Customer Service Sales, training and development, team player

ADDRESS: *** ****, *** ******, *’Close, House ** CELL PHONE: +234**********, +234**********

Gowon Estate, Ipaja, Lagos EMAIL: ********@*****.***

PERSONAL PROFILE

I am a resource with 6 years of financial experience dedicated to promoting a world class business environment that involves enhancing effective customer service, this would subsequently lead to profit maximization and to work with skilful and dedicated professionals in an organization where I can learn and also leverage my natural and acquired skills to meet and realize corporate goals with an uncompromising work ethic who is committed to providing exceptional result.

KEY SKILLS:

Computer literate (proficiency in MsWord, Excel, and PowerPoint)

Excellent interpersonal, analytical and innovative thinking skills.

Team player

Devoted to continuous learning and self-development.

The ability to organize work, manage time and successfully meet strict deadlines.

Commitment to organization’s mission and vision statements.

Principled, disciplined, goal driven, resourceful, adaptive to various work environment

and highly determined to excel.

Networking

WORK EXPERIENCE:

ENNICE CATERING SERVICES 2015-till date

112road, 1st Avenue, B Close, House 14, Gowon Estate, Ipaja, Lagos State.

Sales Manager/Creative Director

Supervising sales and production of Pastries

Develop creative designs to meet business objectives and boost sales

Ensure timely delivery of orders and ensure efficient services are been rendered.

Account management

Marketing and introduction of new clients

ACCESS BANK PLC 2014-2015

College of Medicine, LUTH road, Idi-Araba, Lagos state.

ASSISTANT BRANCH MANAGER(OPERATIONS HEAD)

Processing inter bank, intra bank, and local money transfer.

Processing offshore Foreign Exchange transfers

E-payment (NIP, NEFT, CIFT) processing.

Processing Outgoing cheques (other bank cheques) and inward clearing cheques(Auto clearing cheques)

General Ledger reconciliation

Tax(FIRS & LSBIR) monthly remittance

End of month reports

Issuance of Managers Cheques (MCs)

Custom duty remittance

Managing branch operations

Periodic training of branch staff and monitoring to ensure development and compliance

ATM management

ZENITH BANK PLC 2008-2014

CASH AND TELLERING

Cash management with respect to sales and purchase to branches and Head office

Western Union Money Transfer processing and payment

Processing transaction on Paydirect, eTransact, and Lagos State (on alpha beta) platforms

ATM management

Processing cash receipts and payment

Customer relationship officer

EDUCATIONAL QUALIFICATION

*COVENANT UNIVERSITY, OTA, OGUN STATE 2003-2007

BSc. Business Administration - 2nd Class Upper

*NIGERIAN NAVY SECONDARY SCHOOL, OJO, LAGOS 1996-2002

Senior Secondary School Certificate

*JACOB MONTESSORI NURSERY & PRIMARY SCHOOL 1990- 1996

Primary School Certificate

PROFESSIONAL QUALIFICATION

CIBN (THE CHARTERED INSTITUTE OF BANKER’S OF NIGERIA) In view

*Associate of Chartered Institute of Bankers(ACIB)

NATIONAL YOUTH SERVICE CORPS (NYSC)

*ZENITH BANK PLC 2007-2008

28/29 Hammaruwa Way, Jalingo, Taraba State

HOBBY

Composing songs

REFEREES

On request

Contact this candidate