Project Manager Test Cases
Resume:
Imad Uddin Syed
****.****.*****.***@*****.***
Authorize to work for any employer.
PROFESSIONAL SUMMARY:
Over Seven Years of experience working in Insurance, Telecom, Finance and Pharmaceutical industries as Business Analyst and QA Analyst along with the skills of Business Intelligence Analysis and Two years of experience working as Scrum Master.
Working knowledge of SDLC (Waterfall and especially Agile) methodology and project life cycle.
Experience to analyze, document and prioritize Business Requirements and System Functional Specifications.
Worked on projects of Health Insurance Claims process re-engineering including ICD 9 and ICD 10 billing processes and procedures.
Experience in Design, Development, Implementation and Integration strategies within a team oriented environment, utilizing quantitative and qualitative analytical skills.
Experience in Business Process Modeling, Execution, Monitoring and Optimizing with the help of Business Rules, Process Design, Integration Services and User Interface.
Experience in creating Process Flow and Process Improvement diagrams using Visio.
Proficient in creating User Stories, Use Cases, Use Case Diagrams, and Call flow Diagrams.
Knowledge of Object Oriented development processes like UI/UX/Wire framing Models.
Experience to create Test Plans, Test Scripts, UAT Materials including the UAT Process, UA Test documents.
Experience to provide Traceability across the project by Analysis, Coordination and Review of project elements involved in requirements, testing artifacts, End-user support documentation and training materials.
Excellent people skills to foster environment that supports teamwork, with continuous improvement & innovation, with an excellent track record of meeting the corporate objective.
TECHNICAL SKILLS:
Knowledge: ITIL V3 / Service Management and PMP
Languages: Java, HTML, Microsoft .NET.
Modeling Tools: MS Visio. Balsamiq, Axure
Reporting Tools: IBM Cognos, SAP Business Objects.
Requirement Tools: MS Office Suite, RequisitePro, Lotus Notes, SharePoint, JIRA.
Application/Tools: Mercury Quality Center, QTP, Primavera, MS Project.
Databases: Oracle 8i, MS SQL server, MS Access, IBM DB2
Web Technologies: ASP, JavaScript, HTML, FrontPage.
Functions: V-Lookup, Pivot Tables, Sprint Task Board and Burn down Chart.
Operating Systems: Windows.
EDUCATION:
Harrisburg University of Science and technology
MBA in Project Management anticipated completion in 2016
Western International University
BBA in Management and Information Sciences
Certification:
Scrum Master
PROFESSIONAL EXPERIENCE:
bp, Warrenville- IL August 2015 – February 2016
Project Manager/ Business Analyst
The labor work scheduling application and HR Payroll application are antiquated and the vendor will not be supporting the tool in 2016, so it needs to be replaced by configuring the business requirements in Kronos Workforce Scheduling tool (SaaS application) in order to avoid gravidness, scheduling conflicts and meet Regulations like Fatigue (API-755), Labor, Union, DOT etc.
Responsibilities:
•Working as a Project Manager/Sr. Business Analyst for Labor Scheduling tool project.
•Involving in the creation of Project Charter, Business Case, Project Plan and Project Scope Planning, Project and Requirement definitions, Project Estimation and leading project in Appraise and Select phases.
•Overseeing project and resource planning.
•Coordinating timely project status reporting, forecasting, and plan/budget development of the business.
•Creating and design requirement definition and specifications
•Developing and deploying timeline for the entire project and drilling down into task and activities.
•Identified stakeholders and conducted document requirement analysis, interviews, requirement workshop, prepared and analyzed AS IS and TO BE in the existing architecture and performed Gap Analysis and Impact Analysis.
•Updated process documentation and used different methodologies (Six Sigma and Lean) to revamp the processes and aligned it with the new IT infrastructure.
•Involved in updating the process and procedure documentation, revamping them as per the changes made through the Change Management to assure the compliance to Federal regulations.
•Facilitated vendors’ scheduling tool demos and performed Fit Gap Analysis task to evaluate the cloud application capabilities.
•Provided recommendations to Stakeholders based on application evaluation activity.
State Farm Insurance, Bloomington-IL December 2012 –June 2015 Business Analyst/BI/ Scrum Master:
State Farm Insurance started a program ICP (Integrated Customer Platform) and kicked off several Web based and Database projects for all lines of Business (Auto, Fire, Life, Health Claims, Mutual Funds and Bank). Health Insurance Claims processing re-engineering was one of them.
I also worked in projects related to Data segregation and separation.
Responsibilities:
Created Business Case and updated it throughout the project planning and execution process.
Planned and conducted Project Kickoff meetings, Daily Standup meetings JAD sessions and Requirement Gathering Interview sessions.
Finalized Requirement (Business, Functional and Non Functional) Scoping and identifying high priority requirement for implementation with the business users, core team & management for various Life and Auto Insurance projects.
Worked with SMEs of all Lines of Business to analyze business process and assure compliance with Business rules and geographical locations.
Wrote User stories and managed Product backlog throughout the process.
Worked with Data Designers and Data Base Administrators in deployment of DB changes within the organization in data modeling hierarchy.
Conducted Scrum sessions within the group for identification and estimation of business analysis activities and to get the status updates. Used JIRA for the prioritization of tasks, planning of each task, assigning and updating the list of tasks.
Conducted sessions among different groups (Business stakeholders, IT Services and Technical) to bridge the gap and managed security and permissions on web applications.
Worked in data migration projects related to Auto, Life and Fire containing NPI/SPI Data of operational Data Mart.
Involved in developing blended data from various data sources and created interactive dashboards.
Involved in modeling Data Mart for optimal granularity and performance for Canada Users (segregated data from US users).
Documented specifications for business intelligence or information technology (IT) reports, dashboards, and other outputs.
Generated standard and custom reports summarizing business, financial, and economic data for review by executives, managers, clients, and other stakeholders.
Created mockups for UX/UI requirements also for Cognos and BO reports.
Developing Use Cases, Process Flow charts, Call flow diagrams including activity & sequence diagrams, mockup screens.
Involved in the development of source to target data mapping for the source elements and involved in creating transformation rules as per the business needs.
Translated user requirements into High Level Design Document for communicating to technology team.
Conducted impact assessment to determine the nature and extent of change to various Change request.
Assisted the QA team in reviewing Test Cases, Test Plans and tested the final application for usability testing to verify whether all the user requirements were catered as per Business needs.
Conducted User Acceptance Testing & created training artifacts for the enhancement.
Worked as Project Release Coordinator and kept the track of Software Release Versions.
Tracked change requests for enhancements or defects introduced by business team.
Involved in creating Implementation deliverables like Implementation test Plans, Implementation Plans, IT Solution Certificate etc.
Involved in Software Deployment Activities like: Implementation tasks, Checkout tasks, Back out tasks etc.
Facilitated review meetings with core team to ensure that the projects were implemented within the specifications of the business needs.
Generated reports and guidelines for the management using MS Excel and PowerPoint.
Created the list of Change requests need to be escalated to the CAB (Change Advisory Board) and being a part of the CAB, performed an analysis over the issues and prioritized accordingly.
Developed strategies and created plans for Change management programs. Engaged in on-going Production Support to stakeholders for Change request and programs.
Conducted Risk Assessment for the Change Management, analyzed and documented the overall risk and risk factors.
T-Mobile. Seattle/Bothell-WA December 2011 – November 2012 Business Analyst/Scrum Master:
Worked as an E-Commerce Business Analyst for Web based in house application development for Company’s Sales Associates for projects like Wi-Fi Calling (Voice over IP Calling), Equipment Installment Plan and Device Trade-In.
Responsibilities:
Responsible for continuous process improvement and for identifying and maintaining a clear and measurable Development process that was deployable throughout the enterprise using iterative and incremental development lifecycle.
Performed Feasibility and GAP analysis to understand various aspects of As and To Be scenarios of the system to input the information into Business Case development activities.
Hosted multiple requirements gathering sessions with multiple Stakeholders, Business Users and Subject Matter Experts.
Created Business Requirements Documents and Functional Requirements documents.
Conducted JAD sessions with IT development team as well as daily and weekly meetings with SMEs and Business Sponsors in Agile (Scrum) environment.
Prepared and reviewed the Business Requirements and Functional Specification requirements of the application, User Stories and Use Case Diagrams, and Wireframes of application.
Reviewed Client requirements to perform end user testing and validation of the applications.
Analyzed the system, involved in all phases of testing from installation to deployment.
Involved in different phases of testing like Integration, System and User acceptance.
Involved in applying and implementation of improve systems to meet the business requirements of customer.
Ran test scripts, report bugs, performed regression testing and documented the output.
Organized and conducted (IT and Business) training sessions for analysis and requirement phase and Software application training for end users after the successful UAT sessions and experience in coordinating with Off-shore Development & QA team.
Performed parameterization and Re-testing to confirm the functionalities.
Reported progress to Project Manager on daily basis.
Ensured that the application met end-user and management expectations.
Used In-house reporting tool for reporting.
Rite Aid, Camp Hill-PA August 2010- November 2011
Business Analyst:
Worked as Business Analyst for Drugs Inventory Management Projects related to Riteaid.com and provide support to set the direction and manage issues, architecture, technical integration and technical service levels for a group of technologies (including Mobile Application). Wrote and define business requirements, participate in detailed design and code reviews, review system performance and consumption issues, review test plans, and provide technical guidance and support to others.
Responsibilities:
Facilitated JAD sessions between the business users and analytics tool vendors to understand the Business requirement documents.
Conducted detailed and comprehensive business analysis by working with the client, IT staff, supervisors, and end-users, in order to identify system and operational requirements and improvements in Agile environment.
Created, finalized and prioritized User Stories with the help of Scrum Team and Product Owner.
Analyzed and studied the impact of new system implementation on existing system.
Created process flow, Call flow and Work flow diagrams using MS Visio for the changes being made as a part of projects along with UX/UI of the screens.
Performed Integration, Functional and User Acceptance Testing.
Performed validation, run test scripts and documented the output.
Understood the As Is system and developed the To Be system concept and also prepared the System Process Maps.
Designed the process flow diagrams for flow of information and reported creation process.
Involved in defect review meeting and wrote product documents.
Led and conducted JAD sessions for requirements gathering, analysis and design of the system.
Created context and workflow models, information and business rule models, Use Case and Object Models during the analysis using Rational tools.
Prepared UAT Materials, including the UAT Process, UAT Test document which included step-by step process for UAT as well as all the tests that covered all requirements.
Interacted with the users and logged the defects and enhancements from the UAT.
Involved in writing Test Cases, procedures, reports and approval of software release.
Created test scenarios for Unit, Regression, Integration as well as Back-end and GUI testing.
Involved in analysis of Test Plans and Test cases, detecting bugs in the system, preparing the Defect reports using QC interacted with developers for Debugging.
Wrote basic SQL statements to extract data from the Tables
Created Requirement Traceability Matrix and mapped test cases according to requirements.
Did parameterization to accurately emulate the real user behavior.
Reported progress to management, reported bugs and did regression testing.
Assisted execution of test data and test cases.
Reliable Communications, Chicago-IL May 2008- June 2010
Business Analyst:
Worked as a Business Analyst to develop an In-house (SAAS Application) as per the requirement by the internal Operations department which can be accessed by 300 employees all around U.S for Technical, Services, Operational and Financial departments related to Supply chain management following the WATERFALL and AGILE methodologies.
Managed the project of migration of VLS system (Inventory Management & Operational Application) to an automated application.
Responsibilities:
Analyzed end users hierarchy charts and designed and customized data flow diagrams to make it suitable for the developing team to understand and to configure according to the requirements.
Actively interacted with different business groups to perform Gap analysis to identify the deficiencies in the system by comparing the actual objectives with the system objectives desired.
Conducted Business Requirements, Functional and Technical meetings with Business groups.
Used MS Visio for Process modeling and Business Process and Call flow diagrams.
Extensively involved in regression testing during various phases of the application.
Prepared, reviewed and analyzed the business requirements of the application and developed test cases for each requirement
Documented the process to perform functional testing of the application.
Developed on overall project plan and implementation schedule through consultations with project team, management, employees and external consultants.
Understood the As Is system and developed the To Be system concept and also prepare the System Process Maps.
Maintained the Requirements Traceability Matrix (RTM) across the deliverables of a project
Designed the process flow diagrams for flow of information and report creation process.
Proficient in discussing and defining project, did Gap Analysis with the clients from both a business and technical perspective.
Collected business requirements to set rules for proper data transfer from Data Source to Data Target in Data Mapping.
Prepared testing documents before and after validating the source to target data.
Prepared Test Data and use the same to execute and pass test cases.
Involved in creating test plan with other team members.
Documented every possible defect and forwarded it the concerned department.
Attended status meeting with Developers, Project manager, and other Business Analysts to discuss the bugs, defects, fixes and overall testing status.
Involved in defect review meeting and wrote product documentation
Involved in writing Test Cases, procedures, reports and approval of software release.
Created test cases and scenarios for Unit, Regression, Integration as well as Back-end and GUI testing.
Involved in analysis of Test Plans and Test cases, detecting bugs in the system, preparing the Defect reports using QC and interacted with developers for Debugging.
Guidance Financial LLC, Reston- VA July 2007 – March 2008
Business Analyst/ Quality Assurance Analyst
Worked as Business Analyst and provide support to set the direction and manage issues, architecture, technical integration and technical service levels for a group of technologies. Wrote and defined business requirements, participated in detailed design and code reviews, reviewed system performance and consumption issues, reviewed test plans, and provided technical guidance and support to others.
Responsibilities:
Reviewed business requirement documents to document business rules.
Involved in writing the Test Procedure document for the application.
Created the strategy document that defines the test environment, phases of testing, entrance and exit criteria into different phases of testing in Software Development Life Cycle (SDLC).Created Test plan and Test cases and registered the expected results.
Performed feasibility and GAP analysis.
Hosted multiple requirements gathering sessions with multiple Stakeholders, Business Users and Subject Matter Experts.
Created Business Requirements Documents and Functional Requirements documents.
Hosted JAD sessions to help Technical team understand the business requirements from a technical standpoint.
Created functionality test cases after establishing critical values and workflow.
Involved in updating the Test Procedure document, iteratively, whenever a Change Request is done.
Involved in System, Functional, Integration, Regression and User Acceptance Testing.
Helped in writing Test Plans, Test Cases and Test Scripts for some of the modules of the application.
Used strong technical ability and established quality standards to verify and validate assigned software products, components, or function sets throughout their development cycles.
Tested the system using SQL commands for back end testing on the database.
Identified and documented all the defects to ensure application software functionality for present as well as future builds.
Performed Production Checkout testing with the help of Business Testers.
Tracked and reported the defects using Test Director.
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