML, CSS, Bootstrap, Javascript, Angular JS, Ruby, Ruby on Rails 5.0, Jython
Project Management:
Microsoft Office XP Suite (Outlook, Project, PowerPoint, Visio, Communicator, LiveMeeting), WebEx
May 2012 – July 2014: Family/personal sabbatical.
Acted as Private Consultant. Provided key strategic business consultancy services to a variety of small business clients, with an emphasis upon e-Learning and instructional design deliverables.
Instructional Designer
Employer: Intel – Hillsboro, OR
Employer: Prokarma, Beaverton, OR
Client: Intel – Hillsboro, OR
April 2007 – May 2012
Oct. 2005 – Oct. 2006
(Went from Contractor to Intel Contract Employee [ICE] to full-time employee)
Responsibilities:
- Designed, developed and maintained online training used to instruct software application users within Intel's IT and Finance groups, using Flash, Captivate, Photoshop, and Illustrator.
- Scripted multimedia functionality within this blended training approach using Flash scripting, CSS, DHTML, XML, and JavaScript.
- Customized the entire look and feel of course template by creating course assets within Flash, and creating customized features within Captivate to be used in course simulations.
- Interacted with SAs, BAs, and SMEs to ensure the content accuracy of multimedia materials (storyboards, process flow diagrams, animations) for all assigned project courses.
- Oversaw the work, and organizing the schedules of Contingent Workers assigned to projects.
- Worked independently to develop training materials per project deadlines.
- Mentored teammates in the use of development languages and software, establishing group conventions, recommending team practices, and documenting BKMs for core efficiency.
- Performed needs and audience analysis, and evaluation of assigned training programs.
- Conducted analysis to identify and then recommend training and curriculum needs for specific programs and job functions.
- Determined pilot and intra-group communication strategies, pre-deployment.
Multimedia:
Photoshop CS, Illustrator, Fireworks, Dreamweaver, Flash Studio
eLearning Tools:
RoboHelp, Captivate, Breeze, Flex, On Demand
ISD Methods/Systems:
SCORM, ADDIE, SABA, Course Tracker, RoboHelp server
Human Factors:
Interface design, HCI, GUI scalability, usability-testing, multimedia design and review for internal accessibility and usability standards
Languages:
HTML, DHTML, CSS, JavaScript, ActionScript, minor ASP, XML
CMS:
CQ4.1, CQ4.2, CQ5; Adobe AEM
Project Management:
Microsoft Office XP Suite (Outlook, Project, PowerPoint, Visio, Communicator, LiveMeeting), WebEx
e-Learning Developer / Project Lead
Employer: Technisource Inc. – Portland OR
Client: Kaiser Permanente (National eLearning Team) – Portland, OR
Oct. 2003 – Oct. 2005
Responsibilities:
- Created interface design proposals and conceptual course treatments for proof-of-concept sign-offs with project stakeholders.
- Developed and updated web-based training for Epic Systems applications, focusing on simulations and exercises using a blended approach towards multimedia-centric e-Learning, documented procedures, and instructor-led sessions.
- Created systems-centric training modules (Epic, Remedy), as well as soft skills-based courses (CDP, RPM, PHI, Sexual Harassment Prevention in the Workplace).
- Designed and developed interactive objects in Flash from storyboard/script with text, voice, sound, and graphics for use in dynamic e-Learning courseware.
- Worked as part of a team of ISDs, SMEs, and developers to create instructional, multimedia content on roughly thirty courses in a two-year period.
- Estimated project team budgets, as well as project scheduling, the management of developer hours, and communicating with manager on productivity/deadline accuracy.
- Created and assembled assets in order to reach project milestones with high consistency and quality.
Highlight:
Successfully oversaw the development of Kaiser's largest eLearning project - a 13-hour course created in 10 weeks.
Multimedia:
Photoshop 7, Illustrator, Flash (5.0, MX, MX 2004)
ISD Tools/Methods:
SCORM, ADDIE, SABA, RoboDemo, Authorware
Human Factors:
Interface design, GUI scalability, User Acceptance Testing, design and for internal and federally-mandated accessibility and usability standards
Languages:
HTML, DHTML, XML, CSS, JavaScript, ActionScript 1.0 (some 2.0)
Project Management:
Microsoft Office Suite (Outlook, Project, PowerPoint, Visio)
Other Responsibilities:
Quality Assurance, Development of Project Standards and Conventions, SCO Shell Design and Creation, Course Deployment
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ADDITIONAL WORK HISTORY
(full details provided upon request)
Multimedia Contractor
Portland, OR
Sept. 2001 – Sept. 2003
Lead Multimedia Developer
Employer: TSRC.NET – Fort Lauderdale, FL
Client: General Electric - Atlanta, GA
Feb. 2001 – Sept. 2001
Developer
Employer: Thompson Technologies – Kennesaw, GA
Client: IBM (National Practice Center) - Atlanta, GA
August 1999 – January 2001
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EDUCATION
M.A, Security Policy Studies (May 1999)
The George Washington University - Washington, DC
B.Sc., Psychology & International Affairs (May 1995)
Lewis & Clark College - Portland, Oregon
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