Customer Service Medical Assistant
Resume:
Raneshia C. Burton
Chicago, Illinois 60636
**********@*****.***
Objective: To obtain a customer service position.
Education: Everest College Merrionette Park, IL
Medical Assistant July 2013- April 2014
PCCTI Healthcare School Chicago, IL
Certified Nursing Assistant Sept. 2012- Nov. 2012
Bogan High School Chicago, IL
High School Diploma Sept. 2005- June 2009
Skills: Customer Service: Ability to provide customers with accurate and complete service.
Stress Tolerance: Ability to work effectively under stressful work conditions (e.g. dealing with multiple tasks at once).
Listening/Communicating: Ability to listen attentively to others, ask appropriate questions, and speak in a clear and understandable manner.
Cash Handling: Ability to complete basic math skills.
Medical Assistant: Perform clinical duties such as: drawing blood, performing basic laboratory tests, and assisting with examinations and procedures.
Work Experience Midwest Physician Network Chicago, Illinois
Medical Assistant April 2014- Present
Preparing for clinical procedures, making sure the room is stocked, cleaning the room after every patient, and assisting with the doctor if needed.
Answering the phone, filing paperwork and files, scheduling appointments, cancelling appointments, and greeting the patients upon arrival.
Drawing blood, administering injections, and taking vitals.
Abcor Homecare Inc., Arlington Heights, IL
Homemaker May 2013- Aug 2014
Assist with Daily Living. I.e. light house duties, preparing meals, running errands, assist with clothing changes, etc.
Always polite and nice. Keeping a smile.
Making sure timesheets are correct and properly done. No mistakes.
Overall making sure the client is taken care of.
Family Dollar Burbank, Illinois Customer Service Representative Feb. 2011- April 2013
Greeted and assisted customers in a positive, approachable manner. Answered questions and resolved customers inquire and concerns.
Maintained a presence in the store by providing excellent customer service.
At the direction of the store manager, developed new team members on Family Dollar operating practices and procedures.
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