Customer Service High School

Julia Rush

Cashier

Casselberry, FL

*********@*****.*** - 407-***-****

To obtain a challenging position in a professional environment, where performance, and accomplishments lead to professional growth. Project Management position with a focus on Team Leadership, Analysis and Customer Care.

WORK EXPERIENCE

Cashier

ESmokeStick Casselberry - Clermont, FL - February 2015 to October 2015 Responsible for selling equipment to customers as well as handling problems with devices. Cashier

Dunkin Donuts Orlando - Orlando, FL - July 2014 to October 2014 Make customers food and drinks, Cashier.

Supervisor

SafeAlert - Altamonte Springs, FL - December 2013 to January 2014 Responsible for saving the sale when customer wanted to cancel, responsible for reassuring the customer, answering any questions, finalizing the sale.

Confirmation Dept - Altamonte Springs, FL - September 2012 to December 2013 Answered incoming calls, responsible for verifying the information and asking for authorization to charge the account, submitted orders and gave confirmation number and customer service telephone number, finalized the sale.

Sales Rep

SafeAlert - Altamonte Springs, FL - July 2012 to September 2012 Answered incoming calls, responsible for meeting quota of 2 sales every 20 calls (10%), responsible for closing sales.

Skills

• Excellent customer service skills

• Proficient in excel, word, PowerPoint, and spreadsheets

• 55 WPM

EDUCATION

High School Diploma

Lake Howell High School

May 2014

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