K A MAL K U MAR
Contact No.: +918********
Whatsapp no.:+243*********
Skype ID.: kamalkumar11111
E-Mail: *.*****.*******@*****.*** ~ *****************@*****.***
Senior Level P rofessional
Repai r & Maintenance supervisor Customer Service
I ndustry P reference: Automobile, Auto ancilla ry,
L ocation P reference: Overseas (African & Eu ropean count ry),
P rofile Summary
A dynamic professional with nearly 10 years of r ich experience in:
Vehicles repairs & maintenance (Tata, scania, Mercedes, M itsubishi, Trucks, Toyota & N issan
cars. )
Generator Repair & maintenance & installations (SDMO, Cummins, Perkins, scania & kipor)
Generators Control Panels programming
Workshop Management
Spare parts Managements
Warranty & Insurance Claims
Customer Service
Team Management
Proficient in managing & leading teams for running successful operations & experience i n developing
p rocedures, service standards for business excellence
Experience i n defining service standards and guidelines that serve as benchmark for excellent service
delivery thereby contributing towards ameliorated service revenue generation
Proficiency in managing maintenance of various equipment to reduce downtime & enhance
operational effectiveness of equipment
An effective communicator with excellent relationship management skills and strong analytical,
leadership, decision-making, problem solving & organizational qualities
Work Experience
L iberty Sarl, Lubumbashi, Congo (Central Africa) Since Sep12
Service Supervisor
Mo rani Four Wheels L td. Jaipur ( India) M ay11-
Aug12
Service Supervisor
Computer Media Pvt. Ltd., Jaipur ( India) Sep10-
May11
Technical Head- Eicher DG Sets
Key Result Areas:
Supervising the activities related to repair and maintenance of vehicles & diesel generators,
i nstallations of generators and spare parts
Managing the maintenance team and ensuring t hey consistently delivering reliable, efficient and cost
effective services t o enhance customer satisfaction
Identifying scope for planning, implementing & monitoring of technological changes to enhance
p roductivity & modifications in equipments, process f low, working practices, consumables, power, and
so on
Executing cost saving techniques/measures and modifications to ac hieve substantial reduction in
expenditures and work within the budget
Previous Experience
Government I.T.I. Chomu, Jaipur Dec06-Jul10
Instructor- Mechanic Diesel
H ero Honda Motors Ltd., Ha ryana (Dha ruhera Plant) May04-Nov06
Auto Mechanic, engine assembly
Academic Details
BA from University of Rajasthan, Bharatpur (Rajasthan) in 2006
Diploma in Mechanical engineering From KSOU.
O thers:
Diploma in N.C.V.T. I.T.I. Mechanic Diesel, Kotputly, Jaipur (Rajasthan) in 2004
Diploma in Information Technology from Kota University, Jaipur (Rajasthan)
Generator Control Panel Programming Training, Togo(West Africa ) in 2015
IT Skills
Sound knowledge of Oracle, SAP, M icrosoft Office and In ternet Applications
Personal Details
Date of Bir th: 17th J uly 1985
Languages Known: English, Hindi and French
Passport Details: Z3510520
Dr iving License Details: RJ-05/DLC/05/40317 (INDIA)
Dr iving License Details: 105********* (DR CONGO)
Nationality: Indian
Permanent Address: Plot. No. A-62, Shankar Vihar, Murlipura Scheme, Jaipur- 302039, Rajasthan.