Sales Executive

L A K I S H A J . G R E E N

P.O. Box ***** Baton Rouge, LA 70896 Phone 225-***-**** Email: ********@***.*** SKILLS

Class C Life/Health/Accident License

Strong Interpersonal and Leadership Skills

Gap Analysis and Interpretation

Strong Analytical Aptitude

Strategic Resolutions

Effective Communication

Skilled Business Acumen

Professional Mannerism

Organizational Expertise

Thorough Research Skills

Attention to Details

Multi-Task Oriented

In-House Programming Proficient

Willing to Learn and Master…

EXPERIENCE

February 2015-March 2016 American Income Life Baton Rouge, LA Insurance Manager, Independent Agent

Marketed, educated, processed and sold life insurance and supplemental products

Presented in-home financial illustrations to clients with debt elimination and retirement tools

Maintained solid pipeline by qualifying new business and team members via cold calling, prospecting and referrals

May 2011-December 2014 LJ Consulting & Associates Baton Rouge, LA Business Consultant, Self-Employed

Define, analyze and strengthen critical areas, process improvement and operational management

Collaborate with clients, project team and subject matter experts to clarify business goals and objectives

Execute strategic planning and scope; develop required specifications according to industry standards January 2008-May 2011 Cox Communications Metairie, LA Retention Advisor/Customer Loyalty Advocate

Balance risk selection by minimizing dollars lost per call and units; multi-department cross trained

Meet sales goal and retention rate average 80 percent or better

Achieve superior customer satisfaction, proactive consult, build rapport, clarify discrepancies companywide

Manage call volume daily with escalations, cancellations, adjust cost/services and reduce company impact EDUCATION

Southern University A&M College

Bachelor’s of Science, Major: Finance Expected Graduation Fall 2017 Baton Rouge, LA

Dean’s List recipient

Honor’s College Quiz Bowl

USDA/Blacks in Government Scholarship Recipient

INTERESTS Training and Professional Development; Corporate Law, Leadership Seminars; Real Estate Development; Financial Market: Banking, Insurance, Investments, Global Economy; Information Technology; Business Consulting; Conflict Resolutions; Customer Service Responsive; Community Volunteer; Antiquing.

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