michele serrapica 917-***-**** ******@*****.***
SUMMARY
Asset Servicing professional with 18 years of experience with a financial services corporation. Specialize in quality assurance, client services and risk management with experience in staff development and project management. Strengths include solid communication, problem-solving skills and efficient time management.
Prevented risk through business continuity and self-assessment testing.
Attained a 30% reduction of aging tax reclaim receivables.
Coordinated conversion of 70 hedge funds to an automated asset reconciliation system.
Decreased the number of asset discrepancies by 10% each quarter.
PROFESSIONAL EXPERIENCE
BNY MELLON, New York, NY 1998 -2015
Senior Associate - Global Fund Accounting Support Services, 2009 - 2015
Oversight of daily asset reconciliations for 21 clients. Reviewed monthly tax reclaim reconciliations ensuring that the accounting teams are reflecting accurate receivables and custody teams are filing the proper documents with tax authorities. Assisted management with monthly Key Risk Indicator reporting.
Implemented risk management procedures that maintained high standards of client service.
Improved communications between accounting and tax operations, leading to a 30% reduction of aging reclaim receivables.
Participated in quarterly self-assessment tests of internal controls administered by the risk management team.
Performed tests and provided feedback to technology teams resulting in the successful migration to a new asset reconciliation program.
Partnered with the business continuity coordinators to perform periodic reviews of the technical components of the continuity plan, reducing the risk of business interruption or financial impact in the event of an emergency.
Documented formal procedures on the reconciliation process which assisted in staff training and transitioning to an offshore location due to company reorganization.
Assistant Treasurer - Internal Control Group, 2004 - 2009
Supervised preparation of asset reconciliations and identified discrepancies presenting risk. Corresponded with accounting, custody, and corporate action teams to enforce timely resolution and reduce impact to the net asset value of the funds.
Organized weekly meetings, decreasing the number of asset discrepancies by 10% each quarter.
Coordinated conversion of 70 hedge funds to an automated asset reconciliation system.
Utilized my knowledge of the cash reconciliation process to support the fund accounting team with the integration of new accounts resulting in client retention.
Assistant Treasurer - Mutual Fund Accounting, 2003 - 2004
Managed daily fund accounting and pricing procedures for funds holding swaps, options, mortgage-backed securities, preferred stocks, foreign stocks, treasury bonds, treasury notes, treasury stocks,
Michele Serrapica Page 2
certificates of deposit and futures. Assisted external auditors in resolving open issues and provided sufficient documentation to answer their inquiries.
Integrally involved in the seamless out-conversion of 10 fixed income funds.
Tested new automated cash system which eliminated manual processing and improved efficiency.
Conducted informative classes on derivative products contributing to staff development.
Volunteered one month of services to Hedge Fund Operations enabling the team to meet a critical client deadline.
Assistant Manager - Mutual Fund Accounting, 2000 - 2003
Verified fund activity that impacted the net asset value and confirmed price variances with the client. Researched cash and position breaks, checked month end trial balances and prepared audit packages.
Expedited transition of displaced staff to the business continuity site, leading the team to return to full operation within 2 business days.
Promoted to Bank Officer.
Senior Accountant - Mutual Fund Accounting, 1999 - 2000
Trained employees on mutual fund accounting operations, performed pre-pricing review of funds and resolved issues concerning trades, expenses, income, subscriptions, and redemptions.
Earned a promotion to a supervisory position.
Junior Staff Accountant - Mutual Fund Accounting, 1998 - 1999
Calculated the net asset value of fixed income funds. Researched cash discrepancies and aged receivables.
EDUCATION
Bachelor of Science in Accounting, Minor in Finance
College of Staten Island, Staten Island, New York
Recipient of the Staten Island Savings Bank John L.F. Sipp Award
The College of Staten Island Dean’s List
TECHNICAL SKILLS
Microsoft Word, Excel, PowerPoint and Outlook, Bloomberg, SunGard Invest One Enterprise, SharePoint, Workbench, Custody Management System and SmartStream’s Transaction Lifecycle Management.