Customer Service Professional Experience

Albert Dominick Capozzi

*** ******* **. *********, ********* 70501

Phone: 401-***-**** * Email: *********@*****.***

Profile

Military Veteran, Trained Logistics/ Document Specialist. Computer Information System Graduate, Certified hardware Tech, with a Paralegal experience. Knowledgeable, in drafting policies and procedures in accordance with EPA / OSHA regulations, to secure compliance. Excellent communication skills, motivated articulate and well-spoken. Proven Social media and public relations experience.. Possess current TWIC card, CPR, Chauffeur’s & Limousine license.

Skills / Experiences.

* Computer Information Systems * Paralegal Research OSHA / EPA * Microsoft Office Suite

* Market research proficiency * Human resources understanding * Social Networking

* Strong communication skills * Contract management * Employee training

* Employee relations * Regulatory compliance

PROFESSIONAL EXPERIENCE

Data Solutions LLC. Feb-2009-June-2015

148 Asma Blvd # 245. Lafayette, Louisiana Supervisor; Mr. Barfield 337-***-****

Assistant Consultant / IT Safety Support

Responsible for development of safety compliance / safety programs.

Develop, implement, monitor, and manage safety programs, policies, and procedures.

Ensures the organization complies with all current OSHA regulations.

Evaluates the organization's procedures, facilities and equipment to identify unsafe conditions that need improvement.

SHOFA Transportation Nov 2014-June 2015

409 Lee Street. Lafayette, Louisiana Supervisor: Mr. Myron Fonseca 337-***-****

Dispatcher / Operations Manager

Managed the daily operation of the company and six employees.

Responsible for dispatching, and client services.

Developed, maintained Web Site / Social Networking.

Performed direst customer service to cultivate new clients.

Drafted company policies and procedures / rules and regulations.

First Leparulo Trust LLC. Dec 2009 –Jan 2014

9268 Reo Comino Dr. Peoria Arizona Supervisor: Mr. A. Leparulo 602-***-****

Legal / Consultant

Coordinates and oversee Trust projects and interest.

Project management, securing permits, review zoning regulations.

Preparation of contractual agreements.

Rectify existing legal issues / identify matters that may require legal advocacy, prevent further cropping of legal issues.

Petro Log International Dec 2007 – Oct 2008

102 Luke Street, Lafayette Louisiana Supervisor; Mr. J. Nixon 337-***-****

Mud Logger

Installing numerous sensors in accordance with work order on offshore drilling platform.

Calibrating sensors with computerized monitoring system.

Taking samples / evaluating and identifying minerals. Monitor over all drilling operations.

Submit operational reports, and consolidate data.

Global Investigation Oct 2006 – Dec 2008

111 Airport Road, Warwick, Rhode Island Supervisor; Fronz Ziblish 401-***-****

Consultant / Paralegal Investigator

Perform legal research, as it may pertain to EPA regulations, Judicial and Civil issues.

Interview witnesses and documents in preparation of written summary.

The ability to prioritize and work under a tight schedule.

Research legal issues using the LexisNexis operating system.

In depth knowledge of legal terminology and principles.

Education

Computer Information Systems –Unitech Training Academy* Lafayette, Louisiana

Dell Hardware Certifications * Dallas Texas.

Paralegal, Paralegal Institute *Providence Rhode Island – Certificate.

Vocational Welding * Central Arizona College.

Certified Fitness Instructor *- American Sports & Fitness Association.

Management*Glendale Community College - Glendale, AZ.

Additional Training

Introduction to Arbitration / Mediation * Civil code of procedures * Federal Labor Laws / OSHA / EPA regulations * Videography Production/ Program Editing * Intro to LexisNexis operating system* Video Production * Media Networking * Introduction to Web Design * Military Trained Logistics Specialist.

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