Data Project Manager

SANDY THOMAS 267-***-****

***** ******* **** ************, ** 19154 ****************@*****.***

PROJECT MANAGEMENT PROFESSIONAL with extensive experience in Data Quality and Process Improvements.

Expert in managing and developing test framework across key processing paths

Organized and goal-oriented with a strong customer focus. Skilled in building rapport with clients and team members.

Analytical problem solver with the ability to anticipate issues, perform data analysis and identify solutions to deliver data in a timely manner

PROFESSIONAL EXPERIENCE

Aetna, Blue Bell, PA 2001-2015

QA BUSINESS CONSULTANT (2014-2015)

Developed test framework to align with the business strategy and goals for each release

Managed timelines for data delivery and provided data support across multiple application teams

Applied end-to-end system knowledge to analyze data needs, detect flaws in data requests and recommend alternatives which eliminated duplication of resource efforts

Performed customization of mirrored production scenarios for production support issue resolution

Identified solutions for redundancy in manufactured data such as reusing existing data across project teams and releases

Executed setup of various Mainframe applications for plan, enrollment, and claims processing by utilizing JCL execution expertise and related testing tools

Translated business requirements into technical requirements in order to identify/validate testing scenarios and provide data solutions

Developed effective presentations for knowledge transfer within the organization

Performed QHP Plan Preview testing on CMS.gov to validate data filed by Aetna to the Exchange sites

QA DATA MANAGEMENT SPECIALIST (2007-2014)

Manufactured complex data combinations to appropriately exercise key processing paths

Prioritized and processed data needs to support AGILE testing which enabled increased support capabilities for AGILE testing efforts

Managed and communicated proper usage of data to a wide variety of QA testers which resulted in improved data request submissions

Promoted repeatability and reusability of data to increase efficiencies for data setup

Facilitated Domain Alignment meetings to collaborate on Domain concerns and to ensure progress across domains

Managed issues and prioritizations in support of the Domain objectives for internal customers

Participated in the data migration process across various applications/platforms

Trained team members and constituents within the testing organization on multiple applications to support quality data setup

Guided E2E testing setup for the SPARKS application on a quarterly basis

Provided data consultation to Domain Data Reps, QA Testers and UAT Reps to ensure data delivered meets testing requirements

Functioned in a leadership role for training in the DMT three year Roadmap initiative

ENVIRONMENT SPECIALIST (2004-2007)

Managed and processed the transfer of data across multiple applications on the Mainframe utilizing JCL scripts and UNIX commands in support of testing

Ownership and accountability for HMO data extracts and loads in the various testing environments

Generated communication and partnerships with business and development for knowledge transfer

Supplied Dataload Metrics to Management on a quarterly basis

Performed database back-ups and restores ad hoc

Contributed to the PSIL refresh as needed

AUTOMATION & BUSINESS SYSTEMS DELIVERY SPECIALIST (2003-2004)

Analyzed existing processes to identify best practices for automation implementation

Created Mainframe and Client-Server automated scripts for various testing efforts: Integration, Unit, Regression, Performance, User Acceptance and Smoke Testing

(Aetna continued)

Performed as a lead to oversee/manage various automation projects with tasks including: collaboration with the automation team, identifying an automation approach, documenting automation objectives/deliverables, and delivering the automation product to the end user.

Mentored/Trained interns from the Drexel University Cooperative Education program

Developed/upgraded the Applicant Tracking System in MS Access, which was used by management for hiring purposes

Adhered to and supported the guidelines for the Automation Life Cycle

COLLEGE CO-OP SENIOR/ QUALITY ASSURANCE ANALYST (2001-2003)

Trained Aetna QES employees in Rational Products (Robot, Clearquest)

Administrator for the defect tracking system, Rational Clearquest

Assisted Lab Administrators/Technicians (Ghosting machines, Installation of Rational Test Studio)

Managed defect tracking simultaneously across various projects

Restructured the Aetna Co-op training Website, utilized by new hires of the Co-op program

Produced project specific test cases and test scripts

Created daily triage reports using Rational tools and participated in triage meetings

EDUCATION

Certified Software Tester (CSTE), Quality Assurance Institute

Master, Leadership Development, The Pennsylvania State University, Great Valley, PA

BS, Information Systems; Business Administration, Drexel University, Philadelphia, PA

PROFESSIONAL DEVELOPMENT

Graduate of Aetna's Technical Development Program

Aetna AsiaNet Leadership Team (Co-Chair, Secretary)

Protégé participate in the BSD Knowledge Transfer Mentor Pilot

References

Carol Morris-Cox

QA Manager

Aetna

(860) 628- 8769

Isaiah Steele

QA Distributed Senior Engineer

Aetna

(484) 354 - 1329

Jane Vallee

QA & Testing Specialist

Cigna

(860) 416 – 9398

Matthew Rosenfeld

Senior Automation Project Manager

Aetna

(610) 517 – 5536

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